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Coconut Point Ford
Estero, FL
1,137 Reviews
When you're looking for a reliable nearby Ford dealer with good reviews, you can stop your search here. Coconut Point Ford has a team of experts committed to helping you find the perfect new or used car for your lifestyle. Whether you want to come in for a test-drive or stop by our Ford service department for any maintenance needs your vehicle may require, you'll love the care and attention you receive here. We have convenient hours that make scheduling a visit around your busy schedule a breeze, so don't hesitate to visit our family-owned and -operated Ford dealership in Estero and see all that we can do for you today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,137 reviews
Verified Customer
March 28, 2024
Was greeted immediately and checked in. I know this location is specially busy all the time and the wait is very long. Allowing morning or afternoon appointments for people who work would I know this location is specially busy all the time and the wait is very long. Allowing morning or afternoon appointments for people who work would be really nice. More
by mandyleegoins
Employees Worked With
Steve larame
March 27, 2024
We have dealt with this dealership for the last 10 years and have not been disappointed. and have not been disappointed. More
by CHILIPALMER1218
Employees Worked With
March 24, 2024
I go for the convenience of the quick lube Always seem something small is forgotten this time a shop rag left beside the oil filter last time the cover on the jeep was just laid on top of the motor not sn something small is forgotten this time a shop rag left beside the oil filter last time the cover on the jeep was just laid on top of the motor not snap on the return info oil left on the steering wheel. The hood should be left open and a lead person or manager look to make sure small things are taken care of so that it would be a Great shop instead of a ok convenience place More
by JAMESROSS0311
Employees Worked With
Steve
March 23, 2024
Super recommended, the best advisor, excellent attitude and always very attentive. I was very happy with my new car. and always very attentive. I was very happy with my new car. More
by JULI_DIAZ468
Employees Worked With
March 22, 2024
Spent close to three thousand dollars just to have my check engine light turn on a week later and had to spend another thousand and no one seemed to care check engine light turn on a week later and had to spend another thousand and no one seemed to care More
by JTKPATRIOTS10
Employees Worked With
No idea
March 22, 2024
Steven was very helpful and was able to getting my truck fixed, if only the parts center would have delivered the parts as soon as possible.Happy with Coconut Ford's serviced center truck fixed, if only the parts center would have delivered the parts as soon as possible.Happy with Coconut Ford's serviced center More
by RONMOSHER
Employees Worked With
Steven H
March 22, 2024
Steve Heinking is incredibly helpful and just as important, extremely knowledgeable about technical aspects of how to properly write up service tickets for the technicians to understand the discrepa important, extremely knowledgeable about technical aspects of how to properly write up service tickets for the technicians to understand the discrepancy. He is knowledgeable about how Ford warranty services operate and strives to take care of the customer. Recommend him highly. Communication with the customer about progress is above and beyond. He works well with his team members and I have to commend Skye also. She is just as knowledgeable as Steve and eager to help if he is away from is desk taking care of other customer's needs. Great team! More
by MIKEHATTEN
Employees Worked With
Steve Heinking, Sky
