
Coggin Toyota at the Avenues
Jacksonville, FL
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The best customer service ever at a dealership. They were courteous and very friendly. Went above and beyond to make sure I was satisfied with the work done to my vehicle. Oh and let me not forget beat the p courteous and very friendly. Went above and beyond to make sure I was satisfied with the work done to my vehicle. Oh and let me not forget beat the price of several other tire shops. Oil change,4 tires and an alignment, replacement serpentine belt, engine air filter replacement, road hazard for 2 years on the tires and lifetime rotation all under $800. I will never take my vehicles anywhere else again. If you want honesty and no bs you should really consider having your vehicle worked on here. No matter the make they can do it with confidence and your satisfaction in mind. More
ALL YOUR STAFF ARE VERY CURTIOUS & MAKE YOU FEEL WELCOME YOUR COFFEE & SNACKS MAKE THE WAIT MORE PLEASENT.THANK YOU CHASE FOR ASSISTANCE. CAROL SHELTON WELCOME YOUR COFFEE & SNACKS MAKE THE WAIT MORE PLEASENT.THANK YOU CHASE FOR ASSISTANCE. CAROL SHELTON More
Joel did a great job of helping us find the right vehicle for us. The managers there did a fine job also. The detailing of the vehicle left a lot to be desired. The bed of the truck was covered with yellow p for us. The managers there did a fine job also. The detailing of the vehicle left a lot to be desired. The bed of the truck was covered with yellow pollen which could have easily been washed off. I know because I did it when I got home. No hard sell was pushed on us. I was, however disappointed with the financial dept. though. The financial guy and his boss were both pushy and repeatedly attempted to get us to buy something we did not want. After hearing Joel tell us how good Toyota vehicles are these guys almost convinced me that the truck was going to fall apart as soon as we cranked it up. I didn't make a scene, I just smiled, but if I had to deal with them first I would have went somewhere else to buy my truck. Should I have an opportunity to recommend Coggin I will make sure to warn about wearing snake boots when they go to the financial dept. I worked as a manager with Bellsouth for 35 years and if someone working for us pulled that kind of intimidation tactic I would suspend him on the spot. But I'm retired so I just smiled and told the two of them I did not want their extended warranty at least 24 times. They were nice but entirely too pushy. Let me close by saying again, Joel and the used car dept. did a great job. More
These guys went above and beyond in finding exactly the vehicle I was looking for. Joe was awesome to work with, and very transparent and forthcoming with all of the numbers. Britt was more than patien vehicle I was looking for. Joe was awesome to work with, and very transparent and forthcoming with all of the numbers. Britt was more than patient on my test drives when Sam was helping another customer. Sam made a point to stay in contact and try his best to be available at any time I would be at the dealership. Tim was friendly and thorough in explaining all aspects of the actual financial and options available. This is our 6th Toyota, and we plan to continue that trend. I am not sure if it was new car or used car, but I was pleasantly surprised when I called Sirius XM to cancel the satellite radio on the trade in BMW to find out that it had already been done. I consider that a true example of service follow through and not something I was expecting. More
Everybody was friendly and very helpful. Chase kept me up to date on what was going on with my car. Let me know why there was a delay with the repair. Called when it was ready to be picked up. also checked i to date on what was going on with my car. Let me know why there was a delay with the repair. Called when it was ready to be picked up. also checked into my extended warranty for me. I love Coggin Toyota and tell all my friends about it. More
I have found that every time I have visited Coggin Toyota I have found that every time I have visited Coggin Toyota for regular maintenance checks--have been treated with the best of service--starting with I have found that every time I have visited Coggin Toyota for regular maintenance checks--have been treated with the best of service--starting with the greeting/meet to the reception/waiting room and the care given to my care..Thanks Cogggin Toyota More
Ron was great! Accolades for service above and beyond what was expected. I appreciate the loaner car while my car was being serviced, and was very pleased to have my car returned washed and cleaned up. what was expected. I appreciate the loaner car while my car was being serviced, and was very pleased to have my car returned washed and cleaned up. I've used Coggin for many years, and alwasys had good service, but this service with Ron was exceptional. More
Britt was an excellent salesman. Was patient and took the time to fully explain the process. Also, went over the new vehicle features thoroughly. Highly recommend. the time to fully explain the process. Also, went over the new vehicle features thoroughly. Highly recommend. More
Joe was very tentative to our needs and really worked hard in an effort to assist us. I would recommend Joe to family and friends in the future. hard in an effort to assist us. I would recommend Joe to family and friends in the future. More
Best experience ive had at a dealership in a long time. I would recommend coggin toyota at the avenues to anyone. They gave us a great deal and great experience! would recommend coggin toyota at the avenues to anyone. They gave us a great deal and great experience! More