Colley Ford
Glendora, CA
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134 Reviews of Colley Ford
Internet sales fantastic, parts and service amazing The people I encountered were all fantastic. The internet sales were friendly, pleasing to talk with and in the parts and service department were help The people I encountered were all fantastic. The internet sales were friendly, pleasing to talk with and in the parts and service department were helpful and most of all they were all sincere in giving us a good deal and service. More
Amazing and Honest We went to this dealership with the intention of being shot down again on what we needed/wanted. We needed a lot of help and someone willing to work We went to this dealership with the intention of being shot down again on what we needed/wanted. We needed a lot of help and someone willing to work with us and 2 other local Ford dealerships gave us the run around and the other stopped communicating with us altogether. It was frustrating, we came here, looked at a car we liked, gave them our situation and they made it happen and told us everything up front. I will definitely be going back when the time comes for a new car and I will be recommending them to many others as well. To Cameron, Tyson, Cory, Charles and Norma thank you all so much for being so pleasant and kind. More
Bad experience There are much more friendly dealers that will make you feel like they appreciate you as a customer. If you do not have an appointment, they just ign There are much more friendly dealers that will make you feel like they appreciate you as a customer. If you do not have an appointment, they just ignore you to find others in line that might have an appointment even if they arrived after you. Even when you go to a restaurant with a reservation, everyone waits in line to get to the hostess. More
Ford Parts Service Mundo was very helpful in the parts department. He did not have the exact part, so he spent a lot of time looking through extra bins to help me out. H Mundo was very helpful in the parts department. He did not have the exact part, so he spent a lot of time looking through extra bins to help me out. He was able to find the parts that were close to what I needed and they did the trick. I was so pleasantly surprised to find an employee from a professional dealership spend so much time to help me. He was very kind. If this is what the service is like in the parts department, I will definitely come here to buy a vehicle. Tiffany was also kind and helpful when I checked out. Thanks Colley Ford! More
Great Sales Experience Dealt with Nick Wilson in sales and he was great. He immediately understood what we were looking for and found it. No pressure "here's the car this Dealt with Nick Wilson in sales and he was great. He immediately understood what we were looking for and found it. No pressure "here's the car this is what I can sell it for" beat everybody else hands down this was all on the phone. In person it was no different, very professional everything was as he stated. The finance person was just as friendly and professional, she made it painless. During delivery Nick explained it all and made sure we understood all we needed and were comfortable. Called a couple of days later to make sure we were happy and to see if there was anything else he could do. Would not hesitate to call him again for another Ford. More
Honest and polite They could have charged me when my transmission went out but instead they did all the work and supplied the parts free. This was due to a recall, but They could have charged me when my transmission went out but instead they did all the work and supplied the parts free. This was due to a recall, but I had not heard of it. So they could have taken advantage of me but did not. They were polite and accommodating. More
Easy To Work With I recently had a need to purchase a large vehicle because of a recent addition to the family. I went to Colley and met with Nick first then Ken. They I recently had a need to purchase a large vehicle because of a recent addition to the family. I went to Colley and met with Nick first then Ken. They both are exceptional and extremely helpful They helped me make a smooth transition from a recently purchased Explorer to a new Expedition. I am a very demanding customer and they insured all questions and concerns I had were addressed. I cannot recommend Colley enough. They are truly a 5 STAR dealership in my opinion. More
must have mustang I am extremely happy with the sales and service at Colley Ford, they did not pressure sell me, like many other dealer do. The sales staff and manageme I am extremely happy with the sales and service at Colley Ford, they did not pressure sell me, like many other dealer do. The sales staff and management were very helpful and knowledgeable about the vehicle,and the options and the rebates that were available, I got the best price available and the exact car with the options I wanted. I would defiantly recommend and buy my next car from Colley Ford. More
Worst Service Department Ever! After multiple visits to this dealership to have the same problems fixed, and being told different stories as to why it can't be done; I am done with After multiple visits to this dealership to have the same problems fixed, and being told different stories as to why it can't be done; I am done with them. The whole point of customer service is to first stand behind your product and find a way to fix the problem(s) and satisfy the customer.. Colley Ford and Mr. Larry France do not believe in those principles. Different excuse each time I visited as to why it cant be done, not trying to come up with a solution. I will go out of my way to discourage anyone from doing business with this dealer either buying a car or having service done. More
My Experience Bying my First Car It was my fist experience buying a car, the sales person made it very easy for me to understand. He explained every single function of the car, he gav It was my fist experience buying a car, the sales person made it very easy for me to understand. He explained every single function of the car, he gave us an explanation of all different models and designs for the SUV I was trying to buy. He was very patient and helpful with us . I didn't fell any pressure to convince my self that the car I selected was the car that I was looking for. I am very greatful and satisfied with Colley Ford because all staff are very knowlegable and experienced about their career. I am VERY HAPPY WITH MY NEW FORD SUV ''EDGE". More