Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Coggin Toyota at the Avenues
Jacksonville, FL
3,189 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 3,189 reviews
May 26, 2021
Negative 5 stars. Horrible service! They didn’t tell they didn’t have needed part until end of day - didn’t have it on day two didn’t have needed part until end of day - didn’t have it on day two More
by Janglu
Employees Worked With
Kris Waterman , Michael Siech, Justin Williams , Mark Wootan, BRENT COX
May 26, 2021
Was traveling out of town when my vehicle required attention. The dealership was extremely clean, better than most I have seen. All the staff was great, polite, helpful, and took their time with you. attention. The dealership was extremely clean, better than most I have seen. All the staff was great, polite, helpful, and took their time with you. I was very impressed with my service advisor John Schaefer as he really cares about the customers concerns. He even clean my vehicle!! The whole event was outstanding and I'm a pretty fussy person. Wish all dealerships were as good as Coggins. More
by Grandma G.
Employees Worked With
John Schaefer
May 18, 2021
Fast , friendly, quality service. Bought my vehicle here 4 yrs ago and wouldn’t trust anyone else with it . Chris in the service department is always friendly and keeps me well informed on the status of my 4 yrs ago and wouldn’t trust anyone else with it . Chris in the service department is always friendly and keeps me well informed on the status of my vehicle. More
by Pdig
Employees Worked With
Christopher Garcia
May 15, 2021
Expect personal, prompt and professional service. Receive service timely. Gary bends over backwards to assist in resolving issues with car. Upon completion of work, he delivers your car personally in positio service timely. Gary bends over backwards to assist in resolving issues with car. Upon completion of work, he delivers your car personally in position to go. Excellent. More
by joanlnch24
Employees Worked With
Gary McIntosh
May 11, 2021
My appointment was at 10:40, arrived early and left early. My service consultant was Gary McIntosh. Very polite and informative in our conversations. Excellent work! early. My service consultant was Gary McIntosh. Very polite and informative in our conversations. Excellent work! More
by raymerr
Employees Worked With
Gary McIntosh
May 11, 2021
Service is awful. Per tech guy it’s normal for 6 months old Tundra to have corrosion build up on compressor clutch. Really?? I guess it’s not his car so he don’t have to listen every time AC is turned on old Tundra to have corrosion build up on compressor clutch. Really?? I guess it’s not his car so he don’t have to listen every time AC is turned on More
by Bato.seslija
Employees Worked With
John Schaefer
May 11, 2021
Brought Daughters car in for oil change had Very pleasant visit with service rep Darius. He was very knowledgeable and helpful. Thank you for taking good care of us today!! visit with service rep Darius. He was very knowledgeable and helpful. Thank you for taking good care of us today!! More
by T
Employees Worked With
Darius D
May 01, 2021
Awesome service department! Always easy and great communication from service to customer. Jacob helped me first because he didn’t want me to have to wait since David was tending to another customer! communication from service to customer. Jacob helped me first because he didn’t want me to have to wait since David was tending to another customer! More
by sandiclay44
Employees Worked With
David melkumov and Jacob Tabacek
April 30, 2021
Friendly, knowledgeable, answered all my questions, service completed in timlly manner, environment friendly,mrChristopher Garcia spent some exyts time to answer my questions.Highly friendly service completed in timlly manner, environment friendly,mrChristopher Garcia spent some exyts time to answer my questions.Highly friendly More
by vcausevic
Employees Worked With
Christopher Garcia
