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College Park Hyundai- Se Hablo Espanol

College Park, MD

4.3
1,176 Reviews

9400 Baltimore Ave

College Park, MD

20740

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Showing 1,176 reviews

August 30, 2025

Great courteous friendly service. They were very accommodating providing me with shuttle service from the dealership and picked me up after my car was repaired. More

by BeverlyREsq
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alyse
Sep 03, 2025 -

College Park Hyundai- Se Hablo Espanol responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!

August 30, 2025

Not particularly happy with the overall service. Attitude. They did the oil change fairly quick but the xx before with the coupon. They change personnel way too much Prob wont be back More

by tt1965
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Adrienne, Rose Bayat
Sep 05, 2025 -

College Park Hyundai- Se Hablo Espanol responded

We appreciate your feedback and regret that your service experience fell short of expectations. Your concerns will be addressed with our team as we work to improve. If you're willing, we would like the opportunity to discuss this further. Please reach out at ( mbrewington@group1auto.com ) so we can work toward a resolution.  Michael Brewington, Service Director College Park Hyundai | mbrewington@group1auto.com | 240-927-4100

August 29, 2025

Thank you for your service. I am very happy with how everything was handled. The staff were friendly, professional, and made me feel welcome throughout the entire experience." More

by endale
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alyse Mason , Rose Bayat
Sep 02, 2025 -

College Park Hyundai- Se Hablo Espanol responded

Hi Endale, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!

August 20, 2025

Easily made service appointment on line. Day of service, car taken in immediately. My team checked in with me throughout the completion of service. My service was completed in about three ho More

by YoungSuggs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rose Bayat
Aug 23, 2025 -

College Park Hyundai- Se Hablo Espanol responded

Hello, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

August 19, 2025

Adrienne demonstrated great customer service during my visit on 08/18/25. She was very attentive, empathetic and professional. She was a breath of fresh air compared to my past visits. However, it sicken More

by brndvincent
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrienne
Aug 27, 2025 -

College Park Hyundai- Se Hablo Espanol responded

Thank you for your thoughtful review. We are delighted to hear that Adrienne provided attentive and professional service and that Charles also made a positive impression. At the same time, I am sorry to learn about your concerns regarding your interaction with our service director. We value all feedback and will use your comments to continue improving the experience for every customer. We look forward to welcoming you back on your next visit. College Park Hyundai, (240) 927-4150

August 19, 2025

Monitors in the waiting area helps ease the status of the unknown regarding your vehicle More

by DemondJenkins50
Recommend Dealer
Yes
Employees Worked With
Rose Bayat
Aug 20, 2025 -

College Park Hyundai- Se Hablo Espanol responded

Hi, we really appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!

August 19, 2025

The customer service reps were inattentive. Talking on their cell phone and work phone at the same time while customers are standing in front of them. I also received 2 different estimates fo More

by thomfrye
Service Price Transparency
Service Communication
Recommend Dealer
No
Employees Worked With
Anthony and Robert
Aug 22, 2025 -

College Park Hyundai- Se Hablo Espanol responded

We regret that your customer service experience fell short of our standards. Your concerns matter, and we’re committed to making this right. I’d appreciate the opportunity to discuss what happened and take immediate steps to address it. Please reach out to me at the information provided below so we can work toward a resolution. Michael Brewington, Service Director College Park Hyundai | mbrewington@group1auto.com | 240-927-4100

August 13, 2025

I appreciate the coupon and service I received by Mr Ronald Banks at the College Park Hyundai in MD. There was no pressure to enact recommendations for other unexpected services. The wait time was appro More

by perkyb1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronald Banks
Aug 15, 2025 -

College Park Hyundai- Se Hablo Espanol responded

Hello, we're happy you found our staff to be so supportive during your experience here at College Park Hyundai. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 12, 2025

Los presio son muy altos y la espera es mucho tiempo solo pir cambio decaceite y unas luces More

by selvsoto11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rose Bayat
Aug 14, 2025 -

College Park Hyundai- Se Hablo Espanol responded

We appreciate your feedback and regret that your service experience fell short of expectations. Your concerns will be addressed with our team as we work to improve. If you're willing, we would like the opportunity to discuss this further. Please reach out at mbrewington@group1auto.com so we can work toward a resolution.  Michael Brewington, Service Director College Park Hyundai | mbrewington@group1auto.com | 240-927-4100

August 09, 2025

Very nice waiting room. My.first time seeing it. I like new and clean!!! Also like how.you can view your car while it's being serviced. More

by Smithbetty8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Banks
Aug 11, 2025 -

College Park Hyundai- Se Hablo Espanol responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!