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Colonial Cadillac
Woburn, MA
1,339 Reviews
Welcome to Colonial Cadillac
We've been putting Dreams in driveways since 1963!
We would like to thank you for visiting our website and considering us for the purchase of your next new or pre-owned vehicle. It is our goal to provide you with an excellent purchase and ownership experience.
Let us introduce you to our staff, show you some of our special vehicle offers, and take you through our complete line of new and pre-owned inventory. We can help you find exactly what you are looking for.
We know your time is valuable. We are sure you will find our site a fast and convenient way to research and find a vehicle that's right for you. If we can be of any assistance while visiting us online, send us an email and we will promptly reply.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 11:00 AM - 3:00 PM
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,339 reviews
September 07, 2021
Came in for service 5 days after purchase with problem Came in for service 5 days after purchase with problem with safety monitor. Was told service would call back next week due to vacations. Never revive Came in for service 5 days after purchase with problem with safety monitor. Was told service would call back next week due to vacations. Never revived call and it’s a safety assistant issue. This is very disturbing since new vehicle and no call. Not good.. More
by timjobrien11
Verified Customer
September 06, 2021
Very nice people fast service thanks colonial Cadillac. Definitely the best service in the New England area. Thank you. To keep me Escalade in good shape Definitely the best service in the New England area. Thank you. To keep me Escalade in good shape More
by neno
Employees Worked With
Other Employees :
Christian Aylward, Andrew Mackillop
September 05, 2021
Good prompt service, nice people and professional 👍. Car was ready on time. Jason the mechanic that worked on my car was excellent. Have 3 vehicles. They all come here was ready on time. Jason the mechanic that worked on my car was excellent. Have 3 vehicles. They all come here More
by RIGGLEKENNY
September 05, 2021
I have been a customer at Colonial Cadillac for ten years. I take my car there for repairs and service. I have purchased two cars at Colonial Cadillac. years. I take my car there for repairs and service. I have purchased two cars at Colonial Cadillac. More
by KMUSNIKOW
Employees Worked With
Other Employees :
Christian Aylward
September 03, 2021
Honest assessment of necessary repairs and cost. Great service. Friendly transaction and long time association with service advisor. I would recommend to anyone seeking service. service. Friendly transaction and long time association with service advisor. I would recommend to anyone seeking service. More
by KTRAEGDE
Employees Worked With
September 03, 2021
Excellent service on every level! Every person we encountered was friendly and helpful! Everything was done at A-level! The personal touch was much appreciated in a time when it seems that many esta encountered was friendly and helpful! Everything was done at A-level! The personal touch was much appreciated in a time when it seems that many establishments have employees that throw off the attitude that the customer is a bother and they are doing us a favor by servicing us.Not so with Colonial! Again, excellent service and I will be encouraging friends and family toward Colonial Cadillac! More
by eagle92@comcast.net
Employees Worked With
Brendan Fay, Rick Melendy
September 03, 2021
I have been dealing with Joe L for years. New GM Alex was great also. Denise in service is exemplary. Randy King also very helpful. was great also. Denise in service is exemplary. Randy King also very helpful. More
by PFSAG
September 03, 2021
Always a great experience. I would give them a 10 star if I could. They are always so helpful, knowledgeable and friendly! I would recommend to anyone if I could. They are always so helpful, knowledgeable and friendly! I would recommend to anyone More
by ADELIAD
Employees Worked With
Other Employees :
Christian Aylward, Andrew Mackillop
August 31, 2021
I had a great experience purchasing my new to me, used truck. Dennis M and Alex R and the finance team made the experience easy and stress free truck. Dennis M and Alex R and the finance team made the experience easy and stress free More
by CARA.CORMIER
August 30, 2021
Denise Leigh has made me a Colonial Cadillac customer for life. I will buy more Cadillacs from Colonial because of her world-class customer service. My 2014 ATS needed 85k+ service as well as a MA State Insp life. I will buy more Cadillacs from Colonial because of her world-class customer service. My 2014 ATS needed 85k+ service as well as a MA State Inspection sticker. The car was having issues with sensors and the Check Engine Light kept coming on even after the service was completed. Denise had me come in two more times and worked with me on how we can get all sensors checked to ensure the car would safely pass inspection. Denise, was calm, professional and showed a great positive attitude that her staff would get my ATS safe and on the road for another year. Denise gave me daily updates on the status of my service and where we stood with the car passing inspection. After three visits, the car passed inspection today! Thanks Denise for caring. That goes a long way with customer delight, stickiness and service. More
by ANTHONY.DAURORA
Employees Worked With
