College Park Hyundai- Se Hablo Espanol

Our vehicle was delivered and held for over a month and a half with terrible communication from the dealership. Our original advisor was uncommunicative and didn’t seem to understand the issues or how to mov half with terrible communication from the dealership. Our original advisor was uncommunicative and didn’t seem to understand the issues or how to move forward whatsoever. I had to be the in between for the dealership and insurance company as they were always out of office and days turned into weeks that turned into a month and a half for a 4 day job. The technician spent time working on the vehicle but then got stopped every few days and there was 0 communication unless I called repeatedly and spoke to multiple people. After being promised a rental car we were ghosted over and over until we eventually drove there to demand our vehicle back or a rental. Then miraculously the car was fixed and being test drive at that same time. They released the car after charging us the full insurance deductible before releasing. We had just purchased another car and would have given Hyundai the business but they did a terrible job at communicating or helping with anything for a month so we bought a Chevy. Will now take it to any other Hyundai dealership in the future. More

Mr Mohamed is very helpful and friendly. He doesn't try to rip off customers -instead,he thinks from the customers perspective and gives honest opinions.I definitely recommend him and believe He doesn't try to rip off customers -instead,he thinks from the customers perspective and gives honest opinions.I definitely recommend him and believe he deserves more than 5 stars!! More

Over the 25 years with this dealership my family and I have been 99% happy. have been 99% happy. More

Sales team was responsive and quick. Had the knowledge and gave advice considering my budget. I drove with a brand new car within 2 hours and that’s remarkable. Had the knowledge and gave advice considering my budget. I drove with a brand new car within 2 hours and that’s remarkable. More

Robert was attentive, very pleasurable and had amazing customer service. I come to college park Hyundai all the time and he’s by far the best customer service rep I’ve come across there. customer service. I come to college park Hyundai all the time and he’s by far the best customer service rep I’ve come across there. More

Answering all my questions And concerns without any problems. Communicated the whole time. Had a great experience. problems. Communicated the whole time. Had a great experience. More

I was there for an oil change. I know that with newer models things take a little more time but the wait is unbearable. It is hours. The staff is friendly and communicates through I know that with newer models things take a little more time but the wait is unbearable. It is hours. The staff is friendly and communicates through out the process. Please be a little quicker with your oil changes. I feel like I need to pack a lunch when I go there. I hate the long wait. More

All services was amazing. Especially for Rob at the front desk. The mechanic was also time efficient. He knew his work Especially for Rob at the front desk. The mechanic was also time efficient. He knew his work More

Steven Johnson in sales was a pleasure to deal with and worked with us with kindness and respect worked with us with kindness and respect More