Coggin BMW Treasure Coast
Fort Pierce, FL
Filter Reviews by Keyword
By Type
Showing 364 reviews
Coggin BMW-"The ultimate BMW sales experience". My husband and I purchased our first BMW and had the absolute most memorable experience dealing with Ronnie McFarland at Coggin BMW. Ronnie is a high cl husband and I purchased our first BMW and had the absolute most memorable experience dealing with Ronnie McFarland at Coggin BMW. Ronnie is a high class individual with solid sales experience and knowledge about BMW. In particular, he helped us locate a BMW 1 series convertible in Texas with the exact specs we were interested in mainly the M Sport package ,which another BMW dealer told us was not available on a 128i, only a 135i, had it shippped to Coggin BMW and within 1 week we were driving home our new car. From the first phone call, Ronnie took the time to understand our dynamic situation: we walked out of Ft. lauderdale BMW the week prior after being misled, we had a trade-in, and we wanted a brand new 1 series convertible with an M sport package. After locating the vehicle, David Colonna-new vehicle sales manager, another gem at Coggin Bmw, helped us in working out a deal we agreed on. David took the extra time to make sure everything was emailed to us with all the final numbers and ensured seamless execution of our deal. Out of 7 BMW dealerships we dealt with, including one in Palm Harbor where we had a family friend, Ronnie and David, made us the best deal possible and offered amazing service. Coggin BMW is unlike any other BMW dealer we visited. Coggin is unique in that it is family owned and the people at Coggin are true to their word with pricing. My husband and I completed the entire deal over the phone , all we had to do was drive up to take our new BMW for a test drive, sign our paperwork, and we were driving home! Ronnie is the best client advisor within the entire state of florida -I would recommend only him for anyone wanting to purchase a BMW. Ronnie goes out of his way to make deals happen and works with his entire team at Coggin to ensure you will have the ultimate sales experience as we did. Also, Jim Plumb in finance made the final transactions with the paperwork go smooth with no tricks. Everyone at Coggin is honest and straightforward. We drove up from Boynton Beach to Ft. Pierce where Coggin is located to pick up our new car when we had 3 other local BMW dealers near by (Braeman and Vista)-none of which could live up to the service we experienced at Coggin . When we arrived, Ronnie had our new car beautifully detailed and ready to test drive. He also walked us through all the key features our 1 series had to offer and answered all of our questions. Thank you Ronnie, David , and JIm for the experience and for all your help. After our deal was closed, Ronnie took us to the BMW store at Coggin and let us pick out some new BMW gear. He also sent us key chains and made a very nice follow up call the next day to check on us. The sale does not end when you sign your papers at Coggin. They continue to make sure you are happy and leave the phones open for you if you ever need anything. Ronnie, thank you again for everything you did for us. We are so happy with our new car, "little zip" and thank you everyone at Coggin for a great first time buying experience!!!!!! Thank heaven for Ronnie McFarland--you are truely the best! Danielle and PJ More
This is the second time I have purchased a new BMW from Coggin. They continue to be the classiest operation in the area. I used the Internet inquiry form. I got a quick response and ultimately bought a Coggin. They continue to be the classiest operation in the area. I used the Internet inquiry form. I got a quick response and ultimately bought a car there. No-nonsense pricing, no hard sells from the Finance guy. I love buying from Coggin. More
Over the last 5-6 years, my wife and I have purchased several vehicles from varying dealerships. The treatment and customer service we received from Ronnie at Coggins was by far the best we've ever exper several vehicles from varying dealerships. The treatment and customer service we received from Ronnie at Coggins was by far the best we've ever experienced. He made the normally dreadful task of dealing with dealerships a very pleasent one. He was very attentive and worked hard to get us great deal. We will be definitely buying our next car from him...highly recommended!! A++ Thank you! Jovan and Dara More
