Coconut Point Ford | Page 2

Can’t say enough about the commercial sales person Tony Lombard. He was patient with us as we are working through some health issues here. We will DEFINITELY return in the near future for another vehicle Lombard. He was patient with us as we are working through some health issues here. We will DEFINITELY return in the near future for another vehicle More

Very great place to buy a vehicle this makes 12 for us , I will never go anywhere else! I will never go anywhere else! More

Steve Heinking is my go to & never fails! I feel safe leaving my vehicle with them because of Steve. I feel safe leaving my vehicle with them because of Steve. More

15 word wouldn’t express the disappointment! !! Will never recommend you guys! I told you what was wrong with my car and you tell me I need a new engine for $17,300. Shame on you !! !! Will never recommend you guys! I told you what was wrong with my car and you tell me I need a new engine for $17,300. Shame on you !! More

Working with them since 2016 and have bought 2 trucks from them and they helped me with a 3rd that they didn't even sell me! Recommend them to anyone! from them and they helped me with a 3rd that they didn't even sell me! Recommend them to anyone! More

An easy, pleasant experience at the dealership. Great service and attention from our salesperson Vinny. Great service and attention from our salesperson Vinny. More

Excellent, timely, scheduled and performed as they said. Thank you, answered the phone, scheduled quickly, did the repair while I waited within 2 hours as they said. Great waiting room. Even had a desk tha Thank you, answered the phone, scheduled quickly, did the repair while I waited within 2 hours as they said. Great waiting room. Even had a desk that I could work from while waiting, had internet. Perfect. More

Runs like a well-oiled machine. All of your team members did a fantastic job, especially my salesman, MARK. My overall experience was EXCELLENT. Look forwards to future encount All of your team members did a fantastic job, especially my salesman, MARK. My overall experience was EXCELLENT. Look forwards to future encounters being it service and future purchases. Thank you, John More

This was the 5th vehicle I have purchased from Coconut Point/Galloway over the last 18 years. Got screwed even harder this time than the last time. Guess I just don't learn my lessons well. The salesman w Point/Galloway over the last 18 years. Got screwed even harder this time than the last time. Guess I just don't learn my lessons well. The salesman will look you in the eye and lie to you to make the sale. They don't care about anything other than making the sale. Customer service for a 5 time customer, HAH! They could care less. After screwing me over on my trade, I simply asked for a 2nd key fob for a used 2023 F-150 Lariat I purchased. "Oh, you can buy one" they said. Now as I referenced above, I may not be the brightest bulb on the string, but I'm pretty sure the guy that traded that leased vehicle in was charged for not returning the 2nd key fob, but I now have to purchase the other one. Thanks for nothing! The salesman looked me in the eye and said," that's the most we can give you for your trade, that's what we're selling them for". Then put it on their lot for $10,000 more than what they gave me. Now, I understand they need to make a profit, but $10,000 profit? Plus, the probably $10,000 the made on the one I purchased. I get it. They are in business to make money, but $20,000 on one deal without throwing in a 2nd key fob is just pure greed. Not as if they will care, but I think it is safe to assume I will not be purchasing any more vehicles from these dealerships. More

Excellent service and communication. Repair was quick. Everyone attitude was top notch. Will probably purchase another explorer soon! Repair was quick. Everyone attitude was top notch. Will probably purchase another explorer soon! More