College Park Hyundai- Se Hablo Espanol

Mr. Ralph Brown was an excellent salesman. A friend who worked for another dealership told me that car salesman will not give you time to think. And once you purchase a car, the salesman will A friend who worked for another dealership told me that car salesman will not give you time to think. And once you purchase a car, the salesman will act as if you are a total stranger to him. I always kept this notion in my mind. I should say that Mr. Ralph Brown who was the saleman of my new car and his supervisor (Mr. Sudip Gupta) do not fit this description. They want you to come back to their store. I have bought four new cars including the latest one (Elantra on June 26, 2014) from this dealership. I do this because of the long-term relationship that the staff in this dealership maintain with their customers. More

A refreshing experience Several weeks ago my husband and I began looking for a new car. After our experience with salesmen frankly I would have rather have had a root canal Several weeks ago my husband and I began looking for a new car. After our experience with salesmen frankly I would have rather have had a root canal than have to deal with another salesperson and be put through the dance macabre they all seem to follow. Then we met Ralph Brown at College Park Honda. Ralph was professional, respected our boundaries and presented us with an honest, upfront offer which we accepted. I would highly recommend him as someone you can trust to treat you honestly and fairly. If you have had enough of the other stuff, give him a try!!! More

Excellent sales experience David Lee was friendly, informative and listened to what I was truly interested in. His thoughtful questions focused on why I was interested in a new David Lee was friendly, informative and listened to what I was truly interested in. His thoughtful questions focused on why I was interested in a new car and what I was looking for. He focused on my wants and not what was on the lot taking the extra time to put me into what would make me truly happy. Once we found the car I was looking for discussing the price was a much more pleasant experience than what I was expecting. There was none of the moving you into the sales room to be worked over in a high pressure environment. David was much more relaxed than other sales personnel in the local area. I have been to other dealers over the past week but this was the salesman that I decided to buy a car from and will recommend him to my friends. More

Awesome experience If you're in the market to buy a Hyundai- visit College Park Hyundai and ask for David Lee. He's very professional and know the cars. He doesn't forc If you're in the market to buy a Hyundai- visit College Park Hyundai and ask for David Lee. He's very professional and know the cars. He doesn't force you to buy a vehicle you're not interested in. Before you leave the lot with your new car, he makes sure you're satisfied with the deal and your new investment. I bought the 2015 Genesis and will buy a newer Genesis in the future! Preferably the 2019 R-Spec version. More

Enjoyed buying another Hyundai I visited another Hyundai dealership before visiting College Park Hyundai. Ralph Brown was an excellent salesman and gave me a several reason to by f I visited another Hyundai dealership before visiting College Park Hyundai. Ralph Brown was an excellent salesman and gave me a several reason to by from them. Glenn G. Washington DC More

Deal Not Honored Showed up at the Dealership for my schedule 12 Noon appointment on 6/7/2014 to purchase a new 2014 Geneis Coupe Ultimate and was told that they could Showed up at the Dealership for my schedule 12 Noon appointment on 6/7/2014 to purchase a new 2014 Geneis Coupe Ultimate and was told that they could not honor the price we all agreed to. This is just another example of underhanded sales technics that car dealerships use frequently. Needless to say I reported this issue to Hyundai Corporate Customer Service and filed a BBB complaint. As of 6/26/2014 the College Park Hyundai ownership has not made any offer to compensate or apologize for their unacceptable conduct. The salesperson I dealt with at College Park Hyundai was not honest. On my first attempt to purchase this car from College Park Hyundai the salesperson clearly stated that he could beat any other offer by at least $1000.00. This was not the case....in fact both the salesperson and the sales manager tried to sell me this car at a price that wasn't even close to other offers that I had received from other Hyundai Dealerships. I did inform two of the College Park Hyundai sales managers that expected a formal apology from the dealership owner and $50 to cover my gas expenses from driving to their dealership twice. More

