Coggin Toyota at the Avenues

Got a deal on the car, finance went through, left with Got a deal on the car, finance went through, left with the car. Roughly a month later I get a phone call saying my loan wasn't complete. That they n Got a deal on the car, finance went through, left with the car. Roughly a month later I get a phone call saying my loan wasn't complete. That they need a proof of residency. I brought it in within a couple days. Then it gets real quiet again. I recently got a bank letter in the mail sent out 8 days after first payment was due. Which is in my grace period, BUT! I don't get paper letters the day they are writen. My first payment was going late regardless. I feel it's time to make a visit!! I go down there with the late bank letter, the only thing I have received since I got the car. NO TAG!, NO ACCOUNT NUMBER!, so here I am in 2 months in a car, late fees 30 days late due to a financing error only to get "why didn't you pay the account" NO ACCOUNT# "oh well you still should have payed" payed who? I didn't even know the name of my bank! VERY VERY LOUSY!!! POOR CUSTOMER SERVICE! I got everything from "Oh this changes everything, I'm going to get this fixed at the top!" to another finance lady VERY RUDELY raising her voice at me in the front of the store. I'm have been very patient through this whole thing. Nothing has been changed second payments all most due and I'm driving close to a month over expired tag, wont issue me another one. I love the car don't get me wrong. I am very happy with it! Just go to another dealerships. Yeah, you might get a juice, or a water, or a fruit while you wait to get your car fixed. but that same day I went. I sat for close to 2 hours waiting for my car to get a tire rotation. Yes, I made an appointment. there schedule was completely open. walk-ins were getting better service. There sign says "we will keep you up to date on your status." I was feed up at this point. And with writing this. Take your business else where, were a place they will own up to there mistakes, not push it on the customer. More

I felt the over all price was 1000.00 too high. As far I felt the over all price was 1000.00 too high. As far as Duane as our Salesman, I give him a rating above ther 5.0 This is my 2nd purchase here in I felt the over all price was 1000.00 too high. As far as Duane as our Salesman, I give him a rating above ther 5.0 This is my 2nd purchase here in the last 13 months. I would come to the Avenues again to do business. I did think the bartering over pricing and my trade-in took too long :2 hours. More

Gary was great throughout the entire process. Very patient and friendly. He followed through and resolved some minor problems with some accessories we wanted. It was a good buying experience and I wou patient and friendly. He followed through and resolved some minor problems with some accessories we wanted. It was a good buying experience and I would recommend him for anyone wanting to buy a car. More

I believe Good is a rating achieved by doing what you are expected to and only something beyond that deserves Great. Time, longer than I would have liked, to accomplish things contributes to a less than Gre expected to and only something beyond that deserves Great. Time, longer than I would have liked, to accomplish things contributes to a less than Great rating and no one ever thinks the price paid might have been higher than expected. The people dealt with were very professional in every way. I would recommend the individuals I dealt with as well as the overall dealership. More

I had an excellent experience purchasing my 2011 Toyota Sienna. I purchased my first Sienna at Toyota of the Avenues eight years ago and was very pleased with the salesperson, the customer service, and the Sienna. I purchased my first Sienna at Toyota of the Avenues eight years ago and was very pleased with the salesperson, the customer service, and the price. That is why when it was time for a new van, I returned to Toyota at the Avenues. The price was excellent and the salesperson, Gary Marsh, was knowlegeable, low-key, and very easy to work with. I love my Sienna and would definitely recommend Gary and Toyota at the Avenues when purchasing a new vehicle. More

We found the dealer to be very honest and knowledgeable. Gary was very helpful and easily answered any questions we had. He went out of his way to make the purchase as painless as possible. He worked with u Gary was very helpful and easily answered any questions we had. He went out of his way to make the purchase as painless as possible. He worked with us to negotiate the best deal for our needs and price range. More

Everyone was extremely helpful and gave me exactly what I wanted. Always accommedating and very friendly. I love my new Rav-4. Will in F&I was very professional and made sure all my questions were answered wanted. Always accommedating and very friendly. I love my new Rav-4. Will in F&I was very professional and made sure all my questions were answered. Joe gave me the deal I wanted and Bill made sure I knew everything I needed to know to make my buying decision. More

Dameon James is an excellent sales rep. Dameon does not pressure me to buy car and take the time to show all available cars in the dealer; he even brought us to see other cars in the back stock area. He in pressure me to buy car and take the time to show all available cars in the dealer; he even brought us to see other cars in the back stock area. He informed me all detail information about the car and finance. He gave me the first impression of a trusted sales rep. Also, Coggin Toyota has been always my first choice of dealer before I go to other dealer. My entire family had been buying cars from Coggin Toyota since 1996. The main reason that Coggin Toyota is my first choice is that their sales managers have been treating me as a valuable customer and with respect even if the negotiation did not go as planed. I give credits to their Managers: Leo and Justin. More

great experience. very knowledgeable staff. process took a bit long, but overall the experience was great. would recommend the dealership and Mike Hicks and Steven Brandt to anyone who is considering b took a bit long, but overall the experience was great. would recommend the dealership and Mike Hicks and Steven Brandt to anyone who is considering buying a vehicl, whether new or used. I will use them again. More

I feel I got a great deal and they were very honest. I still had to haggle and get other dealers involved to get the price where I wanted. After dealing with the other dealers I found Gary to be a relief still had to haggle and get other dealers involved to get the price where I wanted. After dealing with the other dealers I found Gary to be a relief. I negotiated an "Out the door" Price before I went in and they did not try to change it with any hidden fees. More