College Park Hyundai- Se Hablo Espanol

This is our 3rd Santa Fe from College Park Hyundai and again we were delighted with our experience. Everyone was very courteous and pleasant during our entire visit. While the paper processing seems tedio again we were delighted with our experience. Everyone was very courteous and pleasant during our entire visit. While the paper processing seems tedious, everyone tried to make us as comfortable as possible. We have and will continue to recommend this dealership to our friends and family. As our future car needs change, we will definitely return to College Park Hyundai to explore what's available. More

I have given the rating that I have because I am happy with way I was treated and I am happy the car that I bought. The salesmen that I interacted with were pleasent and provided the information that I n with way I was treated and I am happy the car that I bought. The salesmen that I interacted with were pleasent and provided the information that I needed to make a great choice for myself and family. I would direct anyone to this dealership if asked. More

I appreciate the customer service! Jesus and the College Park Hyundai team exceeded my expectations in every way. I especially appreciated how they continued to work in order to ensure my satisfaction after Park Hyundai team exceeded my expectations in every way. I especially appreciated how they continued to work in order to ensure my satisfaction after the sale. I will return for service and will refer many others! Great Job! Thanks, Stacey More

Charles drove 380 miles on his time to go and drive our Charles drove 380 miles on his time to go and drive our new car back to the dealership. The alternative to having it flatbedded in to the dealer wa Charles drove 380 miles on his time to go and drive our new car back to the dealership. The alternative to having it flatbedded in to the dealer was substantial; it would have been costly. Our car color and unit was very hard to come by at this time and College Park and crew got the job done. After doing my home work I went to two dealers. College Park made us feel that they wanted our business right from the get go. The other dealer ( where we had gone first) made me feel as if I was doing him a favor. He constantly let other matters get in the way of our discussions. College Park's first quote after a minimal discussion was $900 less then the best quote I got from the other dealer. We did not have to play games with negotiations, we cut right to the chase and I appreciated that. I purchased the car "under" listed dealer invoice. This is the second car my family has purchased from them. They are professional and courteous and want to do business. Charles was completely thourough with his job from start to finish. One minor complaint would be better back-up in place in the showroom when a saleman is busy and his phone is ringing. Needs to be attended to a bit quicker. Other then that I have no complaints. I will be back to have my cars serviced there and in the future, if Hyundai continues to produce the quality and value of the cars it is producing now; I will surely buy another one. Jon Klass More

Zod was extremely helpful, kind courteous and the deal was rapid and excellent, he is WONDERFUL!!!!!!!!!!!!!!I will highly recommend him and the dealership in the future to my friends. In am very satisfi was rapid and excellent, he is WONDERFUL!!!!!!!!!!!!!!I will highly recommend him and the dealership in the future to my friends. In am very satisfied with the car and the assisstance that Zod gave to me and my family, I am really not able to make the review 250 words because I am not feeling well today and I have said all that is pertanet with the sale of the car. Everything was completely satisfactory. Thank you again for you assisgtance in the purchase of the car. Perhaps at another time I can write more but today, I am not well. I did want Zod to get credit for outstanding work. More

The only thing which kept me from listing the Overall Experience as great was my credit card payment. The dealership's invoice had my entire credit card number listed . My copy only showed the last four Experience as great was my credit card payment. The dealership's invoice had my entire credit card number listed . My copy only showed the last four digits and that is all that should be public knowledge. At the time I pointed this out to the cashier whose name is Megan. She was embarrassed,very apologetic and said she would tell her supervisor about my concern. This troubles me because I have been a victim of credit card fraud within the last two years and have an alert on my card. If something should happen again I will put this incident in the police report. More

Service manager William is pleasant to work with and answers my questions thoroughly. He has consistently made sure that my Hyundai Entourage has been maintained according to the Hyundai maintenance re answers my questions thoroughly. He has consistently made sure that my Hyundai Entourage has been maintained according to the Hyundai maintenance requirements to ensure that the Hyundai warranty will remain valid. More

Wonderful customer service always knows what is right for the customer.... Fast and reliable services always provided to me and my family..... Customer friendly service station, mechanics, managers, sales the customer.... Fast and reliable services always provided to me and my family..... Customer friendly service station, mechanics, managers, sales people.... What really (WOW) me was the mechanic told me what was wrong with my car.. Loved it...really Loved it... More

Once again, William DeSilva in service, has come to my assistance. I brought my Sante Fe in for some maintenance and asked William to have my brakes checked out. He said I did not need brakes. As I have assistance. I brought my Sante Fe in for some maintenance and asked William to have my brakes checked out. He said I did not need brakes. As I have said before, I have known William for over 5 years and you can trust what he says. He will never steer you wrong. In fact, I have to bring my son's Elantra in and he is the only one I want to deal with. You can't go wrong with him. I am glad to see that the dealership is under new management. I understand that they are trying to turn things around. Unfortunately, I'm not sure that I will ever buy another car from CP Hyundai. Once burned, twice shy. All I can attest to is that CP Hyundai has a first rate service and parts department. More

I took my Hyundai the beginning of February 2011 for service. We were told that the clutch system was not working correctly. We ended paying more than $400 for the service only to realize that it only service. We were told that the clutch system was not working correctly. We ended paying more than $400 for the service only to realize that it only needed a minor adjustment that cost us less than $100 elsewhere. During that initial visit, we purchased a 2010 Elantra and had no problems with our sales person. However, we were told that the tire sensor light on the dash was due to temperature changes outside. We took the car home and noticed that the sensor light kept on coming on every few days. In summary, it took us more than four visits to the service department, loss of time from work, contact to the Hyundai USA Consumer Affairs Dept in CA who referred our case to a regional representative, to finally get them to acknowledge that something was wrong with one of the tires. It's sad to find out that the calls that the Consumer Affairs department made to the Service Manager (Craig) were not returned at all or that he got the "run around" and placed on hold for long periods of time. I can only wonder if the Service Manager didn't think my issue was important enough to handle. Anyways, after going back to the dealer with the same problem, I was able to talk directly to Mike (Asst. Service Manager), who assisted us and finally brought this issue to resolution (after 1+ month of complaining). I definately will not return to this dealership for service. You've lost a customer. I've noticed that you only respond to the positive feedback on this forum. Why not respond to all? More