A good price without all the usual BS When we had two weeks left on my husband’s leased vehicle, we began aggressively searching for our next car. We started with the old school method of When we had two weeks left on my husband’s leased vehicle, we began aggressively searching for our next car. We started with the old school method of pounding the pavement from dealership to dealership test driving cars. I knew I wanted something comparable to what we had which was in the mid size class while my husband was more concerned with getting a decent price. After test driving and sitting down with many salesmen and their various car selling styles, we came home with headaches to regroup. We had decided on the Hyundai Sonata. Once we knew exactly what we wanted with trim level, options, and color, it was time to get a price we’d be happy with. We filled out forms online to get quotes from local dealerships and contacted a few on our own. I spent the next two days fielding calls and emails only to be told their price was the best price they could give us and when I compared it against the other offers, it really wasn’t by much, maybe $100 or so. I even had a sales manager call me where we did one of our test drives sell me on a lower price (probably hoping to get us in the door again to high pressure sell us) but later in the conversation, I discovered that he had taken off the options package to give me that price even though I had made it VERY clear what it was we were looking for. Then something surprising happened, after a couple of email exchanges about the car we wanted and the price point we were looking at that none of the other dealerships would come close to, I got a call from David Lee at the College Park Hyundai Dealership. In just under 10 minutes of talking to him on the phone, he gave me an offer even my husband had been convinced (based on what other dealerships told us) we would never get! I was almost in disbelief at how headache free that phone call was. David was attentive to our needs and gave me no BS on the phone. He was straight forward and gave me the sense that he wasn’t out to cheat us or play the usual bait and switch dealers games. Maybe if I was persistent enough with other dealerships and gone 5 rounds of haggling, I MAY have gotten close to the offer that David Lee gave us right away, but who really has time or energy for that? We weren’t looking for a sales guy to wear us down with their sales antics and for us to jump through hoops just to get a half way decent deal. We wanted the experience as painless as possible and not feel like we were told one thing but at the end were given something else. A lot of salesman will say they want to “earn our business” but in turn, they force us to have to work at getting a few hundred dollars off with lots of stress and haggling back and forth. I’m not sure how that’s earning our business when we have to do all this work. David Lee gave us the bottom line, out the door price we were looking for without any hassle or stress. I had my husband call him to confirm the price and he got the same sense about David Lee being an honest guy and what we got quoted on the phone was what we will get once we made the long trek down to College Park from Baltimore City during rush hour traffic. When we got to the dealership, David Lee already had the car we wanted parked out front ready for us to take it for a spin to make sure everything is to our liking. David Lee was friendly, likeable, and knowledgeable. He went over what we had discussed on the phone and got the paperwork rolling. Within 3 hours, we were done and out the door in our new car! I couldn’t believe it, I was thinking we’d be there at least 4 hours, I remember back in the day where buying a car means you’re in the dealership all day. Granted we did have our financing set up with our credit union but the rest of the process went so smoothly and everyone at the dealership was very nice. At the end, my husband looked at me and said, “THAT was pretty painless”, to which I replied, “I KNOW, it’s almost unbelievable, we can go to dinner earlier than I’d hoped with our new car!” My brother just started the car buying/browsing process, I’ve already told him about my experience with David Lee and the College Park Hyundai dealership. I highly recommend David Lee if you’re on the market for a Hyundai. The college park location wasn’t even one of the ones we had looked into initially since it’s not local to us but it was worth it to get a very decent price without haggling and wonderful customer service to boot. The car buying experience would be a lot more pleasurable if all salesmen would conduct themselves with such integrity and straight forwardness as David Lee had shown us. We felt David Lee really took care of us and did indeed “earn our business”. More

Thanks to David Lee and College Park Hyundai I’ve been involved with about ten new car purchases through the years and can say without qualification the best car salesman I’ve worked with has bee I’ve been involved with about ten new car purchases through the years and can say without qualification the best car salesman I’ve worked with has been College Park Hyundai’s David Lee. David worked for three weeks to locate the car I wanted at the price we agreed to up front. He went out of his way to locate the car at an out of state dealership and have it driven to College Park for me. Despite Hyundai cars being in high demand, he didn’t waiver on our agreed to price. David made the back end of our deal as helpful as everything beforehand by making sure I understood how to operate the key features of my new vehicle. He even took the time to make sure my Bluetooth phone was correctly paired up to the car. Thanks very much to David and his team at College Park Hyundai - they’ve gained a new loyal customer. More

Go see Ralph Brown! My wife and I were recently in the market for a larger SUV with a third row and we were looking to consolidate two car payments down to one. I am in t My wife and I were recently in the market for a larger SUV with a third row and we were looking to consolidate two car payments down to one. I am in the military so when I used USAA for their car buying service, Ralph called me the next morning. I told him I was heading to the dealership in 2 hours and he stopped what he was doing (working from home) and came right in to meet with me and my wife. We were trading in two cars which we owed a few thousand more then they were worth. After Ralph showed us around the Sante Fe and after we went for a test drive it was time to talk numbers. I really felt like Ralph was on my side in the negotiating process and I went back and forth with the sales manager who really wanted my business even though he may have pretended otherwise. College Park was the first and only dealership I went to that day and I insisted on getting a good deal in order to not shop around. Normally, I would have shopped around more but my wife and I were driving our two trade in vehicles and they paid them both off and we received $1k below sticker and a REALLY low interest rate. My advice is do your homework, settle on a price you think is fair and leave if they don't get you there. I say this because I have confidence in College Park in getting you the deal you want and deserve, especially when it comes to trade-ins. Additionally, I did not get the full warranty as USAA offered it for over half price, so shop around before committing at the dealership. More

Ask for Ralph Brown! You'll get the best deal in town! We weren't planning on buying a new car, but circumstances forced us to do it. We knew what we wanted but always thought that dealerships only wanted We weren't planning on buying a new car, but circumstances forced us to do it. We knew what we wanted but always thought that dealerships only wanted to take your money, and sell you stuff you don't need. College Park Hyundai changes our opinions about dealerships. We did online internet research and knew we wanted to purchase the Santa Fe. We built the vehicle on line so that we had an idea of how much it would be. About half-hour after we did that, we got a call from Ralph Brown & his associate from College Park to see when we would be coming to the dealership. We did not respond but decided to go directly there the next day which was Sunday. We asked for Ralph since he was the one who called us. He was amazing to work with. He listened to what we wanted, advised us of the varying price ranges based on the options we wanted. We test drove the base, to high-end model of the Santa Fe Sport. He kept repeating that we would not need to go anywhere else because he was going to give us a deal that no one else could match. My husband and I were skeptical but we listened to him, and then we started to buy in and then we trusted him. There is so much more we could say about Ralph Brown, but the most important thing is that he didn't just talk a good game. He truly delivered what he promised! Wouldn't of believed it if we hadn't experienced it first hand. Big Thanks you to him and the Manager at College Park for finding the car we wanted, with everything we asked for, and more. We couldn't be happier with our purchase, Ralph is the ultimate professional, and explained the entire process from start to finish so we could understand all of our options. It only took 3 hours from start to finish that day. We picked up our new car that next day on Memorial day! It was a great experience. Ralph is amazing and so is the dealership and other friendly staff that we were introduced to. You won't be sorry if you go to College Park Hyundai!, and to repeat anothe customer review. Go See Ralph!!! K&M Davis More