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Coggin Toyota at the Avenues
Jacksonville, FL
3,118 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 3,118 reviews
September 04, 2024
Coggin had possession of my 2006 Impala for a total of 8 days, 2 trips. Reason for taking car in was due to sporadic cranking problem. Battery was tested and ok. Coggin claimed the "Module" needed to be days, 2 trips. Reason for taking car in was due to sporadic cranking problem. Battery was tested and ok. Coggin claimed the "Module" needed to be replaced, which apparently, was replaced. They charged a total of $840. for part(s?), labor and Waste fee. On the 7th day when my son picked me up to get the car from the dealer we immediately drove to a nearby gas station...where my car failed to start, again. Same problem. We returned to Coggin where they agreed to have my car towed back for further checking. 2 days later Coggin notified my son that the car was ready for pickup, again. On the second invoice Coggin indicated the Starter motor failed, DIAG Diagnostic Scan, Remanufactured Starter, Core Charge I (S) Connection Kit. Which Coggin did not charge. I headed home with my car and stopped at Hobby Lobby...and... once again...same problem! Car would not start! Frustrated and angry I called my son. We got the car to his house where HE resolved the problem which SHOULD have been a simple fix for a Chevrolet Dealer! My son with no mechanical background had the good common sense to check the battery connectors and cables. He replaced the metal connector that secures the negative end of the battery cable to the battery and cleaned and trimmed the ends of the cable wires on both negative and positive ends of the cables. Since that day August 14, 2024 the car has not failed to start right up! I am very dissatisfied with the service given by Coggin on my 2006 Chevrolet Impala. I feel extremely taken advantage of and would expect nothing less than at least half of the total bill of $840.00 be refunded. Respectfully, Ms. Lennon More
by gaillennon18
Employees Worked With
Mike Hopper
August 20, 2024
IN MY VIEW ,THIS DEALERSHIP IS THE BEST TOYOTA DEALERSHIP IN TOWN. GOOD SELLECTION AND FAIR PRICING. I BOUGHT 5 CARS AT COGGIN FOR MY FAMILY IN THE LAST 3 YEARS AND I'M HAPPY WITH MY DEALS.BECAUSE OF THEI IN TOWN. GOOD SELLECTION AND FAIR PRICING. I BOUGHT 5 CARS AT COGGIN FOR MY FAMILY IN THE LAST 3 YEARS AND I'M HAPPY WITH MY DEALS.BECAUSE OF THEIR SELLING VOLUMES,THEY GET A LARGER ALLOCATION OF NEW CARS FROM TOYOTA AND IT GIVES THE BYUER BETTER CHOICES AND SELLECTION. More
by ERIC
Employees Worked With
ERIC SHIPLEY, OUTSTANDING MANAGER, Emmanuel Ayemhenre
August 19, 2024
I had a 1pm appointment and waited almost 4 hours for a tire rotation/balance and a wheel alignment. I later find out my car was ready but nobody at the service center ever made me aware. Nor was there an tire rotation/balance and a wheel alignment. I later find out my car was ready but nobody at the service center ever made me aware. Nor was there any concession for the irresponsible service provided today by Coggin Toyota at the Avenues. I have been a long time customer and was extremely disappointed with the drop in service. More
by jeremyapope@aol.com
Employees Worked With
Kris Waterman , Michael Siech, Justin Williams , Mark Wootan, BRENT COX, Jim Miller
August 09, 2024
Great experience at this dealership. Emmanuel Ayemhenre and I worked out a great deal. Bought a new 2024 Prius and drove it home that night. Emmanuel Ayemhenre and I worked out a great deal. Bought a new 2024 Prius and drove it home that night. More
by banyan241
Employees Worked With
Emmanuel Ayemhenre
August 09, 2024
Went to browse and came home with a new Toyota Tacoma truck. Anton Palaj was very helpful in showing me around and answering all my questions. He pointed out a truck that he said I couldn’t walk away fro truck. Anton Palaj was very helpful in showing me around and answering all my questions. He pointed out a truck that he said I couldn’t walk away from. He was right. I was pleased with the negotiations and I thank Anton for all his work in assisting me. Very friendly staff, professional and dedicated. More
by msgrda
Employees Worked With
Anton Palaj
August 08, 2024
Great Service dept! Chris Garcia and John Schaefer both helped get me in and out quickly with new tires and alignment. Oh, the shuttle driver George is pretty cool, too Chris Garcia and John Schaefer both helped get me in and out quickly with new tires and alignment. Oh, the shuttle driver George is pretty cool, too! JP More
by JTC
Employees Worked With
Chris Garcia, John Schaefer, George
August 08, 2024
I was able to purchase a great car with ease. I want to express my gratitude once again for the salesman's ) extensive knowledge and excellent search skills, which made the car-buying experience I want to express my gratitude once again for the salesman's ) extensive knowledge and excellent search skills, which made the car-buying experience so satisfying. Thank you luke !!! More
by suyunhan
Employees Worked With
Luke
August 03, 2024
I had asked about additional service/parts install when I booked the appointment. I also emailed my service rep. No response to email and part not available to install on day of service. booked the appointment. I also emailed my service rep. No response to email and part not available to install on day of service. More
by Mse
Employees Worked With
None
