Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Colonial Cadillac
Woburn, MA
1,353 Reviews
Welcome to Colonial Cadillac
We've been putting Dreams in driveways since 1963!
We would like to thank you for visiting our website and considering us for the purchase of your next new or pre-owned vehicle. It is our goal to provide you with an excellent purchase and ownership experience.
Let us introduce you to our staff, show you some of our special vehicle offers, and take you through our complete line of new and pre-owned inventory. We can help you find exactly what you are looking for.
We know your time is valuable. We are sure you will find our site a fast and convenient way to research and find a vehicle that's right for you. If we can be of any assistance while visiting us online, send us an email and we will promptly reply.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 11:00 AM - 3:00 PM
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,353 reviews
September 16, 2021
Renata is always helpful & polite, whenever I come in for service. Last year, I had the computer sensor & windshield wiper sensor replaced. Recently, electrical wiring & fuel leak repaired, she has helped service. Last year, I had the computer sensor & windshield wiper sensor replaced. Recently, electrical wiring & fuel leak repaired, she has helped with me everything. Andy has also helped me & was very nice. Thank you. More
by ablitch
Verified CustomerEmployees Worked With
Renata.
September 16, 2021
Very helpful and professional thank you Peter. Very understanding,went above job description. Very patient, understanding,went above job description. Very patient, More
by SMUSTO
September 16, 2021
Everything worked correctly and everyone considered the fact the car we bought had a problem with the check engine light. Thank you fact the car we bought had a problem with the check engine light. Thank you More
by BARKEEPA
Employees Worked With
September 16, 2021
Always been a very professional and efficient company with trustworthy staff. Best dealership experience I’ve ever had. with trustworthy staff. Best dealership experience I’ve ever had. More
by JAMESLALLYBOSTON
Employees Worked With
September 16, 2021
David Robinson is a pleasure to work with for my new car. He is very knowledgeable. He is very knowledgeable. More
by LJBOBEAL
September 15, 2021
This is a top notch dealership. We worked with Dennis, there was never any pressure & we felt at ease during the entire process. Highly recommend. there was never any pressure & we felt at ease during the entire process. Highly recommend. More
by MARIEAPERKINS99
September 14, 2021
Efficient service very easy to work with. Quick turn around.. Last time I needed warrantee work Christian set me up with a loaner. The rest of the service team is top notch. around.. Last time I needed warrantee work Christian set me up with a loaner. The rest of the service team is top notch. More
by davidalpert
Employees Worked With
Other Employees :
Christian Aylward, Andrew Mackillop
September 13, 2021
My appointment for an oil change and headlamp replacement was at 8 am on a Saturday. The woman who checked me in could not give me an estimate for when the care would be ready. She said to wait for Pete, was at 8 am on a Saturday. The woman who checked me in could not give me an estimate for when the care would be ready. She said to wait for Pete, who was coming later. She was unfriendly. Pete was excellent and got me out quickly. Suggestion for improvement: please tell the person who checks in the customers to have some idea when the car will be ready. I had no idea whether to wait or leave and come back later. More
by MHOUSE0
Employees Worked With
September 13, 2021
I brought my car in because the cue system was frozen ( a problrm with Caddys) I was greeted by the service advisor (Renata Starbranch) who has to be one of the best of the best people you have employed the problrm with Caddys) I was greeted by the service advisor (Renata Starbranch) who has to be one of the best of the best people you have employed there. She explaned the process of checking out the problem and I asked her if Caddy would help on the cost and she took the time to explain the process on that matter,she also asked if the problem could be fixed would it be ok if she ordered the part if it was in in reasonable price we agreed. It was labor day weekend so the parts would not be in until later the following week,so I made an appointment for the following Friday and had the problem rectified I believe she Renata has got to be a real plus to colonial caddy I hope she is appreciated Bruce H. Anderson More
by camille.anderson12
Employees Worked With
Renata Starbranch
September 12, 2021
ADealer that works with you. The Service Dept.ranks by far the most professional I’ve ever seen. Friendly, attentive & a pleasure to deal with. Keep up the good work! far the most professional I’ve ever seen. Friendly, attentive & a pleasure to deal with. Keep up the good work! More
by JCG1101
