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College Park Hyundai- Se Hablo Espanol

College Park, MD

4.1
1,051 Reviews

9400 Baltimore Ave

College Park, MD

20740

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Showing 1,051 reviews

November 23, 2024

The new office looks good, Ron gave me a good service and answers all my questions. More

by ymontero
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
RONALD
November 22, 2024

This dealership was very open on what they were looking at and what they were going to do! More

by hearthewordwwr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alynse
November 21, 2024

Well. First, easy and high quality service. Friendly customer service. Very relaxing and clean environment. More

by mungakakomo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ralph Brown, David Lee, Collins Ekwe, Rose Bayat
Nov 22, 2024 -

College Park Hyundai- Se Hablo Espanol responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 19, 2024

It was professional, helpful and clean. The people were easy and nice to talk to. It was a good experience. More

by dwilliams0508.dw
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mohammad Wali Zadran
Nov 21, 2024 -

College Park Hyundai- Se Hablo Espanol responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at College Park Hyundai! We are always more than happy to assist you if anything else comes up. Take care!

November 17, 2024

1-pros: -My car had to be towed. I didn’t have to pay for the towing. College Park Hyundai took care of it in a very timely manner. -They added many unnecessary services to the repa More

by simoneamselli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
adrienne
Nov 19, 2024 -

College Park Hyundai- Se Hablo Espanol responded

Hello, we appreciate you taking the time to leave us this feedback. Please contact us at (240) 927-4100 so we can work with you to make this right.

November 13, 2024

Satisfactory services. Keep up the good work and please endeavor to get through to the customer during service. You are doing great More

by aatielarry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Nov 14, 2024 -

College Park Hyundai- Se Hablo Espanol responded

Thank you for the kind words!

November 08, 2024

front desk car service employees have very Bad communication skills. Very robotic. Not satisfied with my service. I scheduled a 60 mile maintenance visit. And was told when l arrived the servi More

by Pennyisblessed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jonathan Mejia, and Joseph
Nov 12, 2024 -

College Park Hyundai- Se Hablo Espanol responded

Thank you for your feedback on our communication, as well as your experience in our service department because that should not have happened. I would like to use your case as a learning opportunity, so we can fix the issue in the future. Could you please contact me so I can learn more? HAMID MUTAHIDY GENERAL MANAGER HMUTAHIDY@GROUP1AUTO.COM

November 01, 2024

Great service adviser. Ron. Very helpful and keep me Informed. Thanks you very much Ron More

by Jesse girl
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
RON
Nov 05, 2024 -

College Park Hyundai- Se Hablo Espanol responded

Hi Jesse, thank you for your kind review; we are happy to pass along your comments to Ron here at College Park Hyundai! Please let us know if there is anything else we can do for you; we are more than happy to help!

October 30, 2024

The worst experience I ever had. The customer service is horrible and the communication sucks More

by lesliebizz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rose Bayat
Nov 02, 2024 -

College Park Hyundai- Se Hablo Espanol responded

Thank you for your feedback about your recent experience. Customer service is very important to us so I am sorry to hear that it was sub par this time. I would love to use your case as a learning opportunity, so we can fix the issue in the future. Could you please contact me so I can learn more? Hamidullah Mutahidy General Manager hmutahidy@collegeparkhyundai.com

October 22, 2024

My transaction with them was smooth and their customer service is exceptional I was impressed More

by Alimatu Rogers
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ralph Brown, David Lee, Charles Anene, Rose Bayat
Oct 25, 2024 -

College Park Hyundai- Se Hablo Espanol responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

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