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Coggin Toyota at the Avenues

Jacksonville, FL

4.6
3,118 Reviews

11340 Philips Hwy

Jacksonville, FL

32256

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Showing 3,118 reviews

May 13, 2024

John was my service Advisor. He was very pleasant to talk to and well informed. He made the process very easy. Thank you Johnny !!! More

by Nkme
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John
May 11, 2024

The service dept always does a great job. DJ May was my service writer and did a fantastic job informing me of what needed to be done on my truck More

by darryl z
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DJ May
May 11, 2024

Great customer service and skilled technician; fast repair, nice facility, flexible appointment, convenient fast food bar More

by Charleshung
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DJ
May 09, 2024

Excellent service in a timely manner. I would definitely recommend their services to anyone needing their vehicle updated! More

by nth2ak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Martin
May 08, 2024

Spot on responsiveness with helpful feedback from Chris Boykin. All questions answered and job completed to my satisfaction. More

by traveler2612
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service representative Chris Boykin
May 08, 2024

Service tech was very pleasant, customer-driven, knowledgable, and helpful. Will be a loyal customer. More

by Keke6321
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elmedin
May 06, 2024

Martin jose who is not a good dealer who doesn’t speak or take care properly More

by Razz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Martin Jose
May 23, 2024 -

Coggin Toyota at the Avenues responded

Thank you for sharing your feedback. I'm John Clark, the General Manager at Coggin Toyota, and I apologize that your experience with Martin did not meet your expectations. We value every customer and strive to provide excellent service. Please call me directly at +19043376618 so we can discuss your concerns and find a way to make your next visit a positive one. We appreciate your business and hope to regain your trust.

May 04, 2024

James was very helpful in explaining what my vehicle needed and answered all my questions. The waiting area is pleasant and I love the fact that there is no volume on the TV’s! More

by Frances Hall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Hoffman
May 01, 2024

Coggins Toyotas at the Avenues in Jacksonville is the Best, I am always satisfied with their service advisors recommendations. Good Job! More

by Caraballot
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Philip Martin
April 29, 2024

Dealership was able to give best OTD price with minimum intervention which is important for those crunched for time. More

by Scott
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Leah and Eric
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