Coccia Ford Lincoln Mercury

For many years Coccia has been our go to dealership for purchase and sefvice. Kind, reliable, dependable. Thank you. purchase and sefvice. Kind, reliable, dependable. Thank you. More

Excellent customer service - our salesperson, Lori Thomas, was very good. She was a great help with the order and tracking for delivery. She took plenty of time reviewing the features of the truck whe Thomas, was very good. She was a great help with the order and tracking for delivery. She took plenty of time reviewing the features of the truck when we picked it up. More

Very good dealer from VP right on down the line got the deal I wanted and no hassel from them on anything deal I wanted and no hassel from them on anything More

I’m not generally one to leave a bad review and always try to give the benefit of the doubt but it’s been one thing after another with coccia. I got my car from coccia back in November where the salesma try to give the benefit of the doubt but it’s been one thing after another with coccia. I got my car from coccia back in November where the salesman said as long as I bring my car back to them for an oil change then they are free for the term of my lease. I even told him I live an hour away and asked if I could take it to Gibbons and get the same deal since they’re also a ford dealer, he told me no and that in order for the oil changes to be free I would need to bring it to coccia. Fast forward to March, I schedule my first oil change as well an issue I was having with my car grinding around slow turns and taking a long time to go into reverse. They said they couldn’t find any of the issues my car was having and also told me that there’s no free oil changes. So was that part of the salesman’s pitch to get me to get the car from him? They also charged me to not find the issue with my car. This was my first straw. I didn’t make a big deal about it, just gave the benefit of the doubt and moved on. Fast forward to June, I take it back again because the issues I was having got worse, more grinding and longer to kick into reverse. This time they find all the issues, ironic. I got a loaner car because they told me the car was unsafe to drive. It only took them 5 days to get the parts in and fixed, not bad. Upon picking my car back up and returning the loaner they called to tell me I was being charged a cleaning fee for the floor not being spotless, it hardly had anything on the floor, I only had it five days and only drove it to work and back three days. Mind you the paperwork didn’t say anything about vacuuming it before bringing it back in, all it said was no animals and no smoking which neither were done. If I knew a little dirt from getting in and out was going to be an issue, I would have vacuumed it out beforehand instead of paying them $50 to do a 30 second vacuum job. Needless to say, we will not be going back to coccia, instead we will return to Gibbons for all of our vehicle needs. More

Attention to details. Worked hard to provide the best deal for me and my family. Worked hard to provide the best deal for me and my family. More

Everybody excellent third vehicle purchase from this dealer ! Very professional pleasure to do business return customer dealer ! Very professional pleasure to do business return customer More

The salesperson is nice friendly I been going here for awhile. Like fords and Lincolns awhile. Like fords and Lincolns More

My wife and I scheduled an appointment at Coccia for 1pm by 4:30pm after test driving the aviator with John Kuna our Sales Representative to Barry Williams in Financial we left the lot with a new lease retu by 4:30pm after test driving the aviator with John Kuna our Sales Representative to Barry Williams in Financial we left the lot with a new lease returned the old lease. From start to finish a very pleasant experience. We will be telling our friends to visit this dealership and speak with Mr Kuna they will be happy they did. If you have any reservations or concerns they are very experienced and will guide you through the lease or purchase without any stress. Thanks again we will be returning on our next purchase More

I bought a 2022 Ford bronco sport. Happy with the service. It was quick and easy. I didn’t think I would find such a nice car for what I wanted to spend. Happy with the service. It was quick and easy. I didn’t think I would find such a nice car for what I wanted to spend. More

Car buying dream. No pressure, friendly and courteous sales staff. The best salesman ever - Brad - was no pressure, honest and knowledgeable about all the vehicles we No pressure, friendly and courteous sales staff. The best salesman ever - Brad - was no pressure, honest and knowledgeable about all the vehicles we were interested. We didn’t feel hassled at any point and Brad made it a really easy and enjoyable experience. He didn’t rush us or push us to make a decision and helped us find our perfect vehicle. We are so glad we found this dealership and decided to work with them! More