Colonial Cadillac

Repair to my CUE I just wish to start off by saying the customer interaction is beyond an excellent rating. From the moment I arrived till I left, the staff was a ple I just wish to start off by saying the customer interaction is beyond an excellent rating. From the moment I arrived till I left, the staff was a pleasure to encounter. From Ray in service to the sweet cash out receptionist my experience was a 10+. Lets be honest, no one likes to take their car in for any unexpected service, but I felt very comfortable all because of the way I was treated. The waiting room is clean, bright and pleasant. The staff be it an employee walking thru the room or to the first service person that greets, there is a level of professionalism in everyone. A warm smile, nod or a "good morning" goes a long way in todays world. I am toying with the idea of upgrading to a new car maybe sometime in the spring, and because of the service I received even from the day I purchased my car, I will return to Colonial. More

Smooth Transactions, Very Helpful Our family had a great experience working with the sales team at Colonial Cadillac. Dave Robinson was particularly helpful in locating a particular ca Our family had a great experience working with the sales team at Colonial Cadillac. Dave Robinson was particularly helpful in locating a particular car we were interested in, and was very fair in the transaction. Would certainly return to this dealer in the future. More

Excellent experience! Cannot say enough about my great experience with Colonial Cadillac. I did not feel any pressure by may salesman, John Bradley, the car spoke for itse Cannot say enough about my great experience with Colonial Cadillac. I did not feel any pressure by may salesman, John Bradley, the car spoke for itself and his service was the icing on the cake. I was impressed when the general manger Brett Douglass even took time for me. Everyone, right down to providing me with the best financing option was excellent! Thanks for everything! Dan McCauley More

Purchase my 5 Cadillac from this dealership . Dave Robinson was awesome to work with. My new 2019 XT5 is my 5th Cadillac I have purchased from this dealership in the last 12 years. Dave Robinson was awesome to work with. My new 2019 XT5 is my 5th Cadillac I have purchased from this dealership in the last 12 years. More

Car buying experience One of the more enjoyable car buying experience I have ever had and Mike Bordonaro was one of the best car salesman I have ever dealt with > Hands Dow One of the more enjoyable car buying experience I have ever had and Mike Bordonaro was one of the best car salesman I have ever dealt with > Hands Down and I have had to deal with 12 - 15 car dealerships over the years. Would highly recommend Colonial Cadillac and if you would like a similar experience Just ask for Mike B. More

Used car- no pressure! I found a specific vehicle I was looking for at this dealership. After spending 3 hours at a Lexus dealership being held captive and pressured to by j I found a specific vehicle I was looking for at this dealership. After spending 3 hours at a Lexus dealership being held captive and pressured to by just about anything I have Colonial a call. They said they would have the car ready for me when I got there. The salesman Donnie was very relaxed and kind, with no pressure to sell me the car. After the test drive the sales manager Alex helped explain the process and of buying the car out of state (I’m in NH). They helped me get the best rates for financing. There was a small tear in the leather in the backseat of the car that they repaired, and they did a great job. They delivered the car to me, and helped me in the town hall. I would definitely shop here again- a breathe of fresh air! More

You won't get treated better than this even in a TV Ad Put off buying a car since it is normally a painful experience - did my homework and approached several dealers and was beginning to feel the pain unt Put off buying a car since it is normally a painful experience - did my homework and approached several dealers and was beginning to feel the pain until I went to Colonial Cadillac in Woburn. The experience at Colonial was a pleasant surprise - everyone was nice - no trying to upsell or pressure sell me, and they really do everything to make sure you get the car you want and are happy with it, Dave Robinson, Alex and Matt and all the other people I interacted with were friendly, cheerful and a pleasure to deal with. More

What more can one ask for? I'm so lucky to have a dealership like Colonial Cadillac to handle my car needs. I have purchased several new cars from them over the years and each t I'm so lucky to have a dealership like Colonial Cadillac to handle my car needs. I have purchased several new cars from them over the years and each time was a great experience. I usually deal with John Bradley, and he's the best. After all these years I have the privilege of knowing most of the other salespeople, as well as John, and they are all friendly and helpful. I know they care about me. By the way, I have sent a few friends and family members there and they all told me they were happy with the way they were treated. Every one of them have gone back to Colonial time and time again. What more can one ask for! More