
Coggin Toyota at the Avenues
Jacksonville, FL
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David was very helpful, Listened to what I needed, checked my car for addl things I mentioned that might be problems, very prompt and courteous. Also shared any discounts I could use when I asked and checked my car for addl things I mentioned that might be problems, very prompt and courteous. Also shared any discounts I could use when I asked and informed me of recomendations technician gave along with price of each item. He was very professional and nice, and called when vehicle was ready for pickup. Thumbs up to him and this dealership. More
My sales person, Juan Trafult, was wonderful. Professional and personable. The dealership worked with me on trade in and I couldn’t have been happier. My new Rave4 XLE is an incredible car. Professional and personable. The dealership worked with me on trade in and I couldn’t have been happier. My new Rave4 XLE is an incredible car. More
Ruben always provide excellent tech support. He’s very professional and polite. He takes extra care to ensure that his customers are pleased. Ruben is an awesome technician. professional and polite. He takes extra care to ensure that his customers are pleased. Ruben is an awesome technician. More
Purchased 2021 Toyota Avalon from Coggin Toyota at the Avenues. Toyota provides Toyota Care for new vehicles but Coggin provided a window sticker that states for you to return your car at 5.k miles or 6 Avenues. Toyota provides Toyota Care for new vehicles but Coggin provided a window sticker that states for you to return your car at 5.k miles or 6 months for oil change. Ironically we hit both this month so 2 weeks ago scheduled appointment online to take care of this service. Website also noted complementary tire rotation and recall check. Wife showed up this morning 15 minutes before scheduled appointment to be told Coggin only does free oil change at 10.k miles and would not do that today. Then she was told if she wanted to wait an hour and half, she could get her tires rotated. So appointment was waste of everyone’s time and the sticker that Coggin applies to their new cars is bogus as well. You can guarantee that this will be the last purchase we or anyone in our family makes from Coggin. Toyota should take note that this is the type dealerships they have representing their name and product. Especially in the current climate where vehicles are hard to find due to supply chain shortages. More
Jenny and Mr Mike took their time with ne us morning. Mr Mike even when on a test drive with me so I could see what was causing the light to come. He answered all my questions even talked to me about my ca Mike even when on a test drive with me so I could see what was causing the light to come. He answered all my questions even talked to me about my car I didn't know how they worked. Thanking both Jenny and Mr Mike (manager) More
Ron is an excellent Service Advisor. Just one thing- You have a captive audience of at least 40 people in the waiting room by 7:30am. I understand health and safety codes not allowing the cafe cooking food have a captive audience of at least 40 people in the waiting room by 7:30am. I understand health and safety codes not allowing the cafe cooking food wo a grease vent/exhaust. Why not invite a food truck or two to visit in your parking lot? Customers that are offered breakfast options are happy and content. -Makes the time fly so much better and probably won't cost the dealership a dime. Just sayin'... More