Coconut Point Ford

We thought we needed something repaired. However, after the technicians did a thorough inspection, we were happy to learn there actually was not a problem. Excellent customer service. However, after the technicians did a thorough inspection, we were happy to learn there actually was not a problem. Excellent customer service. More

Dishonest. Sales department said it would take care of a day running light that wasn't working soon after purchase. Service manager parked my truck around back, Sales department said it would take care of a day running light that wasn't working soon after purchase. Service manager parked my truck around back, had me wait 2 hours just to give me a $2500 estimate, he knew would be the outcome from the beginning. Sales changed their story and said they would not cover the repair. Could have been honest with me up front instead of jerking me around for two hours. More

Service department is outstanding. Steve Heinking is the absolute best. He went above and beyond to help me. Iwill refer people to Coconut Point Steve Heinking is the absolute best. He went above and beyond to help me. Iwill refer people to Coconut Point More

Marc, the Salesman was great! He was patient and understood what was important to me. Billy in Finance was excellent, and Management was Great and worked to get me the best price He was patient and understood what was important to me. Billy in Finance was excellent, and Management was Great and worked to get me the best price for my trade and my new vehicle!! I love my Bronco!! More

Did not do good job of explaining accessories and icons on screen.Second why don't I have matching car tires on new car? on screen.Second why don't I have matching car tires on new car? More

Marc was excellent, didn't try to hard sell us, found a difficult to find Mustang Mach E which showed up on the computer as being delivered, but was actually on the lot. The price we paid was OK along wit difficult to find Mustang Mach E which showed up on the computer as being delivered, but was actually on the lot. The price we paid was OK along with the 0% financing. I might have been able to get a better price at another dealership (possibly not in Florida) that had more Mach E's in stock. Not sure. But overall, good experience, would recommend Coconut Point Ford and Marc as a salesman. More

Your dealership has associates that are friendly and informative and very pleasant atmosphere. Its a pleasure to have my car serviced. informative and very pleasant atmosphere. Its a pleasure to have my car serviced. More

Repairs to front end were supposed to have solved noise issue. Not so. Noise persists and is coming from rear end of car. Possibly the differential. issue. Not so. Noise persists and is coming from rear end of car. Possibly the differential. More

Excellent service work and professional customer service by Skye and the dealership staff. Will continue to use them for all my work and purchases. by Skye and the dealership staff. Will continue to use them for all my work and purchases. More

Professional knowledgeable about the ford products smart friendly good suggestions about purchase Follows upon purchase questions friendly good suggestions about purchase Follows upon purchase questions More