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Coggin Toyota at the Avenues

Jacksonville, FL

4.6
3,190 Reviews

11340 Philips Hwy

Jacksonville, FL

32256

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Showing 3,190 reviews

January 14, 2024

Had to chase everyone for updates and readiness. Never got estimate I requested before work started. More

by Bovader
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
No one helped me
Jan 18, 2024 -

Coggin Toyota at the Avenues responded

Thank you for your feedback, and I apologize for any inconvenience you faced during your visit. I'm committed to improving our communication and service process. Please reach out to me directly] so we can discuss your concerns and ensure a better experience. Your satisfaction is important, and I appreciate the opportunity to regain your trust in our dealership. Jonathan Masanto, Service Manager 910-644-7033.

January 12, 2024

The entire staff that I have encountered at Coggin Toyota have been professional, courteous and knowledgeable. More

by Gloria McConnell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Martin, Service Advisor 5 star!!, Emmanuel Ayemhenre
January 12, 2024

I have been looking for a car for about a month now. I found a nice Toyota prius on carfax that happened to be at this location. When we arrived. The car was ready to test drive and our rep, Luke, was v More

by Dandan
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Luke
January 12, 2024

Had an issue, but was easily corrected as the representative Darden looked into my concern, and had it rectified to my satisfaction. He was not at fault but he is quiet easy to approach. More

by Doubledd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darius Darden
January 11, 2024

Conducted the transaction by telephone and they were very easy to deal with and true the word More

by Omar abo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ty, Eric and Brian
January 11, 2024

This is my go-to dealership when I need service for my Scion tC! From the basics like an oil change to major repairs like A/C condenser, the techs and service reps at Coggin Toyota are experts who can get More

by Kristin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Martin
January 10, 2024

Service department:Jacob is always professional and helpful. He listens, solves issues, saves me money, and always gives me the feeling he has my best interest in mind. Thank you, Jacob and Coggin Toy More

by RAV4 Owner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Tabacek
January 09, 2024

Good service I like that tech had the time to explain all the work that was done More

by tantsor21
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John, Ray
January 08, 2024

The staff members were friendly, knowledgeable and efficient! The work done was top notch! I had a great experience and I definitely will return! More

by zdavenport4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Schaefer
January 07, 2024

No pressure sales. Super easy financing process. Very responsive sales rep. Would buy there again. More

by jentinger11
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Emmanuel Ayemhenre
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