Coggin Toyota at the Avenues

I went to service my car and instead of waiting in the waiting room I went to sales department to look at cars. I test drove a car and talked about trading in my lease but they wouldn't even give me a rou waiting room I went to sales department to look at cars. I test drove a car and talked about trading in my lease but they wouldn't even give me a rough estimate on how much I would pay for a car without pulling my cosigners credit. Two hours pass by and I go to get my car cause I was pretty sure it would be ready but to my amazement there was no one in the service department except 1 person who said that she didn't have the keys to my car or if she called her supervisor that she would not pick up her phone and she didn't have the number for the service manager. So I went back to the sales department to see if they could get my keys or fix the problem but they pretty much didn't recognize my existence and just brushed me away saying they don't have anyway of contacting the managers in service department or any way to get the keys. The Salesman that I test drove a car with found a mechanic in service department and was able to call the manager or somebody to get my keys and sign the receipt. How was the mechanic able to get the phone number but not the female working in the office? Also why did they not call me when I was not in the waiting room and my car was ready? They did ask me for my phone number when I gave them to service my car. This is the best example of poor customer service. More

Barry and Gary made the buying process easy. They were very helpful. Gary had the car waiting for us for a test drive when we got to the dealership. Barry put us at ease and is knowledgeable of the car we very helpful. Gary had the car waiting for us for a test drive when we got to the dealership. Barry put us at ease and is knowledgeable of the car we wanted. Thanks also to Mike from finance. Keep up the good job. More

I was empress with the service provided. I was going to Keith Pierson, but the staff that took care of us here Mr. Levine and Mr. Dwayne were really go. I would recommend this dealership vs the other. They Keith Pierson, but the staff that took care of us here Mr. Levine and Mr. Dwayne were really go. I would recommend this dealership vs the other. They work with you and care about you. More

Duane Clinton just sold me my second car and I came back because of the good deal I got and because he is a straight shooter. Duane took the time to listen to my story and he brought me the car I was aft because of the good deal I got and because he is a straight shooter. Duane took the time to listen to my story and he brought me the car I was after. I had no surprises and everything was expedited. Thank you, Duane! More

want to experience the feeling of going to a "stealer-ship" and unfriendly GM? go to Coggin Toyota! And it didn't end there. Toyota of America. said "We can't do anything about your complain" "stealer-ship" and unfriendly GM? go to Coggin Toyota! And it didn't end there. Toyota of America. said "We can't do anything about your complain" More

After posting on dealerrater.com we received a call back and the price quoted was honored. I believe as soon as management got involved the issues was resolved. I am happy with the outcome of course and and the price quoted was honored. I believe as soon as management got involved the issues was resolved. I am happy with the outcome of course and I think it speaks volumes for the dealership to honor the quoted price. More

I have had the best car buying experience ever here. Because of past car buying experiences with other dealers I came ready to battle and they changed my view on what car buying should be. Nick was ama Because of past car buying experiences with other dealers I came ready to battle and they changed my view on what car buying should be. Nick was amazing, extremely informative, and was a great salesman that allowed me to explore all options. He listened to my wants, let me bounce between the trucks I was looking at, and set me up in the perfect truck for me. Do watch all the prices in the final sales qoute. They move around but will fix them if you note it. But, I love the way this dealership treated me. I have already been a fan of Toyota, now I am a fan of Coggin. More

Coggin Toyota Avenues made our car buying experience so easy and rewarding. The salesmen were very informative, patient, and never pressured us into any decisions we weren't prepared to make. Everyone ther easy and rewarding. The salesmen were very informative, patient, and never pressured us into any decisions we weren't prepared to make. Everyone there is courteous and very accommodating to your every need. I would definitely buy my next vehicle there! More