Coggin Toyota at the Avenues

This is was my first experience with Coggin Toyota at Avenues service department. I am impressed! James Hoffman the service advisor is very professional and attentive to all the details. He kept me poste Avenues service department. I am impressed! James Hoffman the service advisor is very professional and attentive to all the details. He kept me posted about everything. The car is running great after being serviced. Thank you guys! That’s what I call the real customer service More

First time getting service there. My service associate was excellent and I highly recommend the service department, they were quick to the point and got the job done well!! My service associate was excellent and I highly recommend the service department, they were quick to the point and got the job done well!! More

Mr. Darius Darden was my Service Advisor. He was professional, friendly, helpful, courteous -- in short, I will ALWAYS ask for him when I bring in my Toyota for service. The service itself was prom professional, friendly, helpful, courteous -- in short, I will ALWAYS ask for him when I bring in my Toyota for service. The service itself was promptly done and could not have been better. The young man who greeted me was also professional and friendly. An excellent crew, to say the least! More

James Hofmann, the service advisor, was very knowledgeable, professional and informative. He kept me updated in a timely manner. knowledgeable, professional and informative. He kept me updated in a timely manner. More

As always excellent service from Danny Schurr my advisor who always is professional and very customer oriented. who always is professional and very customer oriented. More

In and out. Awesome service. Ron has always made sure that my visit for services has painless. Awesome service. Ron has always made sure that my visit for services has painless. More

Great service. Short wait. Smiling faces. I will set Coggin as my permanent Toyota service place. They even have 2 massaging chairs! Short wait. Smiling faces. I will set Coggin as my permanent Toyota service place. They even have 2 massaging chairs! More

A real WOW experience! Very professional Service writer. In and out promptly. I’m coming back. Very professional Service writer. In and out promptly. I’m coming back. More

James was friendly and knowledgeable about what my Tundra needed. He had me in and out within an hour. Great service experience. needed. He had me in and out within an hour. Great service experience. More

Waited an hour and 20 minutes for a tire rotation only to find out they had not even started to work on my car. I inquired why it was jot finished and the advisor said they were short staffed today. I aske find out they had not even started to work on my car. I inquired why it was jot finished and the advisor said they were short staffed today. I asked why he didn’t share that information when I checked in and why he said it was only going to be an hour. Advisor stated he only found out an hour ago. An hour ago! How about letting customers know? I asked how much longer and he said an hour once they start, but he didn’t know when that would be. I asked for my car back. Totally unacceptable! Between driving there and back 2.5 hours waisted. Who knows how long I would have sat there if I didn’t inquire. Any service regardless of how minor takes more then an hour, so be prepared to wait. They don’t care about their customer’s time More