
College Park Hyundai- Se Hablo Espanol
College Park, MD
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If I could give them zero stars, I would. I had an absolutely terrible experience with College Park Hyundai, and I would not recommend them to anyone. The customer service was abysmal from st I had an absolutely terrible experience with College Park Hyundai, and I would not recommend them to anyone. The customer service was abysmal from start to finish. They were uncommunicative, leaving me in the dark about the status of my vehicle for WEEKS! Despite multiple attempts to reach out for updates, I was met with silence or vague, unhelpful responses. The level of professionalism was shockingly low. It felt like my concerns and questions were an inconvenience to them, and the staff seemed disorganized and uninterested in providing any real assistance. On top of all that, the timeliness was awful. What should have been a straightforward process turned into a prolonged nightmare due to their inefficiency and lack of urgency. Overall, I am extremely dissatisfied and would strongly advise others to look elsewhere if you're in need of reliable service. College Park Hyundai's customer service is completely lacking, and I will never be returning. More
I took my car for a 145000 mile service. When they were finished, I got my car and noticed the check engine light was on. I did not bring it with the light on. They told me this was a separa When they were finished, I got my car and noticed the check engine light was on. I did not bring it with the light on. They told me this was a separate issue and it had nothing to do with my service. That is a lie. I will never go to them again and I will warn everyone about their shady practices. More
All of the people there were very friendly and accomodating, which made the process of buying a car quite nice. The only drawback I had was the location and the surrounding traffic, but that’s not accomodating, which made the process of buying a car quite nice. The only drawback I had was the location and the surrounding traffic, but that’s not something that can be easily changed. More