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Cole Chrysler Dodge Jeep

Marshall, MI

4.8
105 Reviews

15514 W Michigan Ave

Marshall, MI

49068

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Showing 105 reviews

December 15, 2022

Everyone from advisors to techs and office personnel are friendly and very knowledgeable. I take my truck to them for everything. More

by John
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drake and Jaden
November 08, 2022

I had a very horrible experience with the service department. They need to train they manager to be a little better at customer service and there mechanics to be able to properly diagnosed problems f More

by john.bammer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I don't know
November 08, 2022

The staff are very friendly and pleasant. They handle all the maintenance on all my MOPAR vehicles More

by classylady
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drake
November 02, 2022

Had a fantastic experience. The people i dealt with went above and beyond to make sure we were happy. Thank you More

by Markdrake67
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Brosnan
October 27, 2022

My tire pressure was low when they were rotated. I had to return to the garage to have them inflated is the reason for a 4 star review. Otherwise it would have been a 5 star. More

by Phyllis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I did not get a name
October 27, 2022

They are the nicest people to deal with. No question is stupid to them, they are very helpful and take the time to explain things so you understand. They go above and beyond to help you. More

by JKLPati
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cody Williams
October 21, 2022

Very helpful with an unusual trade and lease. I needed a vehicle and they were willing and able to accomplish the deal in a fair manner. More

by pkkopitzke
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Hernandez, Eric Davis
October 03, 2022

I purchased a new truck from Ben. He was outstanding very helpful in picking out all the options I would need. I would recommend Cole Chrysler. Great service. Thanks Ben More

by Chris6967
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ben Gerard - Dart
September 28, 2022

New customer. Excellent customer service and communication. Would definitely recommend this dealership to family and friends. More

by rafurioso
Recommend Dealer
Yes
Employees Worked With
do not remember
September 15, 2022

Service writer’s and anyone answering the phone should do a much better job of returning questions promptly. It took 4 hours and 3 calls to get the information I requested during the very first call 2 days More

by Bkp1691
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Xxx
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