Colonial Cadillac

I have been doing business with this dealership for many years and I have owed a number of Cadillac's. Maybe the service provider was just having a "bad day" as he is usually respectful and nice but, you l years and I have owed a number of Cadillac's. Maybe the service provider was just having a "bad day" as he is usually respectful and nice but, you lost my business. I will not purchase another car or have my car serviced at Colonial. I was charged for getting an estimate on repairs even though I already knew the problem and the code. I was on the Cape when my car had problems and paid another mechanic for the diagnosis. I provided the service dept with the code. The car was towed to the dealership. I was charged by the dealership over $146.00 to get an estimate on repair work. When charged, I said I did not think I should have to pay as we already new the code when I brought it in. He said well, we had to hook it up and now you owe. I was then insulted by being told that I "always complain." What happened was offensive and just wrong. You lost my business. More

i brought my car in for an oil change and cabin filter change. I am very happy with the service and courtesy of all the staff. change. I am very happy with the service and courtesy of all the staff. More

Our only complaint is that we were contacted for yearly service earlier than the one year anniversary. Otherwise this is a great dealership! We have purchased 4 cars here and will continue to do so in the service earlier than the one year anniversary. Otherwise this is a great dealership! We have purchased 4 cars here and will continue to do so in the future. More

Worked with Renata- she is so nice and calls back when she says she will. She got everything I needed done. Would definitely recommend working with Renata she says she will. She got everything I needed done. Would definitely recommend working with Renata More

The problem was fixed but even with the discount, it was very expensive!! I’m told it could happen again. Cadillac needs to resolve this issue. very expensive!! I’m told it could happen again. Cadillac needs to resolve this issue. More

Always a great experience. You’re treated with respect and professionalism every time. Speedy service and you’re altkept I the loop. Highly recommend this dealership. and professionalism every time. Speedy service and you’re altkept I the loop. Highly recommend this dealership. More

Love colonial cadillac! Denise is the best! She always keeps me in the loop and is very pleasant to work with. Always with a smile on her face. Car is always washed and vacuumed after service is done. keeps me in the loop and is very pleasant to work with. Always with a smile on her face. Car is always washed and vacuumed after service is done. More

I have been a customer for over 30yrs. and cannot say one negative thing about Colonial Cadillac. Sales, service, and anything else, all experiences have been A+++! Christian Aylward has been a terrific hel negative thing about Colonial Cadillac. Sales, service, and anything else, all experiences have been A+++! Christian Aylward has been a terrific help to me. Best in the business, by far! More

Wonderful people working at colonial Cadillac at every level…….caring honest in dealing with customer about service being provided. Good at explaining what is happening with my car and how it is being level…….caring honest in dealing with customer about service being provided. Good at explaining what is happening with my car and how it is being resolved. Very pleasant offers coupons when available and I am not expecting a coupon. Answers all of my questions about my car and how to make it last longer…….phone calls are always answered and my questions are always given to one who can answer responsibly …….have been servicing my car here since 2014 withnoproblems. More

Great people, great service, Will go back for any issue that I have on my vehicle. Thanks guys for your appreciate hard work. Keep up that I have on my vehicle. Thanks guys for your appreciate hard work. Keep up More