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Coggin Toyota at the Avenues

Jacksonville, FL

Overview
Reviews
4.6
3,118 Reviews
Call Dealership (904) 470-3797
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11340 Philips Hwy

Jacksonville, FL

32256

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Showing 3,118 reviews

March 02, 2024

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by Tomcat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
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March 02, 2024

John, our service advisor, has been excellent every time we have come in for service. He is a great communicator and is very attentive to the issues and works with the team to resolve them. More

by Michael.kinaszczuk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Schaefer
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March 02, 2024

Majority of the people are very pleasant with great customer service. I’m just not sure about my brakes. They say it’s normal for the sound that I hear in the brakes but I don’t know. More

by Smithjacqueline1947
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leah
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February 29, 2024

Fair and honest. Have purchased 4 vehicles with trade ins and with no regrets or issues. More

by Tgreaves
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anton Palaj
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February 28, 2024

I brought in my car for a steering issue that required parts not readily available. I was provided with a loaner car and told to expect my car by the end of the following day. I got a call mid-morning tha More

by aaronholzer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Poblacian
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February 28, 2024

Just the most professional, knowledgeable and hard working salesman (Juan) my wife and I have ever dealt with. I’ve had some really bad experiences and this one gave me new found faith in the car buyi More

by Ssmsculver
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Juan Tafurt
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February 28, 2024

Arrived at 10AM; Departed at 1PM. 3 hours for an oil change and tire rotation. No updates the whole time. And that's with an appointment. More

by nbtzyy2
Service Time
Recommend Dealer
Yes
Employees Worked With
DJ May
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Mar 16, 2024 -

Coggin Toyota at the Avenues responded

I apologize for the extended wait you experienced during your recent visit at our dealership. We understand that service delays can be frustrating, especially with an appointment. Our goal is to ensure timely and efficient service, and we're working to improve our communication and processes to better serve you. Please feel free to reach out to me directly at (904) 337-6618 to discuss how we can restore your confidence in our dealership. John Clark, General Manager

February 27, 2024

Amazing service, the adjustor doing amazing job keep me update and etc. I would recommend anybody go there get service for anything More

by Matt.suggs313
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel may
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February 26, 2024

Great customer service from Jacob T in service department. Tech did a great job also. Very pleased. More

by C W
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob T
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February 25, 2024

I came from out of state. They had everything taken care of. Well organized and friendly staff! About as good as buying a truck can be More

by johnbarr43.jb
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sean wilhelm
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