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College Park Hyundai- Se Hablo Espanol

College Park, MD

4.1
1,057 Reviews

9400 Baltimore Ave

College Park, MD

20740

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Showing 1,057 reviews

December 11, 2012

Contacted them through their quote system and communicated mainly through emails. I wanted a competitive price for my new vehicle and asked them some specific questions about the price. Unlike al More

by carkeys
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Aaron Schwartz, Aileen Jorss
Feb 04, 2013 -

College Park Hyundai- Se Hablo Espanol responded

We are sorry to hear about your experience at our dealership. We need more information to investigate internally. If you can, please email details (name, email address) so that I can search the database. This will give me a chance to review the emails. Thank you for bringing this to our attention. Heather hgraham@cpautos.com

November 19, 2012

Jesus Franco, my Sales Associate, was extraordinary as a representative of Hyundai College Park. From our first interaction to the point where I finalized all paperwork, Jesus was competent, affable, and p More

by mrajova
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesus Franco
Dec 11, 2012 -

College Park Hyundai- Se Hablo Espanol responded

We are so glad you had a great experience. We really appreciate you taking the time to post your review. Enjoy your new vehicle! Cheers, Heather

October 30, 2012

David Lee is professional, patient and courteous. My wife is disabled and he went out of his way to answer my questions on the phone, provided needed info, arranged a great trade-in. He and the staff w More

by AndyWienck
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Lee, David Lee
Dec 11, 2012 -

College Park Hyundai- Se Hablo Espanol responded

We are so glad you had a great experience. We really appreciate you taking the time to post your review. Enjoy your new Accent! Cheers, Heather

October 28, 2012

David was very helpful and knowledgeable when it came to buying a Hyundai. I walked out with a 2013 Hyundai Elantra for an amazing price! Very happy with my purchase. Definitely come in and see David Lee. More

by Hkirk1080
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Lee, David Lee
Dec 11, 2012 -

College Park Hyundai- Se Hablo Espanol responded

We are so glad you had a great experience. Thank you for taking time to post your review! Enjoy your new Elantra! Cheers, Heather

October 24, 2012

Mr.Lee was great! He listened to all of my concerns and answered all my questions. I had a idea what i was looking for and was very impressed when he hand picked my 2009 Hyundai Sonata. I couldn't have ask More

by ms.shayes
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
DAVID LEE, David Lee
Dec 11, 2012 -

College Park Hyundai- Se Hablo Espanol responded

Thank you for taking time to post your review! We are so glad you had a great experience. Enjoy your new Sonata. Cheers, Heather

October 24, 2012

Came in a little late, no sweat. Wasn't there too terribly long." I mean it is a car dealership". They weren't bothered about being in later than normal, and I felt very comfortable. Also the deal wa More

by 86worries
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David lee, David Lee
Dec 11, 2012 -

College Park Hyundai- Se Hablo Espanol responded

Thank you for taking time to post your review! We are so glad you had a good experience and that the process did not take too long. Enjoy your new vehicle. Cheers, Heather

October 20, 2012

My visit to College Park Hyundai was to compare with another local dealer. David was waiting for me when I arrived and had the car I had mentioned waiting for me. He was knowledgeable, concerned that I More

by kay spence
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Lee , David Lee
Oct 24, 2012 -

College Park Hyundai- Se Hablo Espanol responded

We think David is great too! Thank you for your detailed post regarding your sales experience. Enjoy your new vehicle! Cheers, Heather

Dec 11, 2012 -

College Park Hyundai- Se Hablo Espanol responded

Thank you for taking time to post your review! We are so glad you had a great experience. Enjoy your new vehicle. Cheers, Heather

October 10, 2012

I had an excellent experience when I brought my Sonata in for its one-year servicing. Price was reasonable, including a discount due to an earlier minor miscommunication with the parts department. Alberto More

by upperson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alberto Silva
Oct 24, 2012 -

College Park Hyundai- Se Hablo Espanol responded

Thank you for posting a review for our Service Dept. We really appreciate it. We apologize for any miscommunication and are glad to hear that Alberto rectified it. We look forward to seeing you in the future. Cheers, Heather

October 03, 2012

The reason I have given the rating that I have, is because the customer service is awesome. I would recommend College Park Hyundai to anyone. Great experience! More

by naynelson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jay
Oct 24, 2012 -

College Park Hyundai- Se Hablo Espanol responded

Thank you for posting a review, we truly appreciate it. We are delighted to hear that you found our customer service 'awesome'! Cheers, Heather

October 02, 2012

Dealership is very unclear about the price and would like to stick you with lot of unexpected costs. Don't expect them to give you a good value for your trade as its a small place with less transactions and More

by sam81
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Eddie duncan
Oct 24, 2012 -

College Park Hyundai- Se Hablo Espanol responded

Thank you for posting your review. We are very sorry to hear that you did not have a good experience and we have addressed this internally. While our facility is small, we sell 120+ new Hyundais per month and 50+ pre-owned vehicles per month. Typically our customers are very happy. Feel free to email me more specific information including your name so that we can pull the paperwork and review. Best, Heather

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