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College Park Hyundai- Se Hablo Espanol

College Park, MD

4.1
1,049 Reviews

9400 Baltimore Ave

College Park, MD

20740

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Showing 1,049 reviews

September 24, 2024

Customer service was great and service of the car was completed in a timely manner. More

by sewoodard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrian
Sep 28, 2024 -

College Park Hyundai- Se Hablo Espanol responded

Hi, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

September 20, 2024

The service department lacked transparency and communication. I they kept my car over 3 months. I received no phone calls during that time to update me on the progress and status. I had to go to t More

by Fitzpats1950
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michael Brewington
Sep 21, 2024 -

College Park Hyundai- Se Hablo Espanol responded

Fitzpats1950, Thank you for your feedback about your service experience, this should not have happened, and I apologize for any inconvenience you faced due to the poor communication. Your concerns will be shared with our team so, that similar situations can be addressed and prevented. If there is anything I can do to regain your trust, I would appreciate it if you would reach out to me, so that I can learn more about what took place on this visit. Hamidullah Mutahidy General Manager hmutahidy@collegeparkhyundai.com

September 06, 2024

I had a wheel alignment. The car was ready in 90 minutes (efficient) & the total price with tax was $151 (slightly cheaper than some other places). Staff was friendly. More

by Service review
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Hashemi, Collins Ekwe
Sep 09, 2024 -

College Park Hyundai- Se Hablo Espanol responded

Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!

September 04, 2024

The College Park Hyundai service experience was world clas and totally exceeded expectations. My Service Advisor Joseph provided excellent service and follow up, and his attention to detail was above wha More

by Ryan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph in Service Department
Sep 06, 2024 -

College Park Hyundai- Se Hablo Espanol responded

Hi Ryan, thanks for highlighting some of our staff who helped make this such a great experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

September 04, 2024

It was a pleasure buying a car at College Park Hyundai. Kevin was no nonsense sales person who gave us a great deal. He went out of his way to get us the car we wanted. Lee in the finance department presen More

by Sueparmelee23
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Castillo and Lee from finance department
Sep 06, 2024 -

College Park Hyundai- Se Hablo Espanol responded

Hi, thank you for your kind review; we are happy to pass along your comments to Kevin and Lee here at College Park Hyundai! We do hope we can be of assistance in the future. Take care!

September 03, 2024

The best service ever, I recommend this dealership for service or inspection, thank you a lot More

by Abdullah Ahmadzai
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Micheal and Andy
Sep 06, 2024 -

College Park Hyundai- Se Hablo Espanol responded

Hi Abdullah, we are so happy to read such a great review about College Park Hyundai! We do hope we can be of assistance in the future. Take care!

August 24, 2024

Very easy to communicate with. Reasonable charges for a dealer. Would be nice if they were open a bit later gor pick up. More

by eric.rotzoll
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph in service
Aug 26, 2024 -

College Park Hyundai- Se Hablo Espanol responded

Hi, we appreciate your positive review about your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

August 22, 2024

They are a fantastic team walk you through all processes of of purchasing a new 🆕 vehicle to day More

by loppers-berg.0oJamesPete
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ralph Brown, Collins Ekwe, Rose Bayat
Aug 22, 2024 -

loppers-berg.0oJamesPete responded

I think you guys are the best team to choose

August 21, 2024

Purchased 2022 Tuscon Hybrid. Have 5 courtesy (free) oil changes in past 2 years, with tire rotations and service inpections. Value of about $400. I have nothin GB but good things More

by mkarbeling
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Anene
Aug 24, 2024 -

College Park Hyundai- Se Hablo Espanol responded

Hello, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

August 15, 2024

Service was terrible. They lost my car and oil change took over two hours. Rep had an attitude and was being very rude and not apologetic. More

by sehrishshah1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Adrienne
Aug 18, 2024 -

College Park Hyundai- Se Hablo Espanol responded

sehrishshah1, Thank you for your feedback about your recent service experience, this should not have happened, and I apologize for any inconvenience you faced due to the issues you mentioned. Your concerns will be shared with our team so that similar situations can be addressed and prevented in the future. If there is anything I can do to regain your trust, I would appreciate it if you would reach out to me, so that I can learn more about what took place on this visit. HAMID MUTAHIDY GENERAL MANAGER HMUTAHIDY@GROUP1AUTO.COM