College Park Hyundai- Se Hablo Espanol
College Park, MD
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Eddie was able to explain every detail behind the car I purchased. He was respectful and understanding of the needs I desired in purchasing a new car purchased. He was respectful and understanding of the needs I desired in purchasing a new car More
Really, really, great experience!!!!Buying a new car is exciting, but having to sit all day in a dealership, meeting various people for various reasons, having to haggle and worry if they are trying to "pu exciting, but having to sit all day in a dealership, meeting various people for various reasons, having to haggle and worry if they are trying to "pull one over" on you - well, the prospect of having to go through all that kept me from buying a new car for a year. But everyone at this dealership was very friendly, I felt like they were honest and up-front, and it was the most fun I think anyone could have spending a few hours going through the car-buying experience. More
The car buying experience at College Park Hyundai was outstanding. I was in the market for the 2013 Hyundai Santa Fe and was interested in trading in my 2004 Jeep Grand Cherokee for the best offer. I vis outstanding. I was in the market for the 2013 Hyundai Santa Fe and was interested in trading in my 2004 Jeep Grand Cherokee for the best offer. I visited a number of dealerships, including CarMax, who offered $2,500, but College Park Hyundai made me an offer I could not refuse--$5K. One thing I appreciated during this process is that there was no back and forth to the manager's office to get a better price. The manager made me an offer for my trade-in after inspecting it, and within a few minutes I had a great offer on a fully loaded, redesigned Santa Fe. The sales team -- Renae and Marcus -- was outstanding. They should be considered for sales people of the year just based on the service they provided during this purchase! I was there on a Saturday to complete the process and was even invited to participate in the catered lunch offered for employees; they didn't have to do that. (I know next time what day to visit the College Park Hyundai to make a purchase and have a delicious catered lunch.) The finance manager was great. She took her time explaining the process and answering our questions. I've purchased a number of cars, and I've never received a hand written note from the sales team as I did from Renee or a call from the sales manager inquiring "How's the car?" and thanking me for being a College Park Hyundai customer. So the next time I'm in the market for a new car, my FIRST stop will ALWAYS be College Park Hyundai, and based on this experience, it will be my ONLY stop; and I will be sure to request Renee and Marcus as the team to work with to complete the purchase. Thanks Eton N. More
I would like to thank Hyundai College Park for employing an incredible knowledgeable and courteous staff (Especially Renee). This was not my first experience purchasing a vehicle but I'm glad to say this is an incredible knowledgeable and courteous staff (Especially Renee). This was not my first experience purchasing a vehicle but I'm glad to say this is my greatest experience so far. I had a great experience with my car purchase with Renee Cameron and a pleasure to finalize my deal with Sales Manager. Delivery was made by Renee Cameron who offered quality time to teach me about all of the technology on the new GS. My service experience with Renee Cameron was excellent as was my experience with the Sales Manager on Duty. More
Mr.Zod and Mr.Eddie, helped me find the right car. Everyone was helpful and very kind, they walked me through everything. I'm glad I went there, I'll send friends and family there to buy a car. Everyone was helpful and very kind, they walked me through everything. I'm glad I went there, I'll send friends and family there to buy a car. More
Purchased my car there for a price very close to the lowest found; location / convenience, lack of pressure tactics, determined our final choice. Service / maintenance has been very good and in a 'we lowest found; location / convenience, lack of pressure tactics, determined our final choice. Service / maintenance has been very good and in a 'welcoming' personal manner. Costs are not inflated as a dealer operation relative to service stations, as has been my experience with previous cars and dealers. When there have been concerns with the car, they investigated and promptly addressed the issues. More
Larnell Bond gave me a price that I could afford with a option to reduce my payment in 8 months and Shawn has been very helpful in every way. Everytime I come back to the dealership Shawn is there to ask m option to reduce my payment in 8 months and Shawn has been very helpful in every way. Everytime I come back to the dealership Shawn is there to ask me how I am doing, how the car is doing and is there anything I need. More
I had a great experience coming to the dealership and looking a car.. The car salesman was great and helped me out well. I would definitely recommend him again!! Thanks!! looking a car.. The car salesman was great and helped me out well. I would definitely recommend him again!! Thanks!! More
Just had a great experience buying a 2012 Genesis. I went online on Sunday, was contacted by Mr. Anene almost immediately. On Monday I drove to the dealership and by the end of the day I had purchased went online on Sunday, was contacted by Mr. Anene almost immediately. On Monday I drove to the dealership and by the end of the day I had purchased a car I love. The dealership and Mr. Anene were very attentive and helpful. Mr. Anane met me at the door and was very accommodating and energetic in making sure I got the deal I wanted. I really like this dealership and would consider buying another car from it. More
This place is not where you want to do business. I went with a friend to buy a car after talking to Elvis twice on phone. Elvis assured me that the 4 july offer of cash for car would apply to all vehicles with a friend to buy a car after talking to Elvis twice on phone. Elvis assured me that the 4 july offer of cash for car would apply to all vehicles as mentioned in the adv on their website. The same fact was repeated when we reached there and saw all the cars old and new. we finally decided on one of the cars and asked Elvis that we would pay by cash or credit card and asked for final break up of the total we have to pay after the discount , taxes etc. We pointed out that the facts presented about the car was not right . The car had a oil leak and the mileage was 6K more than mentioned on the website. Elvis gave us the impression that the price would come down and went to the manager to get the final price. While waiting we saw a couple negotiating a deal and they left due to some disagreement. Elvis came back and to our surprise he quoted the price which was $3000 more than what was on their website and offered us discount. What is a discount worth when you inflate the price. It simply meant that we were going to leave our car to them for nothing. How funny ! sometimes the dealers take their customs as guaranteed fools ! Unfortunately many of us become a part of their scheme. We protested that its a switch and bait.he apologized and he sent a manager to talk with us. The manager was very rude. He blatantly told us that it was a marketing technique. We told him that there are ethical ways of marketing and he replied that we don't know how business is done. Well ! we really didn't know how business is done at Hyundai/Honda College Park until we met you, Sir! This was not the end of the story, When i pointed the original price on their website . He rudely turned the screen away from us. Today they have fixed the info on their website and have put the original milage but the price remains the same. The good thing is that the 4th july offer (so called marketing tech) is gone.So no more making fools of customers on their offer. We are students at the University of Maryland and love to see local business thrive but the Hyundai/Honda College Park would be an exception. They bring bad name to the community. I have nothing personal against them.Please read similar reviews before you do business with them. thanks for reading the review More