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Coggin Toyota at the Avenues

Jacksonville, FL

Overview
Reviews
4.6
3,190 Reviews
Call Dealership (904) 470-3797
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11340 Philips Hwy

Jacksonville, FL

32256

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Showing 3,190 reviews

February 06, 2024

Anton was great! He listened to what I was looking for, was completely pressure free and made it an awesome experience. More

by Jackie
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anton Palaj
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February 05, 2024

Josh got me in on a late appointment. Did all my recalls and even got my remote key in that was back ordered. More

by Mack
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh
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February 03, 2024

My wait time was WAY too long considering I had an appointment and the service advisor Ronald Piblacion was rude and absolutely NO personality. More

by Halfmoon60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jim Miller
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Feb 10, 2024 -

Coggin Toyota at the Avenues responded

I apologize for the extended wait time and not meeting your expectations during you recent service experience with Ronald Piblacion. This is not the level of service we aim to provide. Please reach out to me directly at 910-644-7033 so that we can discuss your experience in more detail and work towards a resolution that restores your faith in our dealership. Thank you for bringing this to our attention. Jonathan Masanto, Service Manager.

February 02, 2024

Coggin, Toyota at the Avenues treats me very well. Christopher Garcia does an excellent job in the service department. Just wish they would open another café! More

by JTC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
None of these
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February 02, 2024

Service department was efficient, but I was given miss information on the courtesy shuttle. No one was scheduled on Monday for me to come back and pick up my car like promised. More

by rebeccanickel3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Philip Martin
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February 01, 2024

Great sales department. Responsive and attentive. Puts the customer first and no pressure tactics were utilized More

by nevimac
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luke imerini
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January 31, 2024

I bought my wife 2024 Grand highlander and our buying experience was smooth and easy. The sales rep JIM was fantastic and very helpful. We order the suv and waited a moth overall it’s a great buy and wil More

by Temi Ajagbe
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jim Miller, Emmanuel Ayemhenre, Jim Miller
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January 30, 2024

David mato is a pleasure to work with. Great customer service. Fair prices. Easy transition. More

by Corsojulie
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David mato
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January 28, 2024

Christ Garcia , excellent service advisor. Thanks you. At Coggin Toyota we received the best service and in a acceptable wait time. More

by bestgrandma003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Garcia
Report | Print
January 28, 2024

The service advisor was Chris H and the service was great I got done want I needed More

by Pjb1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Hors
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