If you got an email from a car dealer (like Coggin BMW) confirming a total price of xxx for a vehicle, what would you expect to pay if you declined all the other products offered by the business manager at confirming a total price of xxx for a vehicle, what would you expect to pay if you declined all the other products offered by the business manager at closing? Especially if the agreed total included sales taxes and $599 for miscellaneous dealer fees, would you fly to Florida expecting to pay xxx for the vehicle? I did in Dec. but was then surprised at closing with charges of more than $500 in additional fees. My wife and I decided to pay the penalty for gullibility, but you should be more careful. More
Jeff Jordan's speed of action and responsiveness set a higher standard than what I experienced from all other dealers including Sarasota BMW, Mercedes-Benz, Audi, and Cadillac. I told every car salesman I higher standard than what I experienced from all other dealers including Sarasota BMW, Mercedes-Benz, Audi, and Cadillac. I told every car salesman I met that I needed to purchase before the end of the month and you were the only one who took that seriously. The local BMW guy who set up my test drives emailed this morning to let me know he had found a couple of possible matches for what I told him I needed ten days ago. You sold me the car because you listened. At my birthday dinner last night it definitely enriched the story to tell my family and friends how you searched all the way to Chicago to get exactly the right car for me, emailed me digital photos when it arrived, drove 3.5 hours from Ft. Pierce to bring the car to my doorstep, spent an hour showing me all the controls, took less than ten minutes to complete all paperwork. More
AFTER SEARCHING FOR THE BEST DEAL AT SEVERAL LOCAL DEALERS, I CALLED COGGIN BMW RONNIE MCFARLAND TO GET A "TELEPHONE QUOTE" FOR THE CAR I WANTED. RONNIE WAS EXTREMELY HELPFUL, AND TOOK HIS TIME IN DI DEALERS, I CALLED COGGIN BMW RONNIE MCFARLAND TO GET A "TELEPHONE QUOTE" FOR THE CAR I WANTED. RONNIE WAS EXTREMELY HELPFUL, AND TOOK HIS TIME IN DISCUSSING ALL OF MY OPTIONS. HE THEN GOT BACK TO ME WITH A QUOTE, WHICH WAS BETTER THAN WHAT I ALREADY HAD. SINCE THIS IS BUYING A CAR AND NOT GROCERIES, I WENT BACK AND FORTH BETWEEN SEVERAL DEADLERS FOR A DAY OR TWO, EVENTUALLY GETTING MY BEST DEAL FROM COGGIN/RONNIE. EVERYTHING I DID WAS OVER THE TELEPHONE AND/OR VIA E-MAIL, AND RONNIE WAS VERY RESPONSIVE TO MY EVERY REQUEST. ALL OF THE PRELIMINARY PAPERWORK WAS EXCHANGED OVER THE PHONE/INTERNET, AND MY ONLY TRIP INTO THE DEALERSHIP WAS TO CLOSE ON THE CAR. AT CLOSING, EVERY DETAIL HAD ALREADY BEEN TAKEN CARE OF, AND A "WELCOME" PACKAGE TO COGGIN (INCLUDING KEY CHAINS, A CUP AND A GIFT CERTIFICATE TO THE BMW STORE) WERE WAITING FOR ME, AS WAS MY NEW CAR. BUT THAT'S NOT ALL -- RONNIE TOOK OVER 90 MINUTES TO SIT WITH ME AND SHOW ME EVERY FEATURE ON THE CAR, INCLUDING TO ACTIVATE THE SATELLTE RADIO AND BMW ASSIST FEATURES. EVERYTHING ABOUT THE CAR WAS AS EXPECTED (AND WONDERFUL), AND RONNIE MCFARLAND WENT "ABOVE AND BEYOND" IN SATISFYING MY EVERY CONCERN, QUESTION AND NEED. I WOULD HIGHLY RECOMMEND BOTH COGGIN AND RONNIE TO ANYONE LOOKING FOR THE IDEAL BMW EXPERIENCE. JEFFREY S. GELLER More
This survey should have a rating option "Outstanding-Excellent" to allow buyers to see that there is an Auto Dealer living up to being the Best Car Dealer with the most friendly, earnest, e "Outstanding-Excellent" to allow buyers to see that there is an Auto Dealer living up to being the Best Car Dealer with the most friendly, earnest, experienced, knowledgable staff you can rely on nationwide. That Auto Dealer Is Coggin BMW Treasure Coast. I highly recommend this dealership and my Sales Manager, Franklin Guglietta. I have purchased over 50 automobiles, new & used, and traveled hundreds of miles to get the exact car for a great price. This is the first time EVER, that I Was and Still Am extremely happy and totally satisfied with every aspect of car buying from start to finish. Surprisingly, I was going to buy a new Mercedes Benz, to replace my other one, and found myself purchasing a new BMW. How did this happen? Take a look at their Show Room, the Lot, the Service Center = the cleanest, organized, one of a kind auto sales floor that is a delight to see. But it was my Sales Manager, Franklin Guglietta's experience, friendliness, and honesty that was refreshing and a pleasure to work with. He not only answered all my questions, and inquires, but demonstrated every technical and mechanical aspect of the automobile. It was as if he, himself, built the BMW from the tires up. Really, he even sold me on the Run Flat Tires equipped with BMW's which I had reservations about, but not now. From the Engine to the Exhaust, this Gentleman knew everything about the operations of the vehicles inside and out. I was totally satisfied by the great price I got on my BMW. Every time I reach for the keys, I smile and am reminded how this has been the Most Outstanding Car Purchase I have ever experienced. Yes, I am positively impressed, and that is saying something. If you are looking to play games, waste your time, have your intelligence insulted, just go some where else. Otherwise, if you are serious about buying a vehicle, and want Great Customer Service, Great Quailty of Work, Great Friendliness, Great Overall Experience and Great Price, You Know Where To Find It: Coggin BMW, Treasure Coast. Thank you again Franklin Guglietta. More
