
Coggin Toyota at the Avenues
Jacksonville, FL
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Outstanding customer service, knowledgeable and personable sales consultants, professional managers, and no mark-up above MSRP. personable sales consultants, professional managers, and no mark-up above MSRP. More
Kathleen did a great job with communicating and keeping me updated on my vehicle, above the automated system. Service was performed much quicker this visit than last. Great job! Thanks again! me updated on my vehicle, above the automated system. Service was performed much quicker this visit than last. Great job! Thanks again! More
The dealership was clean and friendly. We worked with Jim over the course of a couple weeks and he was fantastic. We were very specific in what we wanted and he was very open and honest w We worked with Jim over the course of a couple weeks and he was fantastic. We were very specific in what we wanted and he was very open and honest with information and pricing. Our family previously used another Toyota dealership to purchase our vehicles but have been looking for a new one after the previous one changed owners. I can honestly say we were impressed with Coggin’s treatment of us and we will be purchasing our next vehicle from them as well. More
Wrong part was ordered for my car. Took off work for nothing. Had to order the new part (hopefully its the right one) and had to reschedule to another day. James however was very nice. Took off work for nothing. Had to order the new part (hopefully its the right one) and had to reschedule to another day. James however was very nice. On another visit prior to this one (for an oil change) they put the wrong mileage down when to come back for the next oil change and after taking off work again for when I was told, it was not time for the oil change. Waste of time, gas and PTO AGAIN! Now I'm wondering when my car really is due! Have not been happy with the Toyota at the Avenues. My suggestion others and what I might do is take it to Jacksonville Chrysler Dodge and ask for Wyatt Rouse. He's the best parts guy around. More
Ordered and purchased a 2013 Toyota Sienna. Primary contact was with Jim Miller. The experience was smooth and pleasant throughout. I believe that is the first time that I can say that for a Primary contact was with Jim Miller. The experience was smooth and pleasant throughout. I believe that is the first time that I can say that for a car purchase. Most importantly, I found Jim and Coggin Toyota to be honest and honorable. For that they have earned my future business. My purchase involved a trade in and I believe that they were fair in their valuation of the trade in. They made that process quick and easy too. No haggling, no hassles. I was impressed. Peter G. More