
College Park Hyundai- Se Hablo Espanol
College Park, MD
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Great customer service! I enjoyed doing business with Charles and Ralph while purchasing my vehicle. They were very friendly and professional. I was disappointed about the ve I enjoyed doing business with Charles and Ralph while purchasing my vehicle. They were very friendly and professional. I was disappointed about the vehicle not having floor mats and having way to many scrathes for a 2013 model year vehicle. A few days later, Rick (sales manager) contacted me and asked about my concerns. Immediately, he told me to bring the vehicle in to repair the scratches. He also ordered replacement mats for my vehicle. I was not charged for having the scrathes removed or for the mats. Now that's great customer service. More
Great experience as a first-time buyer So far I have had a good experience with this dealer. I purchased the car today on my third visit. The salesman, Jesus Franco, was very patient and in So far I have had a good experience with this dealer. I purchased the car today on my third visit. The salesman, Jesus Franco, was very patient and informative. I didn't feel super pressured and he maintained excellent communication throughout (without hounding me like some other dealers!). The actual process of signing the paperwork was great. Ebony explained everything well and there were no surprise fees- The out-the-door price that Jesus Franco quoted was what I ended up actually paying. I am happy with the deal and I am looking forward to picking up my new car later this week! Overall it was a good experience and I would recommend this dealer. More
Best Service College Park Hyundai has a great salesman Norman Hawkins. I purchased 3 cars Sonata's from him. I am very pleased to have had him help me with the pu College Park Hyundai has a great salesman Norman Hawkins. I purchased 3 cars Sonata's from him. I am very pleased to have had him help me with the purchases. He is very helpful and has a great background on cars. I recommend Norman Hawkins to anyone I have contact with who wants to buy a new car. He takes care of his customers. I will always be a customer at College Park Hyundai. More
The best dealership to make a purchase I bought my vehicle about a year ago. I was assisted by Norman. He was very knowledgeable and friendly. He took the time to explain all the features o I bought my vehicle about a year ago. I was assisted by Norman. He was very knowledgeable and friendly. He took the time to explain all the features of my vehicle and how to use them. I've purchased several cars but never had I done so with such ease. I was confident in my purchase and would recommend everyone to come to College Park Hyundai if you are going to be making a purchase, new or used! More
Awesome first car buying experience! College Park Hyundai provided an awesome first car buying experience. I live about an hour away and definitely believe that it was well worth the driv College Park Hyundai provided an awesome first car buying experience. I live about an hour away and definitely believe that it was well worth the drive to come to this dealership. In my search for a vehicle, I visited with and spoke with a variety of dealers - all of which who were very unclear about how much I would be paying for my vehicle. At College Park Hyundai, I worked with salesman David Lee who promised he would make the deal I was looking for happen. I was skeptical that the dealership might add on last minute fees, but David Lee remained true to his word in providing me with the deal I desired. All of the employees at this dealership were very friendly and eager to provide assistance and hospitality in any way they could. In the future, I will consider purchasing or trading up a vehicle at this dealership. I would definitely recommend College Park Hyundai, and particularly salesman David Lee. More
Great Car Buying Experience at College Park Hyundai I had a wonderful experience with this dealer, I cannot speak highly enough of them and especially their salesman David Lee. They are worth the trave I had a wonderful experience with this dealer, I cannot speak highly enough of them and especially their salesman David Lee. They are worth the travel if you are in the burbs. This is the fourth new car purchase I have made in my years; the experience has never been this seamless or pleasant. This purchase was for my niece, and we had done some work before approaching this dealership, we had test driven several cars and she knew what exact model she wanted. We then reached out to multiple dealers to let them know we were serious buyers, and gave them our target price. Several responded but were very vague. The dealers we visited would not come down in price. But David Lee promised he would make this deal for us. My niece lives in Bel Air so it was a trip to make and I was leery, but in fact they were straight up honest, and once we arrived, it was a very efficient process. They did not try to upsell us or pressure us to buy unneeded extras. Everyone at this dealer was wonderful, but I want to especially recommend David Lee. He was straightforward in his e-mails. When we arrived, he guided us through the process as we filled out the necessary paperwork. We chatted amiably with him as they detailed and prepped the car for us and filled up the gas tank. Then, even though it was late, he took the time to carefully go over all the controls. I am very pleased and would look forward to buying another car or perhaps trading up in a couple of years: Value. Efficiency. Decency. Wish all dealer experiences were like this. Thank you David! More
Great dealership I called several dealers and emailed many of them to purchase my first car. I was already dealing with one dealership, but it just wasn't what I was l I called several dealers and emailed many of them to purchase my first car. I was already dealing with one dealership, but it just wasn't what I was looking for. I had no choice but to purchase a vehicle without the best deal because school was starting, but that's when I came across David! He was a friendly, funny, and helpful. I purchased my 2014 Elantra in a beautiful condition and I had a great time. More
Thanks David Lee I was just coming in to see what little options I had. Next thing you know , I was walking out with an 14 Sonata. Thanks David Lee. Honest, friendly a I was just coming in to see what little options I had. Next thing you know , I was walking out with an 14 Sonata. Thanks David Lee. Honest, friendly and would do everything in his power to help. Go see David Lee @ College park Hyundai More
Hot and cold! Mr. Charles Anene was quite the nicest salesperson I worked with and I visited 8 Hyundai and Toyota dealers. But the dealership was the ONLY one whi Mr. Charles Anene was quite the nicest salesperson I worked with and I visited 8 Hyundai and Toyota dealers. But the dealership was the ONLY one which refused to give me a breakdown of the costs. And the amount I would pay for the car changed from day to day. By contrast other Hyundai dealers and all the Toyota dealers immediately provided me with a print out of the costs and the various charges. It's my money and I want to know EXACTLY how I am going to spend it. What amount is the 6% sales tax calculated on? No, it cannot include the fee for tags/title. I was a USAA True Value customer, Freight is not included. These are the kinds of issues I fought over with a manager named Sterry. It was a great car, but I went with Toyota More
ms. ward Great customer service. Not pushy and very genuine. He made me feel very relaxed after having dealt with three dealerships in one day. From Waldorf Great customer service. Not pushy and very genuine. He made me feel very relaxed after having dealt with three dealerships in one day. From Waldorf to Ritchie Road only to feel completely relaxed with him . very patient. I have been in a rental at my own expense for two weeks and he even made arrangements for the car to be picked up at his dealership. AWESOME he is! More