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Coggin Toyota at the Avenues

Jacksonville, FL

4.6
3,186 Reviews

11340 Philips Hwy

Jacksonville, FL

32256

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Showing 3,186 reviews

January 13, 2025

Excellent and very professional. I will recommend to anyone. I went and I have my truck sercviced, my service advisor Juan Bravo did an amazing job ! He is very thorough and knowledg More

by Orejuds
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Bravo
January 13, 2025

Honest and direct to the point. I will definitely go back to that dealership.In the future. More

by Bette Wadford
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dakota, Emmanuel Ayemhenre
January 13, 2025

This was my first time doing business with this dealership. It was a very good experience. Knowledgeable sales person. Professional and no pressure selling. More

by Alpalleschi
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Sean Wilhelm, Jim Miller
January 12, 2025

Recently had my 2018 Toyota Thundra 105k service. From start to finish, my service advisor, Darius, did an excellent job taking care of me and updating me throughout my service. The service technici More

by islkane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darius ~ Service advisor
January 12, 2025

Did not pressure me to up sale services/parts and completed the requested service in the a timely manner. Chris Boykin, the service advisor, was pleasant and very helpful. More

by Cathi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Boykin
January 12, 2025

Great experience with the Service Dept. Just another reason why I’ve switched from Nissan to Toyota! More

by Amy F
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Miller, Jim Miller
January 11, 2025

Fast, friendly, and reliable service . Always glad to do business with this dealership. Always there in emergencies More

by suabr45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron
January 10, 2025

I recently purchased a 2025 GR Corolla from Coggin Toyota. All I can say is it was the perfect car buying experience from the salesman, Anton, to the finance director. They went above and beyond to g More

by 108maxt
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anton Palaj
December 21, 2024

This will be the last time I do business with Coggin. I waited 2-1/2 hrs. only to be told they ordered the wrong part and had to return the next day. More

by J9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris
Jan 03, 2025 -

Coggin Toyota at the Avenues responded

Thank you for sharing your feedback. I sincerely apologize for the inconvenience you experienced with the delay and the incorrect part. I understand how frustrating it must have been to wait only to find out the issue couldn’t be resolved on the same visit. I’d like to learn more about your experience and ensure this situation is addressed appropriately. Please contact me at (904) 470-3701 at your convenience. Your time and satisfaction are very important to us, and I hope to have the opportunity to regain your trust. Sincerely, John Clark General Manager Coggin Toyota

September 04, 2024

Coggin had possession of my 2006 Impala for a total of 8 days, 2 trips. Reason for taking car in was due to sporadic cranking problem. Battery was tested and ok. Coggin claimed the "Module" needed to be More

by gaillennon18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike Hopper
Sep 13, 2024 -

Coggin Toyota at the Avenues responded

Are you sure that this review is not for Coggin Chevrolet we have no records of your visit here at our dealership, however because we are closely affiliated we do see records there. Please advise.

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