
Coggin Toyota at the Avenues
Jacksonville, FL
Filter Reviews by Keyword
By Type
Showing 3,190 reviews
Thus was my third time going the first 2 visits were great this last time I would not recommend John Schaefer he is very pushy he is arrogant! And because of him I will start driving back to NC to have great this last time I would not recommend John Schaefer he is very pushy he is arrogant! And because of him I will start driving back to NC to have the service done on my Toyota Highlander More
I wasn’t incredibly pleased with the sales manager when I purchased the vehicle (a little too aggressive and emotional for my tastes), but the salesman and finance manager were awesome, and I had my first oi purchased the vehicle (a little too aggressive and emotional for my tastes), but the salesman and finance manager were awesome, and I had my first oil change today and I had a PHENOMENAL experience. Service Advisor John Schaefer did an outstanding job! More
Our service advisor, James Hoffman, was exceptionally helpful. He was friendly, efficient, and gave us outstanding advice about our 2009 RAV 4. He communicates very well and seems to genuinely care abo helpful. He was friendly, efficient, and gave us outstanding advice about our 2009 RAV 4. He communicates very well and seems to genuinely care about us and our vehicle. It is a level of care that you dont see at most dealerships. 5 star service thanks to James! More
Ruben Simo is great to work with. He is always considerate of my time. He lets me know what my vehicle needs at each visit. What a positive asset he is for your business! He is always considerate of my time. He lets me know what my vehicle needs at each visit. What a positive asset he is for your business! More
I’m not from Jacksonville. Came in on a Sunday night and stopped at a Buc-ee’s in St. Augustine for gas. I then could not get my car started for 5-10 minutes. Acted like it was Came in on a Sunday night and stopped at a Buc-ee’s in St. Augustine for gas. I then could not get my car started for 5-10 minutes. Acted like it was flooded. Thankfully it started and I arrive in Jacksonville. On Tuesday I drove into my appointment and on the way back the check engine light came on. Not a good sign. I called Coggin around 11:30am and they gave me a 12:20 appointment. Ruben Simo was our service consultant. He told us it would be an hour and a half or so before he would know something. It was Valentines day and he took the time to snag a fresh rose and give it to my wife. They had the vehicle for three hours and put it through it’s paces, and said it was most likely bad gas. Nothing wrong with the car… that will be $94 for the diagnostic fee. I was shocked and pleasantly surprised! Then on top of that, Ruben ran our 2017 Highlander through their car wash! Wow is all I can say. Thanks Ruben and Thanks Coggin! More