
Coggin Toyota at the Avenues
Jacksonville, FL
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This review is an update to a review written 10/12/2011, referring to a maintenance contract written wrongly by a previous finance person when I purchased a new Toyota Prius. After talking with one person referring to a maintenance contract written wrongly by a previous finance person when I purchased a new Toyota Prius. After talking with one person at the dealership and being hung up on during our conversation I contacted DealerRater to post a review. I was subsequently contacted by the General Manager, George Girjel and he set up an appointment with the Finance Director, Jeremiah Soltis. I brought all my paperwork and he agreed the previous finance person had wrongly written the contract. Jeremiah called the company holding the maintenance/service contract and immediately corrected the mistake. The sales and service department have always been very professional and I will continue to do business at Coggin Toyota At The Avenues. More
I wanted to recognize the level of service that I was provided by Nick Daris. Nick, was honest, detailed, and clear in everything that he told me and said. Nick's acted with the upmost integrity toward provided by Nick Daris. Nick, was honest, detailed, and clear in everything that he told me and said. Nick's acted with the upmost integrity towards me and my family's needs. It was pleasantly refreshing to have someone truly be honest when I asked questions at a dealership. With that being said it is evident that Nick truly cares about his customers which is truly rare in my experience with purchasing a new car. Additionally, Nick's provided me with the most detailed information about the truck I was looking at. He acutally answered most of my questions before I could even ask which was a huge selling point for me. And finally, Nick was clear and was never misleading to me during my entire car buying experience. You could tell that Nick is a man of faith and works truly for his customers. As long as I am in Jacksonville I will choose Nick to be my salesman and Coggin to be my dealer of choice. More
Overall positive experience buying my 2011 Venza! And I love the car! Thanks, Duane, for your patience and knowledge of the vehicle. And thanks to the Finance representative for a painless experience! love the car! Thanks, Duane, for your patience and knowledge of the vehicle. And thanks to the Finance representative for a painless experience! More
Went to a local Toyota dealer in the Orlando area that didn't want to deal on their new cars. After playing around on the internet I found Coggin Toyota in Jacksonville and e-mailed them what I was after didn't want to deal on their new cars. After playing around on the internet I found Coggin Toyota in Jacksonville and e-mailed them what I was after and how much I was willing to pay. Gary Marsh responded back the same day advising they could sell me the vehicle I wanted for the price I had offered. I set everything up with Gary and drove to Jacksonville where I picked up the car. I was a little apprehensive at first for basically buying a new car over the phone, but I was quickly put at ease when I arrived at the dealership. There was no hidden fees and no excuses as they gave me the exact deal we had agreed upon over the phone. Gary and the other employees were professional and courteous and WILL get my business again. By driving roughly two hours to Jacksonville I saved around $2,500.00. Thank you Gary and thank you Coggin Toyota. More
This was a great first time car buying experience for me. Joel found me the exact car I wanted with more than I asked for at the price I needed to pay. He was not pushy, but he was consistent in his pursuit Joel found me the exact car I wanted with more than I asked for at the price I needed to pay. He was not pushy, but he was consistent in his pursuit of a deal for me. Christine was great in getting us better financing than our credit union could give at the lowest possible rate. It was the first time I ever bought a new car and was much more than expected. I talked with other dealerships, but when it came down to getting me the bottom line...Coggin did it. My husband has bought two cars from here. It was my first, but it won't be my last. More
This was my first experience purchasing a car by myself. I had a lot of things to consider, because I am a single mother of three children with limited resources and a lot of responsibilities. I arrived at I had a lot of things to consider, because I am a single mother of three children with limited resources and a lot of responsibilities. I arrived at the dealership with one thing in mind, but Mike and Greg spent a lot of time helping me, and actually realized the best vehicle for us was not the one I originally wanted. I really appreciate that they took the time (even working with me for hours and staying late) and had the patience to help me make the right purchase. Toyota just gained a loyal, future repeat customer. More
I leased new rav4 sport few days ago and the problem I have is with my trade in of 2001 hyundai tiburon. Yoy have it on your lot right out front on Phillips for almost TEN thousand dollars are you kidding have is with my trade in of 2001 hyundai tiburon. Yoy have it on your lot right out front on Phillips for almost TEN thousand dollars are you kidding me and you only gave me TWO as trade in. Obviously my car was worth so much more and the condition and crazy low mileage is your selling point. I do not feel YOU were FAIR to me. I had to bargain a little too much to get a lease price that is still higher then I wanted. I cant see where it even made any difference since the trade in you allowed for my Tiburon is really a JOKE. Then all the ADD-ONS. I would like someone to explain the way you figured my $$$$$$ out. At this point I cannaot possibly rate your dealership any way other than I am somewhat SHOCKED AND DISAPPOINTED RIGHT ABOUT NOW!!!Shopping for a new car is stressful enough and I feel I did not receive a fair market price for my car More
Great car buying experience. From the Sales Mangager / Salesman / Business Manager. We bought two a new Venza and Tacoma. Highly recommend this sales team. High standards appear to be a top priority fo Salesman / Business Manager. We bought two a new Venza and Tacoma. Highly recommend this sales team. High standards appear to be a top priority for the group of individuals I dealt with. One a kind sales experience. More
Within the last 6 months I leased 2 vehicles (RAV4 & Corolla)from COGGIN's. My salesman was Bob Elrod, he did not pressure me to make any rash decisions and I got a great lease on both vehicles. I would Corolla)from COGGIN's. My salesman was Bob Elrod, he did not pressure me to make any rash decisions and I got a great lease on both vehicles. I would recommend Bob to anyone looking for a great deal on a new car. More
Can't believe how passive and great Gary was with me. He knew what I wanted but offered me something better! Love the fact they bend over backwards just to help out. Would definitely recommend this dealer b knew what I wanted but offered me something better! Love the fact they bend over backwards just to help out. Would definitely recommend this dealer but most importantly, this sales man!! Great Job you guys. More