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Coconut Point Ford
Estero, FL
1,093 Reviews
When you're looking for a reliable nearby Ford dealer with good reviews, you can stop your search here. Coconut Point Ford has a team of experts committed to helping you find the perfect new or used car for your lifestyle. Whether you want to come in for a test-drive or stop by our Ford service department for any maintenance needs your vehicle may require, you'll love the care and attention you receive here. We have convenient hours that make scheduling a visit around your busy schedule a breeze, so don't hesitate to visit our family-owned and -operated Ford dealership in Estero and see all that we can do for you today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,093 reviews
Verified Customer
April 26, 2024
The only complaint i have is the lack of communication from when I dropped the truck off until I picked it up. There was four days before I knew they didn’t have the parts to do the work and it took 5 mor from when I dropped the truck off until I picked it up. There was four days before I knew they didn’t have the parts to do the work and it took 5 more days before they started again. Thanks for the use of a vehicle. I just would have had a little more communications. More
by RONSCHWEIZER42
Employees Worked With
I never did receive any names except I think it was Saunders.
April 25, 2024
Jorge was our service representative and he was very informative and upfront about our service needs. We are on a tight schedule and he was able to get us serviced right away. In addition, the shuttle s informative and upfront about our service needs. We are on a tight schedule and he was able to get us serviced right away. In addition, the shuttle service was excellent. Our experience was a pleasant surprise. We are from Michigan and our Ford dealership there should take a few lessons from Coconut Point! More
by rakorhonen55
Employees Worked With
Jorge Martinez
April 25, 2024
I had a great experience here with Mike Lovejoy. No high pressure sales tactics, and was extremely pleasant to work with. Everyone I spoke with during my time there were extremely nice and helpful. No high pressure sales tactics, and was extremely pleasant to work with. Everyone I spoke with during my time there were extremely nice and helpful. I will definitely be returning in the future. More
by Amy S.
Employees Worked With
Mike Lovejoy
April 24, 2024
Good salesman. Unfortunately the wait for paperwork was inordinately long. They told us to come at 2pm for paperwork and we were kept waiting until almost 3pm to se Unfortunately the wait for paperwork was inordinately long. They told us to come at 2pm for paperwork and we were kept waiting until almost 3pm to see the business manager. When my wife complained to the general manager he argued with her and was quite rude. If you buy from this dealer I would make my deal conditional on a prompt appointment with the business manager. More
by AEBMD
April 22, 2024
Very helpful! Not too pushy! Got me a car that I can handle and affordable! Not too pushy! Got me a car that I can handle and affordable! More
by TCALORDI
Employees Worked With
April 22, 2024
Thank you coconut point ford for outstanding customer service, advisor was very knowledgeable about his craft. service, advisor was very knowledgeable about his craft. More
by chrishibberd9
April 22, 2024
I appreciate the timeliness in getting in and out for my service. I went with an appointment and they were ready for me when I arrived and had me in and out in about an hour. That makes me happy! service. I went with an appointment and they were ready for me when I arrived and had me in and out in about an hour. That makes me happy! More
by HOMESOLD
Employees Worked With