I placed a custom order for a 2010 BMW 328i. I live in Orlando and Coggin is about 2 hours away. I decided to do business with them due to Kathy's professionalism and friendliness. I’m a busy person and Orlando and Coggin is about 2 hours away. I decided to do business with them due to Kathy's professionalism and friendliness. I’m a busy person and wanted to get a quote via email. Many dealers in FL tried to force me to come over to talk to them, as Fields BMW did, and I wasted hours at their dealership not being able to strike a deal. Coggin provided me with a best deal over the email and they treated me with respect when I came over to sign paperwork and pick up the car. They really make you feel like a VIP. They’re very responsive and provided me with a lot of support. They’re not pushy to pick extra options I didn’t care about and delivered the car as expected. I would highly recommend them even if it is not in your neighborhood. More
On December 8th, I visited this dealership, to inquire about trading in my car and leasing a Bmw. I met Wayne for the first time. He was extremely well informed about the BMW product, and was concerned ab about trading in my car and leasing a Bmw. I met Wayne for the first time. He was extremely well informed about the BMW product, and was concerned about my finding the right fit for me. We looked at many automobiles and Wayne spent many hours, locating the right Auto and securing the right payment plan that I felt comfortable with. Although we didnt find the right car that day, Wayne found the perfect car for me the next day, and we are very pleased that he went the extra mile for us. He is one of the reasons we are a BMW family. I would recommend him and Coggin to anyone. Ralph C. Morgan Vero Beach, Fl. More
Mr. McFarland was the most professional car salesman I have had the pleasure of dealing with in the 45 years I have been purchasing automobiles. He was pleasant, forthright, diligent, and determined to g have had the pleasure of dealing with in the 45 years I have been purchasing automobiles. He was pleasant, forthright, diligent, and determined to get the best deal he could for my wife and me. Also, he knows how to take "no" for an answer and understood the economics of our deals. Furthermore, the Finance Managers who were involved in the transactions, and the floor and general managers as well, were professional and understood exactly how to get these deals closed in a very short period of time. I would highly recommend this BMW dealership in general, and Mr. McFarland in particular, to anyone who is considering purchasing or leasing a BMW. It was worth the 6 hour round-trip drive to deal with him. I must add a postscript to my review of Coggin BMW. Today, less than 24 hours after closing the deal, the folks at Coggin BMW showed me they not only know how to treat a customer before he/she signs on the dotted line, but also takes care of them afterwards. One of the runflat tires on my wife's new 328i picked up a large and nasty nail as she was driving home from the dealership. The ink wasn't even dry on the road hazard warranty we bought just for this hazard. The folks at Coggin could just as easily told us to take care of it ourselvs as handle the problem for us. Well, believe it or not, tomorrow the service dept. is sending a mechanic on a 300 mile round trip - 6 hour journey to bring us a brand new rim and tire, remove the defective one, and replace it. NOW THAT'S SERVICE!!! In my entire 45 year driving career I have never seen post-closing service like this. The folks at Coggin just don't know how to say "no" or "we can't" or "we won't". At a time when the term "customer service" has become an oxymoron, the folks at Coggin BMW are truly the exception, rather than the rule. I can't stop saying enough good things about them. While I realize everyone may not have the same experience with Coggin as my wife and I did, I hope everyone gives them a try. More