Coconut Point Ford

Solid experience. Some confusion initially about check engine light and when the problem was occurring, but Skye did not charge me for time. Brought the vehicle back Some confusion initially about check engine light and when the problem was occurring, but Skye did not charge me for time. Brought the vehicle back in when problem recurred and took care of it. Great communication, very accommodating. Vehicle returned looking cleaner than when dropped off with complimentary wash. Got us in initially within 2 weeks, much faster than other area Ford dealers. Very happy. More

Service Center was Fantastic! My Service Advisor, Skye French, explained the process, kept me up to date with the work on my truck as well as how my CNA National Vehicle Service C My Service Advisor, Skye French, explained the process, kept me up to date with the work on my truck as well as how my CNA National Vehicle Service Contract would handle my claim. Everything from my repairs to my car rental was handled very professionally. Could not be more Pleased! Did I mention, the truck drives GREAT! More

As usual, Skye got me in for service quickly, and had the repairs done earlier than expected. She is always straightforward and accurate in her service writer work! Excellent! repairs done earlier than expected. She is always straightforward and accurate in her service writer work! Excellent! More

Excellent customer service. Purchased an SUV previously from Tom Spicer and now again called on him to help me with my recent SUV purchase. He always makes the buying experien Purchased an SUV previously from Tom Spicer and now again called on him to help me with my recent SUV purchase. He always makes the buying experience enjoyable. Mr Spicer is knowledgeable, patient, with good listening skills and a pleasant personality, He is an asset to your sales force and the Ford brand and Company. More

Courteous efficient, knowledgeable, helpful, caring, wonderful. Thank you- you’re the best!!! Happy holidays all wonderful. Thank you- you’re the best!!! Happy holidays all More

We had an exceptional experience with coconut point Ford. We had combed the state of Florida for our bronco sport and we were prepared to go to Orlando to purchase one when we found this lightly used 2021 br We had combed the state of Florida for our bronco sport and we were prepared to go to Orlando to purchase one when we found this lightly used 2021 bronco sport Badlands right in our back yard of Estero. it had everything and then more that we were looking for the price that we were willing to pay. The process was simple, painless, and actually enjoyable. We had a new sales associate named David who was great and I will likely buy my next vehicle from them as well. More

Great salesman, great management. Had a great experience overall, went above and beyond throughout the whole process. Had a great experience overall, went above and beyond throughout the whole process. More

Great Service including drop off - ride home - and pickup. Did everything and communicated very well pickup. Did everything and communicated very well More

Brian and team did a great job in the handling of my warranty items. The gentleman that drove the courtesy shuttle was also very pleasant. warranty items. The gentleman that drove the courtesy shuttle was also very pleasant. More

Don't need fifteen words. Great people! Great Service! Steve Heinking is the very best! Great people! Great Service! Steve Heinking is the very best! More