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Colonial Cadillac

Woburn, MA

4.7
1,341 Reviews
Welcome to Colonial Cadillac We've been putting Dreams in driveways since 1963! We would like to thank you for visiting our website and considering us for the purchase of your next new or pre-owned vehicle. It is our goal to provide you with an excellent purchase and ownership experience. Let us introduce you to our staff, show you some of our special vehicle offers, and take you through our complete line of new and pre-owned inventory. We can help you find exactly what you are looking for. We know your time is valuable. We are sure you will find our site a fast and convenient way to research and find a vehicle that's right for you. If we can be of any assistance while visiting us online, send us an email and we will promptly reply.
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201 Cambridge Road

Woburn, MA

01801

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Showing 1,341 reviews

March 17, 2023

Renata, the person helping me, was extremely helpful. She communicated very well and gave me good advice for future maintenance needs. They took longer doing the work than I would have like but I belie More

by BRUCEMDESMOND
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Renata Starbranch
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 17, 2023

Trustworthy and excellent service; the service tech was mindful of customer satisfaction at every level More

by MARIA.E.SILVA54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Denise Leigh
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 17, 2023

I want to thank Steve Sousa , Steven Lander and Alex Rogers for making my service visits as seamless as possible. The pick up / drop off service cannot be beat And I couldn’t be happier with the entire More

by Jen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pete Cascio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Denise Leigh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Sousa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Lander
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christian Aylward
March 17, 2023

Very easy to make an appointment. Car was taken on time and work was done when they said it would be. More

by KARENJBERGIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pete Cascio
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 15, 2023

Christian was great. He kept me informed about the repair and what needed to be done.He took the the time to explain to me what was repaired and made sure I was satisfied More

by RSMEJM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pete Cascio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christian Aylward
March 13, 2023

Went in for a usual oil change but ran into a problem, it is a lease so everything was covered thank goodness, but a few days later another problem had arose I’m not going to get into that but after having p More

by JASFLYR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Denise Leigh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christian Aylward
March 12, 2023

Steve and toni made sure all our meeds were met and wanted to make us comfortable in the process More

by Emiliomarotta
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Sousa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Toni
March 10, 2023

Prompt service. Any additional service is explained to got approval as necessary. Kept informed of status More

by Linda B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pete Cascio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Lander
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Mackillop
March 09, 2023

I only had my car inspected but all the staff were super helpfull and nice. especially the technician Jason. so thank you for taking such good care of your customers ! More

by JOE.BORDEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Ellis
March 08, 2023

I know this isn’t the norm, but it took 2 hours for the oil change. Must’ve just been overbooked and short handed! The service itself was great and the manager our front kept me updated, she was great! More

by kristenaslater
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Denise Leigh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2023 -

Colonial Cadillac responded

Our apologies about the longer than usual oil change Kristen. We pride ourselves on a speedy quick lane process. We have been dealing with a short term staffing issue. I am glad to hear Denise kept you updated.

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