College Park Hyundai- Se Hablo Espanol
College Park, MD
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College Park Hyundai is in a convenient location to me. I was able to make my service appointment online which was great. The staff was friendly and the time my car was promised is the time I got it. All the was able to make my service appointment online which was great. The staff was friendly and the time my car was promised is the time I got it. All the questions I had were answered and I appreciate it. More
After my required maintenance, my advisor told me what to watch for and explained the required charges. The service team is always excellent, efficient, and know what they are doing. Don't take your Hyundai watch for and explained the required charges. The service team is always excellent, efficient, and know what they are doing. Don't take your Hyundai to side mechanics that are not trained on Hyundai's. Take your vehicle to a Hyundai dealership/service bay only. You won't regret it. More
After a very negative experience that day at Pohanka Hyundai in Marlowe Hgts (see review), I found myself at College Park Hyundai. The sales manager promised to beat any deal I had gotten for a 2011 So Hyundai in Marlowe Hgts (see review), I found myself at College Park Hyundai. The sales manager promised to beat any deal I had gotten for a 2011 Sonata limited(I had used the Hyundai USA web site for Washington area dealers and 2 from Baltimore) from the other 8 dealerships I contacted. First let me say that Eddie Duncan was a pleasure to deal with. He was knowledgeable, efficient and friendly. He pointed out several errors in information given to me by Pohanka of Marlowe Hgts. He put no pressure on me. Answered my questions with an abundance of product knowledge. I was happy enough that I purchased an Elantra for my daughter at the same time I got the Sonata. After some discussion with the sales management about unwanted dealer add-ons, a purchase price was agreed upon. The sales process was slowed a bit by the finance person (even though I was not financing anything) and his lack of familiarity with the new MVA system. The only negative was that the $500 rebate was rolled into the price and I was not aware it was being used in the negotiated price until the time to sign for the purchase. Let me say that College Park really demonstrates customer service. They had two employees follow me home and deliver the second car, despite the fact that I live over an hour away. My wife took her new Sonata back for it's first oil change and it was free. They even had a shuttle to take her to her office while the work was being done. My wife and daughter are very happy with their new vehicles. More
I drove from DE as they had excellent price listed on new 11 Sonata. Wasn't sure what to expect(surprises!?!), but they delievered on everything they promised including BEAUTIFUL new Sonata at excellent pri 11 Sonata. Wasn't sure what to expect(surprises!?!), but they delievered on everything they promised including BEAUTIFUL new Sonata at excellent price. Eddie was great to work with, and so was finance manager. I would defintely recommend this dealership. Heard they have new ownership - seems like they're doing a great job. More
Christopher was very helpful and accommodating. He worked extremely hard to find me the best deal possible, going back and forth between the price that I could afford and what the dealership could off worked extremely hard to find me the best deal possible, going back and forth between the price that I could afford and what the dealership could offer me. He was able to answer all of my questions and made my first time buying experience excellent. Highly recommended. More
I needed a car and needed a car fast. I went to College Park Hyundai with not much money and was able to walk out with a 2010 Hyundai. College Park Hyundai changed my life for the best. They not only sold Park Hyundai with not much money and was able to walk out with a 2010 Hyundai. College Park Hyundai changed my life for the best. They not only sold me a car they made a long time customer out of me. I will always buy from College Park Hyundai. I want to especialy thank Za and shawn wow they was so patient and helpfull and so willing to get me the car I wanted. More
I really appreciated the excellent customer service!!!!!!!!!!! The gentlemen shawn was excellent. The place was nice and clean. They were very patient. I would recommend anyone to that hyun service!!!!!!!!!!! The gentlemen shawn was excellent. The place was nice and clean. They were very patient. I would recommend anyone to that hyundai dealership. Thank you guys very much!!!! It was a great experience More
I was looking for a vehicle for a specific vehicle that was in limited supply in the Middle Atlantic (about 7 units). Aileen offered to help in getting one for me. She spent 2 days on the phone pleading wi was in limited supply in the Middle Atlantic (about 7 units). Aileen offered to help in getting one for me. She spent 2 days on the phone pleading with dealers (none of which where close). Finally, a manager a one of the dealers recognized her name, returned her call and asked if she was working this deal, and when she said yes, he said "for you Aileen, you can have anything!" The rest is history, Aileen went herself with the salesperson to pick up the vehicle for me the next morning (Saturday), knowing that I had an extremely busy week coming up and would not be able to get in the following week. I appreciate that Aileen's professional reputation was held in such high regard that based on that alone, a dealer was willing to release a limited available vehicle. James was very helpful in showing me several "alternate" choices that I said I would like to look at, though none held up to the vehicle i finally was able to get. I thank Aileen and James for their long hours/days of work on my behalf. More
FROM THE MOMENT I WALKED INTO THE DEALERSHIP, I WAS OVERWHELMED WITH GREAT CUSTOMER SERVICE. JAY GUIDED ME THROUGH THE VARIOUS STEPS, GOT ME THE BEST DEAL AVAILABLE. I AM A HAPPY HYUNDAI ELANTRA OWNER. OVERWHELMED WITH GREAT CUSTOMER SERVICE. JAY GUIDED ME THROUGH THE VARIOUS STEPS, GOT ME THE BEST DEAL AVAILABLE. I AM A HAPPY HYUNDAI ELANTRA OWNER. I WOULD DEFINTELY RECOMMEND THIS DEALERSHIP TO ANYONE AND EVERYONE More
I was probably not one of their easiest sales due to some circumstances, but they worked very hard and got me into the car I wanted at a price that I could afford.The moment I walked into the dealership unti circumstances, but they worked very hard and got me into the car I wanted at a price that I could afford.The moment I walked into the dealership until I got my new car home the salesman (Mike - middle eastern guy) made me feel extremely comfortable. He was very friendly and explained all small details about car and benefits..The financing was explained in detail. The 100,000 bumper to bumper warranty was honored without hesitation. Rick - manager , initially looks very tough guy as I bought car after his business hour i.e means 10 PM... but he was also extremely friendly and answered most my questions and made process so easy for me by throwing the best OTD offer. Thanks a lot RIC. Even though , i was late in evening , the staff stayed a few hours late and I was able to make the deal that night. Financing was really detailed and easy ... I would and already have recommended this dealer , RIC and MIKE to others. ...I have nothing but good things to say!......keep it up.. - A Patel More