College Park Hyundai- Se Hablo Espanol

First Contact Set the Stage I used a buying service to find a reputable Hyundai dealer and a resonable price for the car I was interested in. I came to College Park Hyundai beca I used a buying service to find a reputable Hyundai dealer and a resonable price for the car I was interested in. I came to College Park Hyundai because Renee Cameron contacted me promptly and followed-up to arrange a time to visit the showroom. When I arrived, Marcus Kess met me and arranged for the test drive. In addition, Marcus demonstrated exceptional knowledge about the vehicle and was able to answer all of my questions. Although the dealer did not have my preferred color in stock, Marcus presented several offers related to another vehice in stock the seemed reasonable and met my needs. Because of his professionalism, Marcus was able to guided me seamlessly through the purchase process without stress or contention. The purchase of my Vehicle from College Park has been one of the more pleasant car buying experiences I have ever had. That must be attributed the the courtesy, professionalism, and product knowledge demonstrated by both Renee and Marcus. The customer focus and follow-up exhibited by Marcus and Renee have been exceptional. They have listened, responded promptly, and addressed all of my concerns. They certainly should be commended for their courtesy, professionalism, knowledge and friendliness and could serve as the face of College Park Hyundai. G. Henderson 2014 Genesis Customer More

Sympathetic Selling I intended to look, not buy, when I dropped in at College Park Hyundai to see whether they had a small wagon I wanted. A friendly salesman greeted me I intended to look, not buy, when I dropped in at College Park Hyundai to see whether they had a small wagon I wanted. A friendly salesman greeted me, asked for my interest, and guided me to one of the last Hyundai Tourings made, a 2011 upscale model with low mileage and a clean appearance. The car was "overloaded" for my need and priced accordingly, but pleasant bargaining with the salesman, Mike Isadi, and with his manager got the price down almost to the NADA number. Unexpectedly, I bought the car. Mike expressed his kindness by getting me an additional key and remote. (The car came with but one.) Paperwork was fast and efficient. And best for me, Mike had one of his associates drive the car to my home 5 miles away gratis. When I found a front tire leaking air a month later, this dealership went out of its way to get it on a lift quickly, pull a nail, and repair the hole, all gratis and with a smile. Sales and service for College Park Hyundai and Mike merit good notice More

Taryn Everyone here was amazing!! I walked in and drove out that's same day! Everyone was so nice, friendly, and very dedicated to their work. Everyone here was amazing!! I walked in and drove out that's same day! Everyone was so nice, friendly, and very dedicated to their work. More

Great Customer Service I was very pleased with the customer that I received at the dealership. Charles was very knowledgeable about the car I purchased and very pleasant and I was very pleased with the customer that I received at the dealership. Charles was very knowledgeable about the car I purchased and very pleasant and helpful. I was very pleased with the customer service received as a whole from the dealership. More

Our goal was to purchase a car by October 31, 2013 to take advantage of Hyundai financing deals that ended Halloween night. We had discussed price with several dealers, so we had an idea of price range. take advantage of Hyundai financing deals that ended Halloween night. We had discussed price with several dealers, so we had an idea of price range. On Halloween, I was making my final calls to dealers we previously spoke with to get the best price and somehow ended-up on College Park Hyundai's website. There was some language on their site that they were being very aggressive to close the month out and to give them the opportunity to win our business.. Hyundai of College Park wasn't one of the dealers we had previously spoke with, primarily because they aren't particularly close to us, but I figured it may be worth a phone call and I also remembered a family friend had recommended College Park Hyundai. My initial conversation was with a woman who made it clear that they needed to sell five more cars to exceed their goal and they would give us a fair deal if we gave them the opportunity. I gave her my contact info and shortly thereafter, was called by David Lee, who is part of their internet sales group. My initial impression of David was that he was very courteous, grounded, appreciated that I took the time to contact them and really wanted to earn my business. We discussed what I was looking for, the price I believed to be fair for the Sonata and quotes I had received from other dealers. After some checking, he called back to provide me with a quote and to tell me he unfortunately didn't have the car on his lot, but would be able to locate one. His quote was more than fair and I agreed to the price discussed assuming he could locate the car. We arrived at College Park Hyundai around 8:00 pm on Halloween night to close the deal. David was very welcoming and we continued the conversation. David was still looking for inventory from other dealers, as the particular color and trim package we wanted was becoming more challenging to find on a 2013. He happened to have a demo of the car we wanted and presented us with an attractive price, but we really wanted new. He subsequently located the car we wanted and we purchased the car that evening(albeit, keeping David and others well past closing time - not that anyone at CP Hyundai was complaining). David Lee was a pleasure to do business with. His is a very courteous guy, with a great deal of integrity, listens to what your needs are and sincerely wants to help you find a car that makes sense for you. No pressure or games, but rather an honest, ethical approach to doing business. It is clear that David wants you to be pleased not only with the car you desire, but also wants you to be satisfied with the process of buying a car from him. He listens, knows his products well, has great follow-up, offers solutions and is easy to talk with. Everyone we came in contact with at College Park Hyundai was very pleasant and engaging....again, a very happy experience and a simple and easy process. In the thirty-five years I've been an automobile consumer, by far, this was the best car buying experience I've had. If you're interested in a Hyundai product, I believe you will find it is worth your time to have a conversation with David Lee - I highly recommend him and College Park Hyundai. More

Ralph brown was very helpful to us in buying our new car. He has followed up on other issues such as tags titles for us professionaly. We recommend anyone buying a new car at college park to ask for Ralph B He has followed up on other issues such as tags titles for us professionaly. We recommend anyone buying a new car at college park to ask for Ralph Brown.u More

Ralph Brown was a professional through and through. He explained the facts, listening to what I wanted rather than sell me what I didn't. explained the facts, listening to what I wanted rather than sell me what I didn't. More

I was very impressed with the friendliness of staff, especially David Lee. I will recommend him to anyone I know looking for a new car. especially David Lee. I will recommend him to anyone I know looking for a new car. More

I've been rsearching mid-sized SUVs for a while now and alwasy like the Sante Fe. I went to this dealership as this was the closest Hyundai dealership and was really just looking forward to test drivin and alwasy like the Sante Fe. I went to this dealership as this was the closest Hyundai dealership and was really just looking forward to test driving this model and maybe checking out the CX9. Right away, David let me test drive the Sante Fe Sport and regular Sante Fe. We sat down and chatted about the price and to be honest, there were a couple times when I was about to walk out but each time David went to see if there was anything else he could do. IT wasn't much in terms of haggling over the price but rather trying to get the best deal for both parties. The manager also got involved and even then I didn't feel any pressure from them whatsoever. They were courteous and were definitely looking to make a deal happen. I was very pleased with the experience and was walked through all the bells and whistles the car had. I got what I believe to be a good deal and I think they can say the same as well. Once I am ready to get a new car again in a few years, I will be bringing my business back to this particular dealership. More

Ralph Brown was incredibly helpful in test driving and considering a 2014 Hyundai Sonata. We were not overly familiar with the make and model, but he was well-versed in both. Additionally, we began corres considering a 2014 Hyundai Sonata. We were not overly familiar with the make and model, but he was well-versed in both. Additionally, we began corresponding with him over email, and he was very honest and helpful through that medium as well. Overall our experience there was very informative, and Ralph had a lot to do with that. More