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Coggin Toyota at the Avenues

Overview Reviews (3,118)

Coggin Toyota at the Avenues

Name: Coggin Toyota at the Avenues
Address: 11340 Philips Hwy, Jacksonville, FL, 32256, US
Telephone: (904) 470-3797
Rating: 4.6

4.6

3,118 Reviews

11340 Philips Hwy, Jacksonville, Florida 32256

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Sales: (904) 470-3797

Service: (904) 470-3797

Parts: (904) 470-3797

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Coggin Toyota at the Avenues

Jacksonville, FL

Overview

Reviews

4.6

3,118 Reviews

Call Dealership (904) 470-3797

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11340 Philips Hwy

Jacksonville, FL

32256

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4.6

3,118 Reviews

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Overview Reviews (3,118)

Contact Coggin Toyota at the Avenues

Sales: (904) 470-3797

Service: (904) 470-3797

Parts: (904) 470-3797

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Showing 3,118 reviews

June 27, 2024

SALES VISIT - NEW

I got my car serviced here and the other day, I looked into my hood and noticed that I did not have a battery cover and I came in and they tried to tell me that my car did not come with a battery cover or into my hood and noticed that I did not have a battery cover and I came in and they tried to tell me that my car did not come with a battery cover or engine cover, which it didn’t come with an engine cover, but I’m like OK did it come with a battery cover finally from parts said it did come with the battery cover and that he would order it for me and I can come back on Thursday which today is Thursday and I told him the time that he would I was gonna come by because I will be getting off of work and he told me yeah I can come by and I’m like are you sure it’s gonna be here on Thursday cause I don’t wanna come and not be there cause long day at work you know so turns out there people have no idea they say oh there’s no parts in there.probably my last time servicing here. More

by shana

Recommend Dealer

Employees Worked With

Chris Bordes

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Jul 05, 2024 -

Coggin Toyota at the Avenues responded

Shana, I’m sorry to hear your recent service experience didn’t meet your expectations. Could you please call me at (904) 337-6618? I want to learn more about what happened and ensure we get you taken care of. My goal is to restore your faith in our dealership. Sincerely, John Clark General Manager Coggin Toyota

June 19, 2024

SERVICE VISIT

I have been a Coggin customer since moving to Jacksonville area for close to 2 years. Today’s service on my Highlander was as consistent as the many others I have experienced, Excellent! I now Jacksonville area for close to 2 years. Today’s service on my Highlander was as consistent as the many others I have experienced, Excellent! I now have close to 100,000 miles on my vehicle, I follow the recommended guidelines by Toyota and my car works as if new each time. My Service Advisor, Darian is perhaps the best automobile dealership service advisor I have ever experienced. He is welcoming, knowledgeable and efficient. I trust his judgement and recommendation as he cares about my safety and getting me the best performance from my investment in a Toyota. More

by Bill’s review Coggin Toyota

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Recommend Dealer

Yes

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Service Advisor

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June 16, 2024

SERVICE VISIT

Patronizing rude unacceptable tone from James my Liaison utterly disappointed. Will never come back to Coggin Toyota utterly disappointed. Will never come back to Coggin Toyota More

by John.jaskowski

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Employees Worked With

Never could reach anyone other my rude service helper

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Jun 21, 2024 -

Coggin Toyota at the Avenues responded

John, I’m very sorry to hear about your recent visit to our dealership. Your feedback is important to us, and I want to assure you that we take this very seriously. I would appreciate the opportunity to speak with you directly. Please feel free to contact me, John Clark, General Manager, at (904) 337-6618 so we can discuss this further. I am committed to restoring your trust in our dealership.

June 11, 2024

SERVICE VISIT

Chris my advisor was professional and efficient. Services needed were explained well and why they were needed. Highly recommend. Services needed were explained well and why they were needed. Highly recommend. More

by lwaynewilley

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Recommend Dealer

Yes

Employees Worked With

Chris Gracia

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June 11, 2024

SERVICE VISIT

James Hoffman has been a great help with all of our vehicle repairs. Especially in coordinating our warranty repairs vehicle repairs. Especially in coordinating our warranty repairs More

by jcorbin2287

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Recommend Dealer

Yes

Employees Worked With

James Hoffman

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June 10, 2024

SERVICE VISIT

Service advisor Josh is and always has given the best customer service at Coggin Toyota. Keep up the good work Sir! customer service at Coggin Toyota. Keep up the good work Sir! More

by Trump 2024

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Recommend Dealer

Yes

Employees Worked With

Daniel Reinelt

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June 07, 2024

SERVICE VISIT

Thank you for the maintenance service today. Your service advisor, D.J. was courteous and appropriate with me. Thanks, Thomas Your service advisor, D.J. was courteous and appropriate with me. Thanks, Thomas More

by TSullyEM

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Recommend Dealer

Yes

Employees Worked With

D.J. Service Advisor

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June 07, 2024

SERVICE VISIT

Brought my Sienna 2015 in for ninety thousand miles service, Chris Garcia was the service advisor and he was excellent. service, Chris Garcia was the service advisor and he was excellent. More

by Kampai

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Recommend Dealer

Yes

Employees Worked With

Chris Garcia

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June 04, 2024

SERVICE VISIT

Chris, my service advisor, was efficient, professional, and attentive. Great experience! Highly recommend as a service advisor. and attentive. Great experience! Highly recommend as a service advisor. More

by Ben Bobbitt

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Recommend Dealer

Yes

Employees Worked With

Chris in Service

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May 31, 2024

SERVICE VISIT

Everything from beginning to end went smoothly. Service rep. Rudy was great to work with. Service rep. Rudy was great to work with. More

by rtmccown

Workmanship

Service Time

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Recommend Dealer

Yes

Employees Worked With

Rudy Bravo

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Coggin Toyota at the Avenues

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