
Coggin Toyota at the Avenues
Jacksonville, FL
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This is the greatest value and service that you will get anywhere. We have purchased every car for our family from this dealership and they always amaze me with their integrity and the quality of their veh anywhere. We have purchased every car for our family from this dealership and they always amaze me with their integrity and the quality of their vehicles. Don't go any place else!!! Joanne More
Was told the vehicle needed to be inspected prior to the sale being final and the car released to me. Was told no problems with vehicle when I picked up. Took to a mechanic outside of coggin and was told th sale being final and the car released to me. Was told no problems with vehicle when I picked up. Took to a mechanic outside of coggin and was told the transmission is slipping. I then found out the car was taken to coggin honda and its documented that the transmission needs to be replaced. One month later the vehicle was sold to me at coggin toyota. They tell you they have a 3 day exchange program with their cars if anything is worng with them. So after finding this out about the transmission I called (which was the very next day), which is today, and told this car doesn't qualify. There's no way they didn't know about the transmission issue especially since one of thier other locations has it documented. The told me when going to sign papers that because of the year and mileage they could not offer me a warranty so I was going to go to an outside company to purchase a warranty. After bringng the care back up there and bringing up the transmission concern and thier sister company was aware, now they want to offer a warranty so I can go get it fixed. I would have to say this is UNETHICAL. I have dealt with coggin before and had some problems but nothing this major. I WILL NEVER DEAL WITH COGGIN AGAIN! PLEASE GO ELSEWHERE AND SAVE YOURSELF THE TROUBLE. There are plenty of dealerships out there that are much more honest! More
They owe us $255.00 for a warranty that they sold us that we don't qualify for. We've made several attempts to resolve this but they keep blowing us off. we don't qualify for. We've made several attempts to resolve this but they keep blowing us off. More
Would like to share with you my recent experience on car buying at Coggin Toyota at the Avenues. Bought a used vehicle and am very satisfied. Go see Arturo if you want a relaxing car ownership experience. buying at Coggin Toyota at the Avenues. Bought a used vehicle and am very satisfied. Go see Arturo if you want a relaxing car ownership experience. He is an honest, informative, no pressure sales person. As far as the financing dept. goes, just remember to be firm with your "no thanks" if you do not want the optional items such as extended warranty, gap insurance, etc. Like all car dealerships, they will try and convince you that it is a necessity. More
Gary and Greg were both very friendly, helpful, and accomodating. They made my buying experience more personal and treated me as part of thore Toyota family. I would definitely recommend buying a car accomodating. They made my buying experience more personal and treated me as part of thore Toyota family. I would definitely recommend buying a car from this team and plan on returning to them for my future Toyota purchases. More
Worked this deal thru Bank of America program where I work. I went thru a link on the site that connected me to a invoice versus Price comparison. I used this informations to negotiate online which sav work. I went thru a link on the site that connected me to a invoice versus Price comparison. I used this informations to negotiate online which saved me a lot ot time. My best car buying experience ever. More
I was extremely pleased with my experience at Coggin Toyota. The two sales people (Rocky& Greg) plus the finance manager, Will, whom I interfaced with were highly professional, efficient, and worked har Toyota. The two sales people (Rocky& Greg) plus the finance manager, Will, whom I interfaced with were highly professional, efficient, and worked hard to earn my business and to deliver on their promises. These folks were low key with no high pressure tactics and had respect for a buyer who has done his homework ( this is not true for all dealerships).They clearly take pride in their work. The entire deal for a new 2010 Highlander was negotiated over the phone. Coggin is a no frills dealership based on integrity and honesty. I would venture to say that the management skills and leadership of the sales manager Greg are directly responsible for the smooth operation at this dealership. My wife and I traveled 360 miles R/T to pick up our new car and passed by several dealerships closer to home. The buying experience with them made the trip more than worthwhile. More
My experience at Coggin was the best I have ever had at any dealership, bar none. Gary Marsh was incredible to work with. I submitted emails to 2-3 other dealerships in the area, and Gary was the only guy any dealership, bar none. Gary Marsh was incredible to work with. I submitted emails to 2-3 other dealerships in the area, and Gary was the only guy who kept following up with me, trying to help me get a deal done. He was always available, and I felt like he was on my side in trying to get me the right car at the right price. His customer service was impeccable and he treated me with respect and honesty. In addition, the finance guys were awesome as well, Steve and Kip I believe. The entire experience was awesome and I will recpmmend them to anyone. Gary Marsh is the reason I got the deal done at Coggin. Thanks. Bill Rogers More
I have to say that I received the best service EVER!!! at Coggin Toyota Scion of the Avenues. The Sales staff were very knowledgeable and very friendly. They were so helpful and were able to answer all of my Coggin Toyota Scion of the Avenues. The Sales staff were very knowledgeable and very friendly. They were so helpful and were able to answer all of my questions. I had the BEST experience ever when it came to buying my new car. They have me as a customer for life and I would recommend Coggin Toyota Scion to all of my family and friends. More
My experience was pretty good and the car (2004 Toyota Solara, 72500 miles on it) was in excellent condition. But I would have liked it better if i had got a good price. The suggested KBB CPO was 12500 bu Solara, 72500 miles on it) was in excellent condition. But I would have liked it better if i had got a good price. The suggested KBB CPO was 12500 but I paid 13991 that is $1500 above KBB (excluding dealer fees, tag etc). If the price (excluding dealer fee etc) was about a few hundred dollars over KBB it would have been ok considering the condition of the car but personally $1500 over KBB I think is overpriced. I bought the car because I liked it and don't like to haggle over price, anybody else would probably have not taken the car (at least not at that price). A thorough detailing and washing of car should have been done during certification (which was done after the purchase). The headlights had grime on them and there was dirt on the driver side of the floor. Service was good and people were friendly too which is good... More