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Colonial Cadillac

Woburn, MA

4.7
1,341 Reviews
Welcome to Colonial Cadillac We've been putting Dreams in driveways since 1963! We would like to thank you for visiting our website and considering us for the purchase of your next new or pre-owned vehicle. It is our goal to provide you with an excellent purchase and ownership experience. Let us introduce you to our staff, show you some of our special vehicle offers, and take you through our complete line of new and pre-owned inventory. We can help you find exactly what you are looking for. We know your time is valuable. We are sure you will find our site a fast and convenient way to research and find a vehicle that's right for you. If we can be of any assistance while visiting us online, send us an email and we will promptly reply.
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201 Cambridge Road

Woburn, MA

01801

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Showing 1,341 reviews

June 30, 2022

great service dept. Pete Cascio is a gentlemen and very accommodating and eager to answer any question you have More

by FEDERICO3920
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pete Cascio
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 30, 2022

always professional, customer service comes first and never tries to oversell the needs of the client. The major reason to come back to Colonial Cadilliac More

by ROAD39
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Bradley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pete Cascio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Denise Leigh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Renata Starbranch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christian Aylward
June 30, 2022

It Was A pleasure Doing Business With Such A Professional Staff !All Aspects Of The Transaction Were Outstanding More

by hamiltonautobody1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Lander
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randy King
June 29, 2022

It was a horrible experience . There was no communication about my car I called twice and never got a call back. The third call I was put on hold twice to tell me my car would not More

by DMOSK1115
Recommend Dealer
No
Employees Worked With
Pete Cascio
1.0
This rating includes all reviews, with more weight given to recent reviews.
Renata Starbranch
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2022 -

Colonial Cadillac responded

Hello, We at Colonial Cadillac are very sorry to hear about your Service experience. This is never our intention and we only aim to please. I will look into this right away and follow up with a phone call to you. Would you please respond back with a name and phone number so I have a way to look up your information to see what happened? We would really appreciate an opportunity to make this right ! Thank you again, The Management at Colonial Cadillac

June 28, 2022

It is always a pleasant experience to go to Colonial for service. They give me a ride back and forth, if the service is more than an hour. Even pick me up at the nearby Whole Foods! More

by edratch@aol.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Denise Leigh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Renata Starbranch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randy- Sales
June 28, 2022

It was good that they delivered the car so I did not have to find a ride to pick it up which is about an hour ride from my house. It was also a nice to see a full tank of gas. More

by rceppi
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 27, 2022

Alex, Dennis, John the body shop manager and Jay the parts dept manager are great guys Very helpful and accommodating More

by RUSSROBINS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Seremetis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dennis Moran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jay Laurino
June 25, 2022

Working with Rinanda in service is always an easy experience. She makes scheduling appointments a pleasure!! The service is always fast and on point. Thanks!! More

by MBRILEY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rinada. Not sure who did the service
June 25, 2022

I have been a customer of Colonial Cadillac for many years. Your service is and always has been outstanding. Your service representatives are friendly and helpful. Leslie Cheney More

by LDCHENEY
Recommend Dealer
Yes
Employees Worked With
Denise Leigh
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 23, 2022

I had inspection sticker over due & did not make an appointment, I came from York Maine and also going to visit my wife's grave at same time. Renata Starbranch (572} went above and beyond to help me r More

by J-M
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Renata Starbranch {572}
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