College Park Hyundai- Se Hablo Espanol

Excellent service and dealers were very patient during negotiations. Test ride was invaluable. Answered all questions about my Honda Accord, the vehicle I drove to the dealer. negotiations. Test ride was invaluable. Answered all questions about my Honda Accord, the vehicle I drove to the dealer. More

Very friendly staff that gets all of your needs regardless of the time of day regardless of the time of day More

Great overall experience! Efficient service to my car, great customer service and at a reasonable price! Would recommend to others. Efficient service to my car, great customer service and at a reasonable price! Would recommend to others. More

I am beyond frustrated with the service I’ve received at College Park Hyundai. My vehicle has been in the shop for months waiting for approval on a TSB. I was told by Hyundai Corporate that the service depa College Park Hyundai. My vehicle has been in the shop for months waiting for approval on a TSB. I was told by Hyundai Corporate that the service department didn’t provide the necessary documentation or photographs to get the approval. I had to reach out to my service writer every time for updates, and even then, I could never get a straight answer on why it was taking so long. After finally getting the approval and having the work done, my car was returned to me with no fuel. They corrected this issue only after I brought it up. Even more frustrating, the required documentation to close out the Hyundai corporate claim was never provided by the service director. After receiving the vehicle, the check engine light came on after only 15 miles of driving. When I asked the service department to address this, they assured me that the issue wasn’t related to the check engine light. I went in personally to speak with the service director, and after having the technician confirm that the issue was indeed related, the service director passed it off to the service manager. Two weeks later, I still hadn’t heard anything, so I called to follow up, only to find out that the process hadn’t even started yet. After calling again, I was told that the issue was approved and would take a week for the part to arrive. Here I am still waiting for the part, and every time I call, I’m left on hold for 20 minutes or more with no updates. The lack of communication, unprofessionalism, and inefficiency at this dealership has been absolutely unacceptable. I strongly discourage anyone from bringing their vehicle here for service. More

It took too long to buy our car when we didn’t even financing. They were running around trying to paper to make the tag and I don’t know what else. financing. They were running around trying to paper to make the tag and I don’t know what else. More

Ms. Mason thanks for the service on.my Car Çoolant system. Now get the price on Tie End Rods and the door handle button Latch and let me no the price soon James McCray. system. Now get the price on Tie End Rods and the door handle button Latch and let me no the price soon James McCray. More

Very friendly, professional and helpful customer service staff. They don’t hard sell you on service that can wait. It can be a long wait so plan for when you have time. Improved their service waiting area s staff. They don’t hard sell you on service that can wait. It can be a long wait so plan for when you have time. Improved their service waiting area since the last time I visited. More

My service representative was Jonathan. He was above and beyond respectful and understood what I needed. Look for my vehicle and I thank him for taking extra time. Assisting me, he deserves He was above and beyond respectful and understood what I needed. Look for my vehicle and I thank him for taking extra time. Assisting me, he deserves a raise in another promotion. In the near future, because he has a kind heart, regardless on who you are. He's there for you. I recommend Jonathan the employee of the year award. Thank you More

Great buying experience! Doing a new car happy dance! The A-Team of pros at College Park Hyundai truly went above and beyond to ensure that the process of purchasing was easy Doing a new car happy dance! The A-Team of pros at College Park Hyundai truly went above and beyond to ensure that the process of purchasing was easy and the price was right. When I entered the showroom, I received a genuinely warm welcome by my sales consultant Steve J. and sales manager Reggie. It was clear that they were serious about valuing people, your budget and your time. The sales manager assured me that I would go home driving a new SUV with the price and features I wanted. Despite my not-so-great credit, finance manager Kadeem R. delivered a loan offer with payments much lower than I expected! I didn't think I could afford a hybrid SUV. I'm very grateful for the superior customer service and affordable financing. I love my beautiful new ride! More

Robert who is my Service Manager was very professional and helpful to explain the various maintenance services needed and cost. I was very satisfied with the end result and will return in the future. Coll and helpful to explain the various maintenance services needed and cost. I was very satisfied with the end result and will return in the future. College Park Hyundai's new service facility is modern, attractive and has comfortable seats. Coffee and tea is provided with snacks. A recommendation would be to provide water; even it is purchased from a vending machine. More