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Coggin Toyota at the Avenues

Jacksonville, FL

Overview
Reviews
4.6
3,192 Reviews
Call Dealership (904) 470-3797
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11340 Philips Hwy

Jacksonville, FL

32256

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Showing 3,192 reviews

December 09, 2023

Mr . Garcia was fluent with his work and seemed to care about the business. Nice and tidy facilities More

by mlanje
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Garcia
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December 09, 2023

John Schaefer was very helpful and considerate, I was in and out quick. Im happy with the service I received. More

by CP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Schaefer
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December 09, 2023

Process was simple and didn’t take long at all! I’m very pleased with my purchase. More

by autumndfrancis
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vito Kushelman
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December 08, 2023

Went in for 10k miles service and the work was done so quickly I didn’t get to finish my coffee More

by mr.robert.e.smith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron service coordinator
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December 07, 2023

The customer service man Jacob has been performed excellent work to my car each time, efficient communication and quick done all the work to make sure the car is in good condition for safe driving, I More

by Lucy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob in Service Dept.
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December 06, 2023

Brought the car in for 10K miles service. The whole experience was quick - I didn't get time to finish one cup of coffee. More

by mr.robert.e.smith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron
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December 06, 2023

The salesman was tremendous. Never had such a good new car buying experience. Thank you. More

by Jnp55555
Recommend Dealer
Yes
Employees Worked With
Duane Clinton
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December 06, 2023

The service advisor was outstanding! All of the work was done quickly even on a day when I had never seen that many cars coming in for service, and we have been using that service depart More

by Rick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher - service advisor
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December 04, 2023

Great dealership and fantastic service department, in and out in a very reasonable amount of time More

by Skeeterman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service writer Josh
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December 03, 2023

This was my first time going to this dealership. I had an oil change and engine filter service. I left the dealership thinking everything was okay, until the system of my car started to shut down. I More

by Sha-Nay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
James D'Ambrosio
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Dec 07, 2023 -

Coggin Toyota at the Avenues responded

Sha-Nay, thank you for sharing your experience. I am deeply sorry for the distress and inconvenience caused by the oversight during your service. It is our highest priority to ensure the safety and satisfaction of our customers. I am personally looking into this matter to prevent such incidents in the future. Please contact me at your earliest convenience so we can discuss a resolution and regain your trust John Clark, General Manager (904)337-6618.

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