College Park Hyundai- Se Hablo Espanol
College Park, MD
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1-pros: -My car had to be towed. I didn’t have to pay for the towing. College Park Hyundai took care of it in a very timely manner. -They added many unnecessary services to the repa I didn’t have to pay for the towing. College Park Hyundai took care of it in a very timely manner. -They added many unnecessary services to the repair but didn't insist when I refused. -The diagnostic was fast and the repair was done promptly. 2-cons: -I had to pay 217 dollars for the diagnostic… -They added more services than needed. A- changing 2 tires. My Firestone garage wanted to replace 4 (I quit Firestone), and my mechanic friend told me the tires were good for at least another two years. B- they advised me to do a fuel injection service, although my car has only 30,000 miles and I don’t use it to commute to work. C- many other services I declined D- they didn’t wash my car. More
Satisfactory services. Keep up the good work and please endeavor to get through to the customer during service. You are doing great Keep up the good work and please endeavor to get through to the customer during service. You are doing great More
front desk car service employees have very Bad communication skills. Very robotic. Not satisfied with my service. I scheduled a 60 mile maintenance visit. And was told when l arrived the servi communication skills. Very robotic. Not satisfied with my service. I scheduled a 60 mile maintenance visit. And was told when l arrived the service Could not be done on a Saturday.Spoke with the manager and he said they would do it. But not all the required service was done.. Very disappointing for my first service for the car that l purchased from them! More
My past encounter with the dearlership was not pleasant at all. This time I see improvement in the customer service obviously I did not encounter the same problem, at all. This time I see improvement in the customer service obviously I did not encounter the same problem, More