
Coggin Toyota at the Avenues
Jacksonville, FL
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Tried to change terms once we went to financing. Promised they wouldnt. If you use this dealer read the paperwork. Salesperson was ok. Promised they wouldnt. If you use this dealer read the paperwork. Salesperson was ok. More
This is my third vehicle from Coggin. I have not had any issues with the vehicles I've bought from the Coggin name. I believe they stand behind the sales they make. I have not had any issues with the vehicles I've bought from the Coggin name. I believe they stand behind the sales they make. More
Dakota reached out to me based on an inquiry I submitted on the site. He followed up with me, was able to get the car I wanted the same day, followed up with me, and was transparent throughout the process. on the site. He followed up with me, was able to get the car I wanted the same day, followed up with me, and was transparent throughout the process. Everything he told me over the phone matched my experience when I got to the dealership. This has been the very best experience I’ve ever had with a dealership. Aaryn was helpful and had an amazing attitude. This dealership really sets a high standard for customer service and a streamlined process. Outstanding. More
I was lied to about my car being worked on, the worker Elisa stated that she’d make sure my car would be worked on and she’d give me a call .. well the next day came I couldn’t get in touch with her there Elisa stated that she’d make sure my car would be worked on and she’d give me a call .. well the next day came I couldn’t get in touch with her there was a worker who transferred me to her just for her to not have been at work that day and nobody informed me not only that the mechanic who was supposed to work on my car was out that day as well nobody cared to inform me .. an hour and a half service need turned into 2 days causing me to miss work because I had work things in my car that I needed but overall 0/10 wouldn’t recommend… More
My alignment was done at 15K and now my tires are balding at 22K and dealership wants us to pay for new tires and another alignment. This should not be happening on a newer 2024 Highlander XSE and being told at 22K and dealership wants us to pay for new tires and another alignment. This should not be happening on a newer 2024 Highlander XSE and being told we aren't included in the recall even though I have the 20in tires. A report will be made NHSTA and a report has been made to Toyota Headquarters. Also they keep saying they can't duplicate the popping noise and the fix would be another alignment. More
Felipe is a very personable and friendly salesman. He made the car buying experience easy and I will definitely be a repeat customer of his when purchasing another vehicle. The financial team who runs He made the car buying experience easy and I will definitely be a repeat customer of his when purchasing another vehicle. The financial team who runs the original credit app needs a little work on etiquette(flat effect personalities) and dishonesty. They aim to make the most money possible even if it means stretching the truth to get you to pay elevated prices. The financial manager, Luke and his manager, were exceptional and honest by finding the best company to finance my vehicle in the final phase of the process. I’m satisfied with my purchase even though it was an all day experience because the financial team was being deceptive. More
Esmond and Duane are the best! ! They were welcoming, straightforward, and very receptive. They care about your needs and be sure to follow up with you along the way. Great experien ! They were welcoming, straightforward, and very receptive. They care about your needs and be sure to follow up with you along the way. Great experience! More
Great experience! Jim Miller was awesome! Great finance experience! Would definitely recommend this dealership to anyone! Six stars! Jim Miller was awesome! Great finance experience! Would definitely recommend this dealership to anyone! Six stars! More