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Coggin Toyota at the Avenues

Jacksonville, FL

Overview
Reviews
4.6
3,140 Reviews
Call Dealership (904) 470-3797
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11340 Philips Hwy

Jacksonville, FL

32256

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Showing 3,140 reviews

January 15, 2025

Congenial sale staff. Very helpful. Financing was simple and straight forward. Experience was a good one. More

by Chzkerekes
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
BRENT COX, Styx Jenkins
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January 15, 2025

Minimal service received, waited several hours for nothing. Had an appointment but SM seemed annoyed that I was there. More

by Darb327
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
James Hofmann
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Jan 19, 2025 -

Coggin Toyota at the Avenues responded

Thank you for sharing your experience. I’m truly sorry to hear about the delays and the impression that your visit left. We strive to provide every guest with efficient and attentive service, especially when an appointment is scheduled, and I regret that we fell short during your visit. I’d appreciate the chance to learn more about your experience so we can address these concerns and ensure a better outcome in the future. Please contact me at (904) 337-6618. Your feedback is important to us, and I want to make this right. Sincerely, John Clark General Manager Coggin Toyota

January 14, 2025

Professional with some excellent employees. My sales person was not so much. It is a larger organization than I expected. More

by ljkanter
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Atik
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January 13, 2025

All the staff is friendly and accommodating, they greet you when you enter and make sure all your needs are taken care of. More

by seabear74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Masanto
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January 13, 2025

Excellent and very professional. I will recommend to anyone. I went and I have my truck sercviced, my service advisor Juan Bravo did an amazing job ! He is very thorough and knowledg More

by Orejuds
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Bravo
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January 13, 2025

Honest and direct to the point. I will definitely go back to that dealership.In the future. More

by Bette Wadford
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dakota, Emmanuel Ayemhenre
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January 13, 2025

This was my first time doing business with this dealership. It was a very good experience. Knowledgeable sales person. Professional and no pressure selling. More

by Alpalleschi
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Sean Wilhelm, Jim Miller
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January 12, 2025

Recently had my 2018 Toyota Thundra 105k service. From start to finish, my service advisor, Darius, did an excellent job taking care of me and updating me throughout my service. The service technici More

by islkane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darius ~ Service advisor
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January 12, 2025

Did not pressure me to up sale services/parts and completed the requested service in the a timely manner. Chris Boykin, the service advisor, was pleasant and very helpful. More

by Cathi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Boykin
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January 12, 2025

Great experience with the Service Dept. Just another reason why I’ve switched from Nissan to Toyota! More

by Amy F
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Miller, Jim Miller
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