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College Park Hyundai- Se Hablo Espanol

College Park, MD

Overview
Reviews
4.1
1,069 Reviews
Call Dealership (301) 441-1313
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9400 Baltimore Ave

College Park, MD

20740

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Showing 1,069 reviews

April 17, 2024

I had two flat tires in the afternoon and they were able to fit me in which was wonderful. They also were upfront about the timing, so I was able to juggle getting my car fixed and picking up my daughter as More

by Erins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dimitri
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Apr 19, 2024 -

College Park Hyundai- Se Hablo Espanol responded

It's great to hear that the dealership was able to accommodate you with two flat tires and was upfront about the timing. We understand how important transparency and flexibility can be in such situations, especially when juggling other responsibilities like picking up your daughter. Thank you for sharing your positive experience. We're here to assist you however we can!

April 15, 2024

Jonathan was great keeping in touch and everything was so easy to finish buying the car More

by Upatel01
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jay Kesar
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Apr 17, 2024 -

College Park Hyundai- Se Hablo Espanol responded

We're delighted to hear that Jonathan provided you with exceptional service throughout your car-buying journey. Making the process easy and keeping in touch every step of the way is what we strive for at our dealership. Thank you for sharing your positive experience with us. Enjoy your new vehicle!

April 12, 2024

Service center customer service and attentiveness to car cleanliness when car is returned has diminished over the last year. Service center advisors are satisfactory. Plus is that the Location is convenie More

by KJ2024
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Na
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Apr 16, 2024 -

College Park Hyundai- Se Hablo Espanol responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

Apr 19, 2024 -

College Park Hyundai- Se Hablo Espanol responded

Thank you for your feedback about your experience because that should not have happened. I need to use your case as a learning opportunity, so we can fix the issue in the future. Could you please contact me? HAMID MUTAHIDY GENERAL MANAGER HMUTAHIDY@GROUP1AUTO.COM

April 11, 2024

I received good, quality service today. The service adviser was very professional and attentive to my issues with my car. More

by derbyy59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Demetri
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Apr 13, 2024 -

College Park Hyundai- Se Hablo Espanol responded

We are thrilled to hear that you had a good experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

April 06, 2024

They forgot to put the sticker for next oil change they left old sticker on the window More

by John angel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Lee, Charles Anene, Rose Bayat
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Apr 09, 2024 -

College Park Hyundai- Se Hablo Espanol responded

Thank you for your feedback about your recent experience because that should not have happened. I need to use your case as a learning opportunity, so we can fix the issue in the future. Could you please contact me? HAMID MUTAHIDY GENERAL MANAGER HMUTAHIDY@GROUP1AUTO.COM

April 03, 2024

Customer service was great. Maintenance was performed quickly and well. Comfortable waiting area with lots of refreshments. More

by mwesten8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/A
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Apr 05, 2024 -

College Park Hyundai- Se Hablo Espanol responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

April 02, 2024

Professional and pleasant to deal with. The dealership had a nice inventory to choose from. More

by Ralph
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ike Oyegun
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Apr 04, 2024 -

College Park Hyundai- Se Hablo Espanol responded

We are thrilled to hear that you had a professional and pleasant experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

April 02, 2024

Oil change Services offered by dealer proved too much to get right. Overcharged, services Not completed w/o problems More

by soleofsea
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Adanike and others in Service Department
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Apr 03, 2024 -

College Park Hyundai- Se Hablo Espanol responded

Thank you for your feedback. Rest assured that we will look into your concerns and get back to you as soon as possible. Thank you for your patience and understanding.

March 27, 2024

Very professional sales team and I Highly recommend Sales Rep who goes by the name Mo. His mannerisms and demeanor is above and beyond. More

by msskapoor
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Moe
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Apr 03, 2024 -

College Park Hyundai- Se Hablo Espanol responded

Thank you for your recommendation! We're thrilled to hear that you had a positive experience with our professional sales team, especially with Sales Representative Mo. We'll be sure to pass along your kind words to him. We appreciate your business and look forward to serving you again!

March 24, 2024

Excellent service every time! This is why I keep on going back to College Park Hyundai. More

by AWD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ralph Brown, David Lee, Charles Anene, Norman Hawkins, Shawn Hashemi, Ike Oyegun, Collins Ekwe, Jay Kesar, Zod Vaji, Rose Bayat
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Mar 27, 2024 -

College Park Hyundai- Se Hablo Espanol responded

We are thrilled to hear that you had an excellent experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

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