Coconut Point Ford

We ordered a diesel F-250 with an 8' bed with Marc Vollrath early in the second week of October and took possession of it last Saturday. Marc was very knowledgeable in the procedure, explained what to Vollrath early in the second week of October and took possession of it last Saturday. Marc was very knowledgeable in the procedure, explained what to expect and streamlined the buying process. He made the deal a pleasant experience. More

I wish Brian Kline was the person i was actually dealing with because he's always been very friendly and on top of things with because he's always been very friendly and on top of things More

I didn’t really want to express my horrible experience yesterday but I guess I should. I've been with coconut point Ford since 2014. I bought two cars from them and do all my car maintenance with them. I yesterday but I guess I should. I've been with coconut point Ford since 2014. I bought two cars from them and do all my car maintenance with them. I went for an oil change and some other work well first of all they only have 1 guy and he’s only doing oil change really a whole dealership only 1 guy ruining the shop. okay so I did oil change but guess what the only one guy mechanic forgot to put the engine oil cap back on, so as I had to drive back to Miami. while I’m driving on 75 I noticed a smell of burning coming from the hood and once I open the hood I see smoke coming from the engine and the cap just sitting there!!! Really you are going to ruin my engine for this mistake. I drove back to the dealership, and I spoke with Steve from the parts department, and he didn't care about anything. He said to go to the quick lane and speak to George, he will help you!! George from quick lane that actually care and was able to help me!! I’m sorry to say name I don’t usually trying to mention anyone’s name so they don’t get in trouble but I’m still angry and very upset about the whole situation!! Well they changed the oil and put the cap back on and cleaned under the hood form all the oil but who know what the engine look like now!!! More

Clean and well staffed. Staff was courteous and knowledgable. They got me in and out of there within the timeframe promised Staff was courteous and knowledgable. They got me in and out of there within the timeframe promised More

I received excellent, quick service and the staff explained they would change the oil and put in a new battery. And finished by explaining to drive it for a week to see if the engine light would come explained they would change the oil and put in a new battery. And finished by explaining to drive it for a week to see if the engine light would come on again. More

Tom was great and very helpful though the process. He communicated the status of our order regularly. He communicated the status of our order regularly. More

I dealt with Steve in the maintenance department and his knowledge and service was impeccable. Nothing but good things to say about Steve and coconut point Ford knowledge and service was impeccable. Nothing but good things to say about Steve and coconut point Ford More

Coconut Point Ford made my first car buying experience so easy and stress free. I greatly appreciate everyone that took the time to make sure I understood everything. Thank you! easy and stress free. I greatly appreciate everyone that took the time to make sure I understood everything. Thank you! More

Always a quick and friendly service at Coconut Ford. They take you right in and the price is always reasonable. They check everything and I feel secure about my cars health when I’m finished. They take you right in and the price is always reasonable. They check everything and I feel secure about my cars health when I’m finished. More

I would give 5 stars if you could schedule an appointment instead of this first come first service. instead of this first come first service. More