College Park Hyundai- Se Hablo Espanol
College Park, MD
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Rob (slim guy) at the service desk was the BEST from beginning to the end! He was very friendly, helpful and considerate. Although I was there longer than I expected, he offered a loaner vehicle and/or beginning to the end! He was very friendly, helpful and considerate. Although I was there longer than I expected, he offered a loaner vehicle and/or Lyft (they paid for) so I was able to run my errands while waiting for my car to be serviced. He apologized for the inconvenience and offered a discount where applicable. THANK YOU RON FOR YOUR PROFESSIONALISM AND BEING ATTENTIVE TO YOUR CUSTOMERS. More
Not particularly happy with the overall service. Attitude. They did the oil change fairly quick but the xx before with the coupon. They change personnel way too much Prob wont be back Attitude. They did the oil change fairly quick but the xx before with the coupon. They change personnel way too much Prob wont be back More
Great courteous friendly service. They were very accommodating providing me with shuttle service from the dealership and picked me up after my car was repaired. They were very accommodating providing me with shuttle service from the dealership and picked me up after my car was repaired. More
Thank you for your service. I am very happy with how everything was handled. The staff were friendly, professional, and made me feel welcome throughout the entire experience." I am very happy with how everything was handled. The staff were friendly, professional, and made me feel welcome throughout the entire experience." More
Easily made service appointment on line. Day of service, car taken in immediately. My team checked in with me throughout the completion of service. My service was completed in about three ho Day of service, car taken in immediately. My team checked in with me throughout the completion of service. My service was completed in about three hours and reasonably priced. The waiting area was comfortable and had great amenities. More
The customer service reps were inattentive. Talking on their cell phone and work phone at the same time while customers are standing in front of them. I also received 2 different estimates fo Talking on their cell phone and work phone at the same time while customers are standing in front of them. I also received 2 different estimates for the same service. The 1st one was $1700 and the 2nd one was for $2200. Also had to pay for a diagnostic that included things completely unrelated to the service I requested. Still dont know why I needed a comprehensive diagnostic. Test given that it underwent a full service about 2 months ago. More
Adrienne demonstrated great customer service during my visit on 08/18/25. She was very attentive, empathetic and professional. She was a breath of fresh air compared to my past visits. However, it sicken visit on 08/18/25. She was very attentive, empathetic and professional. She was a breath of fresh air compared to my past visits. However, it sickens me to individuals like the service director, Michael Grewington still holding his position. He is an awful human being. His lack of respect towards senior citizens such as myself is big disappointment to the College Park location. Adrienne made me feel not only seen but heard. I hope to see her on my next visit. Shout out to my car salesman, Charles Anene! More
I appreciate the coupon and service I received by Mr Ronald Banks at the College Park Hyundai in MD. There was no pressure to enact recommendations for other unexpected services. The wait time was appro Ronald Banks at the College Park Hyundai in MD. There was no pressure to enact recommendations for other unexpected services. The wait time was appropriate and the facility is very comfortable. Thank you Mr. Banks! More




