Back

Coggin Toyota at the Avenues

Jacksonville, FL

4.6
3,186 Reviews

11340 Philips Hwy

Jacksonville, FL

32256

Directions

By Type

Showing 3,186 reviews

January 29, 2025

Great sales department and service department too! Everyone has always been very polite and attentive!! Great follow up too!! More

by Mbsellenbennett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnathan Masanto
January 29, 2025

just a couple of days ago I was recruited to upgrade my 2021 Prius for a 2024 and after much negotiation, I agreed to because I was specifically interested in a better multimedia system as that was one of More

by creativeliza
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Derek Jones
Feb 03, 2025 -

Coggin Toyota at the Avenues responded

Thank you for sharing your experience regarding your recent visit. I understand your frustration with the new multimedia system, and I appreciate you giving us the opportunity to assist. I believe our New Car Manager, was able to walk you through the adjustments needed on your infotainment system and provide additional information to address your concerns. If there’s anything else you need, please don’t hesitate to reach out. We value your business and appreciate the opportunity to assist you. Best, John Clark General Manager, Coggin Toyota

January 28, 2025

The car right mirror was turned off my view,I didn’t realize it until I was in the road, I pulled over to fixed it, also the millage sticker that was placed on the glass in front the driver is wrong, my More

by cristinarivera02601
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Christian Garcia
Feb 03, 2025 -

Coggin Toyota at the Avenues responded

Cristinarivera02601, thank you for taking the time to leave your review. I understand there were some concerns with your vehicle after your recent service visit, and I’d like to discuss this further. However, I have been unable to make contact with you and have not been able to locate your profile with the information provided. If there is another name or contact number associated with your visit, please reach out to me at 904-470-3701. Your feedback is important, and I’d appreciate the opportunity to address your concerns. Sincerely, John Clark General Manager, Coggin Toyota

January 24, 2025

Ron’s always a decent advisor never have any issues get my cars in and out whether I have an appointment or not! More

by Bill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dwane / Duane
January 23, 2025

Service is always easy to schedule and estimated timing for completion is usually spot on. Friendly and knowledgeable team is available to answer questions. More

by Hank
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris H
January 22, 2025

As always DJ an Jenny are wonderful bin the service department. Rental department is vey helpful as well! More

by R Moran
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
DJ, jenny
January 21, 2025

Just bought a preowned car from there. But the conditions is not very well. Some damages on bumper are not fixed. Most important, the ownership is still under the previous owner that I can More

by icehan76
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Duane Clinton
Jan 23, 2025 -

Coggin Toyota at the Avenues responded

Thank you for sharing your feedback, Mr. Han. I’m sorry to hear about the concerns you’ve experienced with your vehicle. I’m glad one of our managers was able to speak with you and schedule an appointment this Friday, Jan 24, 2025, at 3 PM to address these issues. When you arrive, please stop by the front desk and ask for the manager you spoke with, who will be ready to assist you. If you have any further questions before your appointment, please don’t hesitate to contact me at (904) 470-3701. We’re committed to ensuring your concerns are resolved and improving your experience. Sincerely, John Clark General Manager Coggin Toyota

January 21, 2025

Between the team work of Jacob, Dee and Levi I had a AWSOME first time experience with dealing with an outside dealer. I would highly recommend Coggin Toyota @ Avenues. More

by ms.fearce
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Levi, Dee, Jacob, Kris Waterman , Michael Siech, Justin Williams , Mark Wootan, BRENT COX
January 20, 2025

I like the prompt attention and it didn’t take long. The tech helped me figure out how to charge my husbands oxygen maker. It would have taken me longer to figure it out. Your service depart More

by Barbtallon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DJ
January 20, 2025

Took my 2020 Toyota Tacoma in for maintenance and received excellent service. They got everything done in a timely manner while I waited. Jacob Tabacek my service representative did a great job of ke More

by surfnjag
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Tabacek
...
5
...