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Colonial Cadillac
Woburn, MA
1,342 Reviews
Welcome to Colonial Cadillac
We've been putting Dreams in driveways since 1963!
We would like to thank you for visiting our website and considering us for the purchase of your next new or pre-owned vehicle. It is our goal to provide you with an excellent purchase and ownership experience.
Let us introduce you to our staff, show you some of our special vehicle offers, and take you through our complete line of new and pre-owned inventory. We can help you find exactly what you are looking for.
We know your time is valuable. We are sure you will find our site a fast and convenient way to research and find a vehicle that's right for you. If we can be of any assistance while visiting us online, send us an email and we will promptly reply.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 11:00 AM - 3:00 PM
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,342 reviews
June 07, 2023
They took great care of us. David was honest and knowledgeable and they all really went out of their way to get me into a car I've always wanted at a fair price. 2 other deale David was honest and knowledgeable and they all really went out of their way to get me into a car I've always wanted at a fair price. 2 other dealers we tried first used high pressure tactics and outright lies to try and sell us a car. Colonial was laid back, honest and patient. I felt like they let the car sell itself and just wanted us to be comfortable. I'd highly recommend this dealership and will use them again in the future when I need another car. More
by JetfixerJason
Verified Customer
June 06, 2023
Great experience from the minute I walked in the door until I drove my new vehicle off the lot. until I drove my new vehicle off the lot. More
by GRED46
June 05, 2023
Colonial Cadillac, sold. me a KIA Cadenza, even seek to enroll me in there service program. Nothing but disdain, looking down at the vehicle purchased. Brought the car for w me a KIA Cadenza, even seek to enroll me in there service program. Nothing but disdain, looking down at the vehicle purchased. Brought the car for warranty service, the parking attendant thought , I was mistaken in the dealer or parking lot... because" This is a Cadillac Dealer. Then the service advisor, more high and mighty, insulting and refuse to service, passing the service request to the Service manager who I may say was very polite. The dealer was very happy when I bought the car, but service intake finds it easy to insult the same client that by his purchase payed her salary. More
by albertlebron
June 01, 2023
Renata was extremely helpful in getting my car serviced. The car handled a much better after the service. The waiting room was well stocked with snacks and beverages. The car handled a much better after the service. The waiting room was well stocked with snacks and beverages. More
by ktrant43
Employees Worked With
June 01, 2023
Love this dealership - from buying my car with David and Alex to the service department with Denise Leigh! She is so accommodating and always returns my phone call whenever I have a concern. Thank you so m Alex to the service department with Denise Leigh! She is so accommodating and always returns my phone call whenever I have a concern. Thank you so much Denise. Thank you Alex and David ❤️💙 More
by DIANEJANJIGIAN
June 01, 2023
I just wish that the vehicle didn't require so many service visits for a vehicle that has low mileage. service visits for a vehicle that has low mileage. More
by 15133mill
June 01, 2023
All work was done to my satisfaction and timely. They kept me updated, throughout the process. They kept me updated, throughout the process. More
by Girlfriend
May 30, 2023
Great service Team, exceeded expectations in every area of our service, communication, follow up and day of experience. of our service, communication, follow up and day of experience. More
by waverill4
May 29, 2023
John was a pleasure to work with. His customer service skills were outstanding. I always knew what was going on with my car. His customer service skills were outstanding. I always knew what was going on with my car. More
by Dirilla
May 29, 2023
So happy with the excellent customer service I received when getting an inspection sticker with my 3 year old daughter at Colonial Cadillac last week. This was the best experience I've ever had in anything when getting an inspection sticker with my 3 year old daughter at Colonial Cadillac last week. This was the best experience I've ever had in anything dealing with a vehicle of mine. It was quick and easy, we got to go inside and sit in the waiting area and while there an older gentleman who I think may have been a mechanic let my daughter sit on my lap for a minute inside the 76 Cadillac convertible they had in the showroom. That made her whole day! And Peter is the best! He brought out my credit card to me that I had unknowingly lost and someone had found on the floor and generously, he even had my car washed for me after the inspection sticker was done! I will gladly be coming back in the future! More
by Krystal
Employees Worked With
