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College Park Hyundai- Se Hablo Espanol

College Park, MD

4.1
1,058 Reviews

9400 Baltimore Ave

College Park, MD

20740

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Showing 1,058 reviews

May 11, 2024

Excellent service , great customer service and professionalism . I will return again for another maintenance and service! More

by Shako Okito
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ralph Brown, David Lee, Charles Anene, Norman Hawkins, Shawn Hashemi, Ike Oyegun, Collins Ekwe, Jay Kesar, Zod Vaji, Rose Bayat
May 16, 2024 -

College Park Hyundai- Se Hablo Espanol responded

We are delighted to know that your experience was excellent! Ensuring your satisfaction is our top priority, and we value your business. We eagerly anticipate the opportunity to serve you again in the future.

May 10, 2024

It was clean. The svc. mgr was cordial. The waiting room was a little crowded. I was there longer than expected. 3 hrs of the same infomercial is crazy. I asked an More

by tanjua127
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't know
May 22, 2024 -

College Park Hyundai- Se Hablo Espanol responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

May 09, 2024

Unexpected shop charge. Registration certificate missing after service. Still looking to see if I misplaced it before blaming technician. More

by Cherylford12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
David Lee
May 10, 2024 -

College Park Hyundai- Se Hablo Espanol responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

May 08, 2024

Had my 10,000 mile oil change today at College Park Hyundai. I made an appointment for 10am and I was hoping for a courtesy ride back to my house, but, yet again the shuttle was not available. One and More

by rickgiove
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Waldman
May 14, 2024 -

College Park Hyundai- Se Hablo Espanol responded

Thank you for sharing your experience with us. I apologize for the inconvenience you faced regarding the shuttle service during your recent visit for your 10,000-mile oil change at College Park Hyundai. We strive to provide a seamless experience for all our customers, and I understand your frustration. Your feedback is valuable, and I would like the opportunity to address your concerns and ensure a better experience in the future. Please feel free to reach out to me directly at 703-608-5012 or via email at HMUTAHIDY@GROUP1AUTO.COM. I look forward to discussing this further and working towards a solution that meets your expectations. Hamid Mutahidy General Manager College Park Hyundai

April 25, 2024

The service department didn’t fix my car. The check engine light came back after driving out the same day. More

by LV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rose Bayat
Apr 27, 2024 -

College Park Hyundai- Se Hablo Espanol responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

April 25, 2024

My experience with the car dealership was very good. ! The staff was helpful, the selection was impressive, and I left feeling satisfied with my purchase. More

by winifredvwilliams
Sales Price Transparency
Trade-in Experience
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Krystian — sales person, Ike Oyegun
Apr 28, 2024 -

College Park Hyundai- Se Hablo Espanol responded

Congratulations on your new vehicle! We're thrilled to have delivered a great sales experience to you. Your satisfaction is our top priority, and we appreciate your business. We look forward to assisting you in the future.

April 22, 2024

had an amazing experience today with adrienne. she was very welcoming, nice, and informative. she let me know about the shuttle service which was very nice! she helped me out with coupons i receiv More

by alisha justice
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrienne, Service Manager
Apr 25, 2024 -

College Park Hyundai- Se Hablo Espanol responded

It's fantastic to hear about your amazing experience with Adrienne at the dealership! She provided excellent service by being welcoming, informative, and helpful in getting the best value for your service. It's great that everything went smoothly with your car, and we're thrilled that you plan to return in the future.

April 18, 2024

Prompt and good service. Found some issues and fixed them. I am very very satisfied More

by Terrill.judithjudy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josph
Apr 19, 2024 -

College Park Hyundai- Se Hablo Espanol responded

We're delighted to hear about your positive experience! Your satisfaction is our top priority, and we appreciate your business. We look forward to helping you again in the future.

April 18, 2024

I had a negative experience with the dealership and cannot recommend. I expressed interest in a Hyundai Tucson. After an initial test drive, I wanted to schedule a follow up. I called my sales assoc More

by Passenger0
Recommend Dealer
No
Employees Worked With
Collins Ekwe
Apr 18, 2024 -

College Park Hyundai- Se Hablo Espanol responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

April 17, 2024

I had two flat tires in the afternoon and they were able to fit me in which was wonderful. They also were upfront about the timing, so I was able to juggle getting my car fixed and picking up my daughter as More

by Erins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dimitri
Apr 19, 2024 -

College Park Hyundai- Se Hablo Espanol responded

It's great to hear that the dealership was able to accommodate you with two flat tires and was upfront about the timing. We understand how important transparency and flexibility can be in such situations, especially when juggling other responsibilities like picking up your daughter. Thank you for sharing your positive experience. We're here to assist you however we can!

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