
Coggin Toyota at the Avenues
Jacksonville, FL
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2019 Tacoma sr5 low speed vibration Leased a 2019 Tacoma sr5. Has deceleration vibration. Beaver Toyota replaced both axles, left front tire , brake drums , problem still. Took to Coggin Leased a 2019 Tacoma sr5. Has deceleration vibration. Beaver Toyota replaced both axles, left front tire , brake drums , problem still. Took to Coggin Toyota for service , was told this is a common problem , all Tacoma's have this problem , it is a characteristic of the truck . Toyota corp knows the problem but still selling the Tacoma and not working problem out with the customer. Expected to live with the vibration problem. I will never purchase another Toyota vehicle.,.... More
Not Impressed Esmond is friendly and professional but I feel taken advantage of as a single mom by Demetria. He wasn’t very customer service friendly at all. I need Esmond is friendly and professional but I feel taken advantage of as a single mom by Demetria. He wasn’t very customer service friendly at all. I needed them to work with me on $400 but they wouldn’t and then turn and list the car I traded in for twice as much as they gave me. In my customer service experience the customer should be taken care of and I feel like they didn’t take look out for me. This is my first time at Coggin Toyota and it will be my last!!! More
Great customer service! Rubin Simo provided great customer service today, as always! He is informative and always happy to assist with maintaining our Toyota vehicles. Thank Rubin Simo provided great customer service today, as always! He is informative and always happy to assist with maintaining our Toyota vehicles. Thank you, Rubin! More
Sold me a car that leaks oil Bought a car for my daughter in high school from a salesperson that we have used for many of years at another dealership.Well this person works at CO Bought a car for my daughter in high school from a salesperson that we have used for many of years at another dealership.Well this person works at COGGIN now.After a couple days we could smell burnt oil .Lifted the hood and we had a puddle of oil on the right side of the engine.Wow my high school daughter is driving a fire trap. So I took it back and the service department and was more than happy to fix the problem and cleaned the entire engine with brake fluid remover.They were nice and I felt blessed. SO NOW WE ARE BACK !! My daughters oil light comes on and there is not a drop of oil on the dip stick .Oil in the same place as before. The supervisors mechanics look at it and yes oil all over again. DMITRY the USED SALES MANAGER told me straight out that they already fixed it once and will not help me except paying for a diagnostic. I could feel the dismay from all the employees at the dealership about how this is being handled.The car was supposed to be serviced right! My car is still at the dealership.I will let you all know today if they do the right thing and fix it. 9:46 am 29 August 19 More
Quick and efficient service I am always highly satisfied with the service dept at Coggin Toyota. They are always quick, efficient, and friendly. Christopher even saved me $20 on I am always highly satisfied with the service dept at Coggin Toyota. They are always quick, efficient, and friendly. Christopher even saved me $20 on my alignment today. More
Amazing Extremely informative and friendly, helped with every question in a thorough and excellent manner. Very happy with everything and made the experience Extremely informative and friendly, helped with every question in a thorough and excellent manner. Very happy with everything and made the experience quick and enjoyable. More
Professional and Excellent Service The staff was very helpful and they were thorough in making sure we were happy with our choice. The experience was pleasant and I would recommend this The staff was very helpful and they were thorough in making sure we were happy with our choice. The experience was pleasant and I would recommend this place and the employees to others. More
Their service dept. Is tops. Coggin Toyota has taken very good care of the car they sold me in 2012. The service is always excellent, the staff always pleasant, professional and c Coggin Toyota has taken very good care of the car they sold me in 2012. The service is always excellent, the staff always pleasant, professional and competent. On this last occasion Carl carefully analyzed what my car needed and, equally as important, what it did not need on this visit. The shuttle service makes it possible for me to get my shopping done while waiting for my car. And that wait is usually close to what I was told to expect. Bottom line: I trust this team. More
Outstanding Service I’ve used Coggin Toyota at the Avenues for at least 12 years or more. The staff has always been courteous and quick to handle anything from tires, r I’ve used Coggin Toyota at the Avenues for at least 12 years or more. The staff has always been courteous and quick to handle anything from tires, repair or routine maintenance for me. Easy online appointments and requests for specific service advisor! Ruben Simo always goes above and beyond!! More
They Made buying my new 4 runner easy and fun! Juan Demitry And Duane all educated me about my options and made the buying process very simple. This is my second 4Runner I’ve bought from them and Juan Demitry And Duane all educated me about my options and made the buying process very simple. This is my second 4Runner I’ve bought from them and I will be coming back for every vehicle in the future. Thanks Guys!!! -sarah B More