College Park Hyundai- Se Hablo Espanol

Very friendly, professional and helpful customer service staff. They don’t hard sell you on service that can wait. It can be a long wait so plan for when you have time. Improved their service waiting area s staff. They don’t hard sell you on service that can wait. It can be a long wait so plan for when you have time. Improved their service waiting area since the last time I visited. More

My service representative was Jonathan. He was above and beyond respectful and understood what I needed. Look for my vehicle and I thank him for taking extra time. Assisting me, he deserves He was above and beyond respectful and understood what I needed. Look for my vehicle and I thank him for taking extra time. Assisting me, he deserves a raise in another promotion. In the near future, because he has a kind heart, regardless on who you are. He's there for you. I recommend Jonathan the employee of the year award. Thank you More

Great buying experience! Doing a new car happy dance! The A-Team of pros at College Park Hyundai truly went above and beyond to ensure that the process of purchasing was easy Doing a new car happy dance! The A-Team of pros at College Park Hyundai truly went above and beyond to ensure that the process of purchasing was easy and the price was right. When I entered the showroom, I received a genuinely warm welcome by my sales consultant Steve J. and sales manager Reggie. It was clear that they were serious about valuing people, your budget and your time. The sales manager assured me that I would go home driving a new SUV with the price and features I wanted. Despite my not-so-great credit, finance manager Kadeem R. delivered a loan offer with payments much lower than I expected! I didn't think I could afford a hybrid SUV. I'm very grateful for the superior customer service and affordable financing. I love my beautiful new ride! More

Great professional customer service and I would recommend everyone to go there. John was phenomenal and there was no way I could’ve walk away and not doing business with him and this dealership. everyone to go there. John was phenomenal and there was no way I could’ve walk away and not doing business with him and this dealership. More

Robert who is my Service Manager was very professional and helpful to explain the various maintenance services needed and cost. I was very satisfied with the end result and will return in the future. Coll and helpful to explain the various maintenance services needed and cost. I was very satisfied with the end result and will return in the future. College Park Hyundai's new service facility is modern, attractive and has comfortable seats. Coffee and tea is provided with snacks. A recommendation would be to provide water; even it is purchased from a vending machine. More

Great service and got me in early pleasant waiting room with free coffee and snacks with free coffee and snacks More

Long wait but good service. I will return in the future for more car maintenance. I will return in the future for more car maintenance. More

If I could give them zero stars, I would. I had an absolutely terrible experience with College Park Hyundai, and I would not recommend them to anyone. The customer service was abysmal from st I had an absolutely terrible experience with College Park Hyundai, and I would not recommend them to anyone. The customer service was abysmal from start to finish. They were uncommunicative, leaving me in the dark about the status of my vehicle for WEEKS! Despite multiple attempts to reach out for updates, I was met with silence or vague, unhelpful responses. The level of professionalism was shockingly low. It felt like my concerns and questions were an inconvenience to them, and the staff seemed disorganized and uninterested in providing any real assistance. On top of all that, the timeliness was awful. What should have been a straightforward process turned into a prolonged nightmare due to their inefficiency and lack of urgency. Overall, I am extremely dissatisfied and would strongly advise others to look elsewhere if you're in need of reliable service. College Park Hyundai's customer service is completely lacking, and I will never be returning. More

I took my car for a 145000 mile service. When they were finished, I got my car and noticed the check engine light was on. I did not bring it with the light on. They told me this was a separa When they were finished, I got my car and noticed the check engine light was on. I did not bring it with the light on. They told me this was a separate issue and it had nothing to do with my service. That is a lie. I will never go to them again and I will warn everyone about their shady practices. More

Love the new building and the vibe Alyse was very friendly and help me with all that I needed and zeroed me information friendly and help me with all that I needed and zeroed me information More